Richer Sounds - Leicester Omdömen 

2 515
•
TrustScore 5 av 5

5,0

163 London Road, LE2 1EG Leicester, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... Se mer

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Betygsatt 5 av 5 stjärnor

Great customer service by James, rare these days! We felt genuinely listened to, everything was explained really well and we were really happy with our purchase, especially the great quality and pric... Se mer

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Betygsatt 5 av 5 stjärnor

Fantastic service & advice from Richer Sounds in Leicester. We've used this shop multiples times and no matter who we've dealt with the quality of the service and the advice (i.e. what to buy & what n... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent service from the guys in Leicester. I had ordered online for click-and-collect. But due to a change in work schedules, I needed to get my order redirected from Leicester up to the Newcast... Se mer

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Företagsinformation

  1. HiFi-butik
  2. också i
  3. Elektronikbutik
  4. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(2 515)

24 500 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

New hifi system

The shop was quite busy so had to wait quite a while to be seen by a member of staff.
I was really pleased with the level of service, the member of staff was very knowledgeable and helped me decide on what I was looking for.

30 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thank you for your feedback and for taking the time to leave us a review.

Whilst we were sorry to read that you had to wait for some time, we are pleased that our colleagues were able to provide you with the information you needed.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Betygsatt 5 av 5 stjärnor

Lovely service as always

Lovely service as always

26 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Nothing was too much trouble. After sales support is excellent. Definitely recommend.

25 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Levi was extremely helpful

Levi was extremely helpful and very knowledgeable it made my experience of purchasing my deck very straight forward and his advice was second to none especially setting my new deck up

26 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

I phoned the nearest store to me

I phoned the nearest store to me, ordered my goods, received splendid over the phone service and was informed of how everything would work, and it did.
Absolutely first class.

25 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Richer sounds

The service i received in the shop was excellent from Levi in your Leicester branch. I did however receive a 55 inch tv instead of a 50 inch television and was worried that it wouldn’t fit fortunately it has gone in ok although it does go over the window ledge a bit but still looks fine. I am very pleased with the sound and picture quality of the top of the range Hisense tv that I have purchased. Hope I’m still pleased in a years time. Thanks for all your help. Well done

22 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Excellent Service

Friendly, informed and professional advice.
A pleasant experience with excellent customer service
Thank you Richard

15 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Perfect service

Perfect service. James helped me in my purchase, and couldn’t have been more helpful. Excellent service.

21 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Brilliant Customer Service

Brilliant Customer Service, went out of their way to help. Will be using Richer Sounds again, hopefully many times!

21 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Great experience

Great experience, super helpful staff in store. Levi's a great guy and a credit to the company. It's customer service like this that keeps us coming back.

20 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Amazing service as always from Richer…

Amazing service as always from Richer Sounds. That's why I always use them. Above and beyond.

19 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

An excellent service

An excellent service. Welcoming by the staff and knowledgeable. The price was as good and better than anywhere else.

19 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 4 av 5 stjärnor

Paul was great to deal with.

Paul was great to deal with.
Very helpful throughout the process.
Would have loved to provide 5 stars but unfortunately there was an issue with delivery which in turn delayed our install.

17 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thank you for your feedback and for taking the time to leave us a review.

We're glad to hear that Paul in our Leicester branch provided you with high quality service, but we were sorry to read that your delivery experience was not as expected.

If you wish to discuss this matter further, please contact our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Betygsatt 5 av 5 stjärnor
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

First class telesales

First class telesales. Spoke to someone who listened to what I wanted, communicated well, made an appropriate amount of small talk while we were sorting things out, facilitated an introductory VIP discount, and gave me an accurate estimate on delivery. (Which was actually bettered.)

15 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Great Advice For Creating A HiFi System & Supply The Kit

Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl and hear things I have never noticed before. Really pleased with the advice given to me and for Jason being able to interpret what I required and also keeping roughly to my budget. Shall definitely be back later in the year when I want to upgrade my turntable.

12 augusti 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thank you for your wonderful feedback

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