I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Another purchase from Exeter branch. To be honest I trust Richer Sounds and they are my default retailer for TV and home entertainment. Mark, the manager seems to be in firm control of things and the... Se mer
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I can't thank the Exeter team highly enough, even for such a small sale. Went into the store last Friday to order an MP3 player, and the staff member serving not only had an uncanny ability to know wh... Se mer
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I took in my turntable and was seen by Stephen.He was excellent. Professional, knowledgeable and nothing was too much trouble. He sorted out the fault and even looked up a suitable new stylus. All muc... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
89-91 Sidwell Street, EX4 6PH, Exeter, Storbritannien
- 0333 900 0061
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you to Steve for making our…
Thank you to Steve for making our purchases easier. Honest and professional.
1 mars 2026
Svar från Richer Sounds - Exeter
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Svar från Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Very friendly staff explaining…
Very friendly staff explaining everything about the product I bought will definitely be back
24 februari 2026
Svar från Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Friendly and helpful staff with great…
Friendly and helpful staff with great product knowledge.
25 februari 2026
Svar från Richer Sounds - Exeter
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Knowledgeable staff
I wanted some connectors for my speaker. I didn't know exactly what was wanted, so it was perfect that the man in the shop knew. I bought them, connected them and now I have stereo sound again. Thank you.
21 februari 2026
Svar från Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
A great experience .
A great experience and product im very impressed with everything, also as to speed of from time of order to the delivery exceptional in fact I received my order the next day . I highly recommend this company to any one looking there type of Equipment . A big thank you from me .
24 februari 2026
Svar från Richer Sounds - Exeter
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Brilliant service
Brilliant service. Would not hesitate to buy from them again. 6 year warranty was a godsend. Thankyou
24 februari 2026
Svar från Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Svar från Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Very good customer service
Very good customer service even though my booking for an appointment as a VIP club member had not been logged in.
I was listened to and sound advice given
17 februari 2026
Svar från Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Lloyd has been extremely helpful and…
Lloyd has been extremely helpful and supportive with any issues and new orders. Thank you for you help in getting my new Denon PMA-3000NE Amplifier and the Denon DCD-3000NE SACD / CD Player & the Denon DP-3000NE turntable.
I think the lot will work very well with my Bowers & Wilkins speakers. Again many thanks. Look forward to picking up the items...
26 februari 2026
Svar från Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service
Excellent service! Really good chaps, will always use Richer sounds👍🏻
17 februari 2026
Svar från Richer Sounds - Exeter
Thank you for your 5 star review!
Excellent service as usual from Richer…
Excellent service as usual from Richer Sounds - always the best!
16 februari 2026
Svar från Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Have purchased several tv sets from…
Have purchased several tv sets from richer sounds.
Would only consider them or John Lewis because of their customer service.
Highly recommended
16 februari 2026
Svar från Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Very polite informative guys I spoke…
Very polite informative guys I spoke to! A pleasure to deal with. Saved me around £500 by talking me into the necessary tv for my needs which another well know company nearly talked me out of!
Brilliant company :-)
14 februari 2026
Svar från Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Very competitive prices and service
Very competitive prices and service. A six-year guarantee too.
14 februari 2026
Svar från Richer Sounds - Exeter
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Refundable insurance premium if no claim
We had a 6 year insurance on a Humax, refundable if no claim. We asked for a refund after 6 years and got it instantly
14 februari 2026
Svar från Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Svar från Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Have used Richer Sounds for many years…
Have used Richer Sounds for many years and have always received good service.
Although after saying that, I purchased the latest Humax aura set top box and had a couple of issues with it. So I phoned yourselves in the hope that I would get the normal helpful advice and was told that you had none of this model on site and best to contact Humax!
9 februari 2026
i just love Richer sounds
i just love Richer sounds! its one of the few shops left where you're made to feel special and appreciated as a customer
25 januari 2026
Svar från Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The ordering was very easy and the…
The ordering was very easy and the parcel arrived on time!
10 februari 2026
Svar från Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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