Richer Sounds - Liverpool Omdömen 

2 884
TrustScore 5 av 5

4,9

1-5 Berry Street, L1 9DF Liverpool, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too. Delivery was exactly wh... Se mer

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Betygsatt 5 av 5 stjärnor

Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.

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Betygsatt 5 av 5 stjärnor

WOW WOW a huge thankyou to Diego Justin & Stuart at the Liverpool branch of Richer sounds.been a customer of theirs for well over 40 years.hifi comes & goes some staff come & go but what stays is th... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(2 884)

24 524 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service and Diego store manager Liverpool gave me great advice on my new purchase AudioLab 7000 CDT player.

2 juni 2026
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Top marks to RicherSounds!

What a wonderful refreshing experience it was to go into Richersounds Liverpool. A special mention to Justin who helped me and my father in law 20years previously to choose an amplifier. He was still there as helpful as ever. Good to see a company that looks after its staff. It was Stuart (Chris ) who helped me decide on a new television, not pushy but relaxed, informative and friendly. Just what you need when buying an expensive item ( best price in Liverpool, including John Lewis, who couldn’t price match because Richersounds had a promo code offer, very strange ). Very happy with my purchase and the delivery team ( on time and courtesy ). Well done Liverpool Richersounds!! Nice clean shop too!!

6 juni 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Marvellous staff highly recommend

The guy in the shop could not of been more helpful if he tried we told him what we would like and there it was although he did give us some alternatives but we like the first option even went through how to set it up at home. The process was seamless even delivered it a day early which was lucky someone was home to take it in. But all setup now and sounds wonderful would highly recommended shopping there

30 maj 2026
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Excellent service at Richer Sounds, Liverpool

Richer Sounds, Liverpool were extremely helpful, not only offering a £50 reduction on their listed/online price - but also including a free 5.1.1 sound system!
The member of staff who I spoke with also carried the huge box out to my car.
Five star service!
Many thanks.

31 maj 2026
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thank you for your wonderful feedback

Betygsatt 4 av 5 stjärnor

Staff were helpful and informative and…

Staff were helpful and informative and i was able to get the audio equipment within my budget. The only problem I had was some confusion over the delivery date and a missing speaker cable which was rectified with a phone call and an apology. All in all it was a good experience and good customer service.

29 maj 2026
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thanks for leaving us your feedback. I’m really pleased the team were helpful and you found the right equipment. I’m sorry for the confusion over delivery and the missing cable, but glad that the matter was swiftly resolved to your overall satisfaction.

Of course should you need any further help please do get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience

Betygsatt 5 av 5 stjärnor

Amazing Sound

Amazing, great help, product knowledge great price. No pressure sell lots of time and great customer service answered questions about other products of future interest.
Excellent product perfect for my needs.

1 maj 2026
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Excellent service and advice from your…

Excellent service and advice from your in store assistant Stuart in the Liverpool branch, he recommended a pair of ‘nothing’over ear Bluetooth head phones as we had issues with other makes being bought online, so far very happy with the purchase.

27 maj 2026
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

I bought some great headphones

I bought some great headphones. The staff are so knowledgeable. I was allowed to test them in their fabulous private room, which is a stunning setting, low mood lights and totally sound proof. Great service, I wouldn't go anywhere else for my audio devices.

21 maj 2026
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Fantastic service as always

Purchase some speakers from Liverpool branch. Diego price matched a price that included employee benefits from my workplace which I really appreciated. Never had a bad experience with Richer Sounds Liverpool!

21 maj 2026
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Great advice and service in store

Great advice and service in store. Fast availability of product.

21 maj 2026
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Great service

Great service, professional, helpful and didn't try to upsell to something I didn't need - so value for money.

All in all a great experience.

16 maj 2026
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Unfathomable connection troubles!!

Walked into the shop in Liverpool,and was greeted by Stuart.Had an HDMI connection
issue.After much scratching of heads the problem was diagnosed.Ultimately
a resolution was found.Feel i have dropped lucky finding the right person for said problem.As a result I placed an order for a Samsung Oled tv.Thanks again Stuart.

26 maj 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Excellent service

Staff went above and behind very knowledgeable the managers attitude is excellent in the Liverpool shop totally recommend them
Thank you

9 maj 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Excellent service

I ordered some speaker brackets and they were delivered next day. Excellent service as always. I always go to Richer Sounds for my hi-fi requirements

14 maj 2026
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

I’ve been buying from Richer Sounds-…

I’ve been buying from Richer Sounds- Liverpool for many years now and I’ve always been impressed by the way they are always welcoming and helpful

13 januari 2026
Logotyp för Richer Sounds - Liverpool

Svar från Richer Sounds - Liverpool

Thanks for your kind review, we look forward to your next visit.

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