I Spoke with Cheryl Austin today due to having to make a temporary change on my policy. I was so stressed and she was calm polite and professional and got everything sorted for me. She is such an asse... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quick and easy conversation with Louise McGregor. Amend to policy completed, no problem and docs landed in my inbox straightaway. I will continue to use RCIB. It is refreshing to actually be able to s... Se mer
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Called today to make a change to my policy. Louise McGregor took my call. Absolutely fantastic service. She was so helpful and friendly and very professional. Thank you for a first class service
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Ace Vale was fantastic from start to finish. It's never a happy day when you're handing over money for insurance, but her friendly attitude and excellent service softened the blow. I even cried a litt... Se mer
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Företagsinformation
- Försäkringsmäklare
- Bilförsäkringsbolag
- Kommersiellt försäkringsbolag
- Hemförsäkringsbolag
- Försäkringsagent
- Försäkringsbolag
Skrivet av företaget
Right Choice Insurance Brokers Ltd (RCIB) are a Essex/East London based broker of a wide range of Insurance products including Motor, Home, Bike, Van, Commercial, Taxi, Motor Trade, and more recently, Breakdown Insurance via our AutoAid, Autonational and Euro Rescue sub-brands.
Kontaktuppgifter
St James House, 27-43 Eastern Road, RM1 3NH, Romford, Essex, Storbritannien
- 01708 336 519
- help@rcib.co.uk
- www.rcib.co.uk
4,7
Utmärkt
19 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från RCIB
Thank you for your review, we really appreciate your comments about Jack. We will pass on the feedback
Great customer experience
Needed to add and remove a driver, spoke to a lady called Ace Vale who was super helpful and lovely to talk to. Request was done quickly with no fuss.
28 maj 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Ace. We will pass on the feedback
Im be served by James D is high…
Im be served by James D is high professional with perfect resolving problem Im haved best of debest ********
28 maj 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about James. We will pass on the feedback
The lady gave me good direction and…
The lady gave me good direction and talked politely and helped me through out whatever i needed and sorted out easily. Cherry austis.
28 maj 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Louise McGregor was amazing
Louise McGregor was amazing. She made my experience changing over my registration very easy and straightforward. Her friendly and calming attitude showed your company in a good light.
23 maj 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Louise. We will pass on the feedback
Quick an easy change to my policy very…
Quick an easy change to my policy very helpful customer service!
27 maj 2026
Omdöme utan inbjudan
Svar från RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Cheryl Austin was very helpful and…
Cheryl Austin was very helpful and quick to deal with my enquiries.
27 maj 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Cheryl Austin 10/10 customer service
Cheryl Austin made my experience 10 x easier. Cheryl helped me change my payment date to a date that suited me and went above and beyond to assist me.
27 maj 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Spoke to Jack today
Spoke to Jack today. He was very helpful, quick, Polite and explained very clearly. Great service. UK phone center which is always welcomed. Big up jack.
27 maj 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Jack. We will pass on the feedback
Lovely helpful advisor explained…
Lovely helpful advisor explained everything and sorted everything out quickly and helofully
27 maj 2026
Omdöme utan inbjudan
Svar från RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Car Insurance issue resolved
We took out car insurance and gave all the correct information but received an email to say that our premiums would be increasing by an additional £73 due to us transferring the car to our son 6 months after we initially bought it and basically we were stating that we had the car for 6 months longer than the DVLA records showed. Naturally this was irritating and seemed unfair. Rang and spoke to James D who managed to calm me down and was extremely helpful and efficient. Ringing me back as he said he would and resolving the issue and having the additional charge removed. If I always knew that I would get someone like James D on the phone when calls like this were required I might not be upset in the first place. Not always the case unfortunately. Well done James and thank you for sorting the issue.
26 maj 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about James. We will pass on the feedback
Cheryl Austin sorted it
Cheryl Austin dealt with my issue quickly and efficiently, she was polite and professional throughout and a pleasure to deal with.
15 maj 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Cheryl was very quick and efficient at…
Cheryl was very quick and efficient at helping me change my car on the policy. Very patient too on the phone
23 maj 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Lovely experience
Lovely experience there were very helpful and polite sorted out my issue straight away
23 maj 2026
Omdöme utan inbjudan
Svar från RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Cheryl Austin
Cheryl Austin
Absolute fantastic service from her, talked me through everything i needed to know and changed my policy with no hassle
Thanks Cheryl
22 maj 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Very helpful
21 maj 2026
Omdöme utan inbjudan
Svar från RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
I called RCIB today regarding advice on…
I called RCIB today regarding advice on a change I needed to make to a recent car insurance policy I have taken out with them and I was lucky enough to be put through to a very helpful chap called Ian Wells who advised me on what I needed to do and managed to save me some extra costs in the process, very quick and very efficient and great customer service.
21 maj 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Ian. We will pass on the feedback
Had a few issues (my ignorance no one…
Had a few issues (my ignorance no one else) and they sorted it for me immediately
21 maj 2026
Omdöme utan inbjudan
Svar från RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
I was sat on the in the car park in my…
I was sat on the in the car park in my new car got through straight away no hassle very easy to sort out the member of staff that helped me I was so grateful for as she started the policy as soon as so I could drive back home Thankyou so much I forever stick with this company always helps me
21 maj 2026
Omdöme utan inbjudan
Svar från RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Svar från RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
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