Went into Leicester branch with not much knowledge about what i needed for my turntable set up to leaving with everything I needed including , turntable , amp and speakers. Jason gave me the best opti... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... Se mer
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Fantastic service & advice from Richer Sounds in Leicester. We've used this shop multiples times and no matter who we've dealt with the quality of the service and the advice (i.e. what to buy & what n... Se mer
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Great customer service by James, rare these days! We felt genuinely listened to, everything was explained really well and we were really happy with our purchase, especially the great quality and pric... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
163 London Road, LE2 1EG, Leicester, Storbritannien
- 0333 900 0043
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful
Helpful , professional and trusted brand. Helped me out to the car with purchase. Friendly atmosphere in store.

Svar från Richer Sounds - Leicester
We bought an internet Hisense Tv with…
We bought an internet Hisense Tv with Levi taking us through the process his knowledge was simply incredible what a nice friendly guy and a great buying experience!!

Svar från Richer Sounds - Leicester
noise cancelling headphones
Wanted some noise cancelling headphones for a long haul flight that would link with plane via Bluetooth or wired. Richard sorted me out with a pair that should do the job and not at a silly price.

Svar från Richer Sounds - Leicester
Levi at Leicester was just brilliant
Levi at Leicester was just brilliant. Knowledgeable and enthusiastic and listened to exactly what I was trying to achieve. Have got it home and it sounds *awesome*. He also stopped my friend spending money on kit he didn’t need. How refreshing! But cannot recommend these guys highly enough 🙌🦾

Svar från Richer Sounds - Leicester
Excellent staff
Excellent staff, very helpful. Would have been a 5star rating had the computer system been as efficient as the staff

Svar från Richer Sounds - Leicester
Fantastic service throughout
Fantastic service throughout. Great products and knowledge. We dealt with Levi who is a credit to the company. So knowledgeable, patient and he listens and really cares. He was also brilliant with our two little girls. From start to finish the service from Richer Sounds has been impeccable. We wouldn’t go anywhere else for TV’s and Hi Fi’s it’s lovely to know that some businesses have kept customer service as a priority, Richer Sounds in Leicester welcome you in, listen to you, spend time with you. There’s no hard sell which is refreshing and they really know their stuff. Absolutely excellent in every way. Thank you.

Svar från Richer Sounds - Leicester
Smooth transaction
Smooth transaction, and friendly helpful staff. The whole experience of buying my television from Richer Sounds in Leicester was hassle and stress free. After being trapped in a vicious circle with major high street retailer, I had by a stroke of luck managed to break free of having to constantly use them. I headed straight to Richer Sounds to deal with a human being who was super helpful and accommodating. The whole process was smooth and just so stress free. TV delivered the next day by a fantastic courier. I'd just like to say thank you to Bernell for a job well done and just making everything so much easier than who I had to deal with previously!

Svar från Richer Sounds - Leicester
great service
Very fast delivery my new equipment is great easy to use sounds great

Svar från Richer Sounds - Leicester
Knowledgeable
Knowledgeable, went in for a specific turntable and speaker but came out with another. Very happy.

Svar från Richer Sounds - Leicester
Went in to the Leicester store last…
Went in to the Leicester store last week, 5 minutes before the store was about to close. Spoke to Sebastian who was brilliant, who gave me all the time in the world. Gave me some wonderful advice and purchased a tv and wall bracket, all arrived the next day. A very happy customer!

Svar från Richer Sounds - Leicester
Fantastic service from people who…
Fantastic service from people who genuinely care.
Even though we had a fault with our TV, they went above and beyond to get it sorted quickly and without any fuss.
No call centres, no AI — just experienced, knowledgeable staff who clearly enjoy what they do and take pride in providing great customer service.
It’s refreshing to receive this level of personal service. Highly recommended!

Svar från Richer Sounds - Leicester
The guys I spoke to were very helpful…
The guys I spoke to were very helpful and patient and gave me a lot of useful advice. It was an excellent experience, far better than buying online

Svar från Richer Sounds - Leicester
I have recently purchased the new SVS…
I have recently purchased the new SVS SB-3000 subwoofer from Richer Sounds. I received the same impeccable service from the friendly and highly experienced staff, with special thanks (but not exclusively) to James. The ordering process was made easy and delivery was arranged for the following day through DPD. I honestly cannot fault this company.

Svar från Richer Sounds - Leicester

Svar från Richer Sounds - Leicester
Top service 👍
Always a friendly and knowledgeable bunch, unlike the competition who just quote from the manufacturers crib sheet!

Svar från Richer Sounds - Leicester
Delighted.The courtesy and professionalism of the…
The courtesy and professionalism of the staff.

Svar från Richer Sounds - Leicester
I cannot praise the staff at the…
I cannot praise the staff at the Leicester branch enough. When I received a home delivery of a faulty piece of kit, they arranged for a replacement unit to be delivered to the store the next day for me to pick up.
Great service.

Svar från Richer Sounds - Leicester
Detta är Trustpilot
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