Richer Sounds - Leicester Omdömen 

2 515
•
TrustScore 5 av 5

5,0

163 London Road, LE2 1EG Leicester, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fantastic service & advice from Richer Sounds in Leicester. We've used this shop multiples times and no matter who we've dealt with the quality of the service and the advice (i.e. what to buy & what n... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great customer service by James, rare these days! We felt genuinely listened to, everything was explained really well and we were really happy with our purchase, especially the great quality and pric... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent service from the guys in Leicester. I had ordered online for click-and-collect. But due to a change in work schedules, I needed to get my order redirected from Leicester up to the Newcast... Se mer

Företaget har svarat


Företagsinformation

  1. HiFi-butik
  2. också i
  3. Elektronikbutik
  4. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(2 515)

24 500 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent customer service and product range

Richard was excellent at talking through the various options, very knowledgeable and interested in the products and what they were intended for. Also proposed a very helpful solution regarding a replacement product, the whole experience was very positive. The service was excellent and my son is delighted with the headphones.

10 oktober 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Fantastic service & advice from Richer…

Fantastic service & advice from Richer Sounds in Leicester. We've used this shop multiples times and no matter who we've dealt with the quality of the service and the advice (i.e. what to buy & what not to buy) had been exceptional. We do not go anywhere else.

9 oktober 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Great customer service by James

Great customer service by James, rare these days!
We felt genuinely listened to, everything was explained really well and we were really happy with our purchase, especially the great quality and price

16 oktober 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Very good advice and service

Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for the cheaper end of line model but always trust Richer Sounds. Very happy with purchase! And special shout to Levi who dealt with the purchase…

6 oktober 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Great service

Simple process; I collected from the store - friendly staff.

Item was there at the time specified and the whole process from "ask" to "receipt" was speedy.

6 oktober 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Richer sounds leicester

Very helpful & had plenty of time for me to choose what was the best option for me

3 oktober 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Best-in-class Customer Service

Excellent service from the guys in Leicester. I had ordered online for click-and-collect. But due to a change in work schedules, I needed to get my order redirected from Leicester up to the Newcastle branch.

Jason was able to intercept the delivery in Leicester and arranged for my order to be shipped overnight, for me to collect in Newcastle the following day. A fine example of best-in-class customer service. Thank you!

30 september 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Great service

Paul and Levi provided fantastic support and a great customer experience.

3 oktober 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Sales staff were excellent

Sales staff were excellent, and knew what they were talking about, unlike staff at other electrical stores.
Added to this, the pricing was very good

2 oktober 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Great product and responsive service

Wonderful refurbished product offered at a great price. Service at branch was excellent, as usual. Item. was reserved quickly for me, collection was not rushed, and advice was helpful.

1 oktober 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Great service and product knowledge

Great service and product knowledge. They went above and beyond for my son's 18th birthday present.

29 september 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

As ever - great

As ever, the staff (Levi in particular!) were welcoming, helpful and ready to put themselves out. I wouldn’t buy HFi anywhere else.

30 september 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Friendly helpful salesman

Friendly helpful salesman, very pleased with radio

29 september 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

First class service.

Repeat customer purely because of excellent product knowledge, price and availability.
First class service.

29 september 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Spot on

The staff go out if the way to get the best for my set up and what i need, not even pushing the expensive items but what would suit me best. My first stop for anything, even just advice. Spot on.

26 september 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Helpful

Helpful , professional and trusted brand. Helped me out to the car with purchase. Friendly atmosphere in store.

25 september 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

We bought an internet Hisense Tv with…

We bought an internet Hisense Tv with Levi taking us through the process his knowledge was simply incredible what a nice friendly guy and a great buying experience!!

16 juli 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

noise cancelling headphones

Wanted some noise cancelling headphones for a long haul flight that would link with plane via Bluetooth or wired. Richard sorted me out with a pair that should do the job and not at a silly price.

24 september 2026
Logotyp för Richer Sounds - Leicester

Svar från Richer Sounds - Leicester

Thanks for your great feedback and for supporting local business.

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