Richer Sounds - Exeter Omdömen 

2 993
TrustScore 5 av 5

4,9

89-91 Sidwell Street, EX4 6PH Exeter, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I initially emailed the Exeter store asking about the item and I got a very quick reply from Steve confirming the item was in stock and could be delivered the following day. After a short exchange I... Se mer

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Betygsatt 5 av 5 stjärnor

Another purchase from Exeter branch. To be honest I trust Richer Sounds and they are my default retailer for TV and home entertainment. Mark, the manager seems to be in firm control of things and the... Se mer

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Betygsatt 5 av 5 stjärnor

I can't thank the Exeter team highly enough, even for such a small sale. Went into the store last Friday to order an MP3 player, and the staff member serving not only had an uncanny ability to know wh... Se mer

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Betygsatt 5 av 5 stjärnor

I took in my turntable and was seen by Stephen.He was excellent. Professional, knowledgeable and nothing was too much trouble. He sorted out the fault and even looked up a suitable new stylus. All muc... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 89-91 Sidwell Street, EX4 6PH, Exeter, Storbritannien

  • 0333 900 0061

4,9

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(2 993)

23 570 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Lovely TV

Easy to order and did a price match with no issues. Order delivered sooner that estimated, lovely TV no issues

31 oktober 2025
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Excellent service and no pushy selling

Firstly, I arrived before opening time and they very kindly allowed me in. Secondly, had good advice and no pushy selling and I ended up with a great set of headphones. Thanks to all. See you again.

17 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Cool Speakers.

Hi, I recently bought a pair of speakers from Richer Sounds in Exeter. The speakers them selves are superb and have brought a new level of listening and enjoyment of music.
The staff there were extremely helpful and I would recommend them to everyone.

17 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic knowledge and service

15 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Brilliant advice and knowledge!

The staff were warm and welcoming, knowledgable and understanding. They respected our budget and put together a package that absolutely met our needs. We're delighted

16 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Great service

Great service, great value and delivered earlier than expected!

13 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Fantastic service and advice from the…

Fantastic service and advice from the Exeter team especially Pete, Nick and Mark.
With their expertise, price matching and 6 year guarantees it’s a no brainer to buy from Richer Sounds.
I trust them wholeheartedly to make an informed purchase.

13 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

An Outstanding Service

Pete, the sales manager who dealt with us was superb. His knowledge and expertise was outstanding. He provided my wife and I a balanced view of the TV makes and how they have improved over the years. Despite having a clear idea of the make we wanted, Pete demonstrated a number of sets to us, allowing us to change our original plan and purchase an LG television instead. The LG is spellbinding. I would thoroughly recommend it.

16 februari 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thank you for your wonderful feedback

Betygsatt 4 av 5 stjärnor

Goodbye HarmonKarmon, hello Yamaha

I rang with a problem about my ageing AV amp and received clear and concise analysis that confirmed my fears. However, the process of buying a replacement was easy and, thanks to being a VIP member, not quite as expensive as it might have been. A new Yamaha RX-V4A AV amp arrived the next day. A little effort and an app later saw to setting up and the sound is great.
Once again, fab service from the team at Sidwell Street 👍🏻

10 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thanks very much for taking the time to leave your review. I’m pleased the team were able to give you the advice that made the process of choosing a replacement as straightforward as possible.
It’s great to hear that the Yamaha RX‑V4A arrived so quickly, was easy to set up, and that you’re now enjoying the results — and we’re glad your VIP membership helped soften the blow of the upgrade!

If there’s anything else we can help with in future, please don’t hesitate to get in touch with us at..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 5 av 5 stjärnor

Richer Sounds

Exeter is so easy, on site parking on the edge of the town center. Very helpful and friendly knowledgeable staff. Great selection, great price, delivery and 6yr warranty. Definitely recommend

9 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Exeter branch listened to my problem…

Exeter branch listened to my problem and responded positively with no quibble.
Remedial action was swift and efficient.
Repair turnaround was exemplary.

Made to feel a valued customer at every stage.

3 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Excellent helpful support from Exeter…

Excellent helpful support from Exeter shop staff on telephone. Video projector ordered on line Saturday afternoon arrived Monday afternoon. I have been a Richer Sounds customer for 30 years and have always been delighted with the service you provide.

7 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Great service from friendly…

Great service from friendly knowledgeable helpful staff. Many thanks.

6 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

The staff were extremely helpful

The staff were extremely helpful, polite and friendly. I bought a new T.V. on Thursday and It was delivered on Monday. Very happy 😊

5 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

I ordered click and collect in store

I ordered click and collect in store. The chap who picked my order offered to carry my REL subwoofer to my car. Nice.

4 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Brilliant experience

Was given really good advice by a friendly member of staff for whom nothing was too much trouble.

4 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Went into Exeter branch for advice on tone arm calibration.

Went into Exeter branch for advice on my Rega P3, tone arm just wasn't calibrating. Although RS doesn't stock Rega, they were enormously helpful and resolved the issue in 10 minutes. Just part of the service I've grown to expect (and love) from every branch I've visited. Exceptional!

3 mars 2026
Logotyp för Richer Sounds - Exeter

Svar från Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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