Called today to make a change to my policy. Louise McGregor took my call. Absolutely fantastic service. She was so helpful and friendly and very professional. Thank you for a first class service
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quick and easy conversation with Louise McGregor. Amend to policy completed, no problem and docs landed in my inbox straightaway. I will continue to use RCIB. It is refreshing to actually be able to s... Se mer
Företaget har svarat
Ace Vale was fantastic from start to finish. It's never a happy day when you're handing over money for insurance, but her friendly attitude and excellent service softened the blow. I even cried a litt... Se mer
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Cheryl Austin provided fantastic customer service. She was friendly, approachable, and efficient, and nothing was too much trouble. She made the whole process easy to understand and was a pleasure to... Se mer
Företaget har svarat
Företagsinformation
- Försäkringsmäklare
- Bilförsäkringsbolag
- Kommersiellt försäkringsbolag
- Hemförsäkringsbolag
- Försäkringsagent
- Försäkringsbolag
Skrivet av företaget
Right Choice Insurance Brokers Ltd (RCIB) are a Essex/East London based broker of a wide range of Insurance products including Motor, Home, Bike, Van, Commercial, Taxi, Motor Trade, and more recently, Breakdown Insurance via our AutoAid, Autonational and Euro Rescue sub-brands.
Kontaktuppgifter
St James House, 27-43 Eastern Road, RM1 3NH, Romford, Essex, Storbritannien
- 01708 336 519
- help@rcib.co.uk
- www.rcib.co.uk
4,7
Utmärkt
19 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ace V was super friendly and helpful
Ace V was super friendly and helpful. Asset to the team!
26 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Ace. We will pass on the feedback
Very helpful
Was very helpful in understanding what needed to be done. Explained everything very well. Would recommend
26 juni 2026
Omdöme utan inbjudan
Svar från RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Nice lady Cheryl Austin so helpful and…
Nice lady Cheryl Austin so helpful and sorted my ins,out
26 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Ian wells made me feel so much better…
Ian wells made me feel so much better after I was worried about letters and emails.
He was kind and caring thank you so much
26 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Ian. We will pass on the feedback
This is a scam.i wanted to swap my…
This is a scam.i wanted to swap my insurance to my new car.but they cancel the policy.and they send me an email to
Pay cancellation fee.this is a real scam.if you want to get a proper insurance,please do not you this kind of brokers ever.if i could give them minus. I would.
23 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.
Cheryl was helpful & efficient in…
Cheryl was helpful & efficient in sorting out the issue for me.
25 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Great experience had a problem with my…
Great experience had a problem with my insurance there that was cashing me stress and the operator sorted it all super quick taking all the stress of me thanks very much
CHERYL AUSTIN
25 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Had the pleasure of speaking to Cheryl…
Had the pleasure of speaking to Cheryl Austin. Lovely lady, made sure everything was okay for me in the end. Great service, friendly and polite. Thank you so much
24 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
James D was absolutely brilliant…
James D was absolutely brilliant helpfull polite n took my stress away can’t thank him enough 👍
24 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about James. We will pass on the feedback
Svar från RCIB
Thank you for your review, we really appreciate your comments about James. We will pass on the feedback
Louise McGregor
Louise McGregor, was extremely helpful, patient and professional when dealing with my car insurance issue.
Thank you Louise. 10/10.
24 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Louise. We will pass on the feedback
Ian W was a great help
Ian W was a great help ! He has lovely customer service skills. Thanks !
23 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Ian. We will pass on the feedback
Great customer service
Ian w was very easy to speak to and made the change I wanted in my policy painless. Great staff alright and customer service. Thank you Ian for your help
23 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Ian. We will pass on the feedback
Ian W made the experience great
Ian W made the experience great. Ian W advised me on my options and found a solution perfect for my needs. He gave an option that saved me a significant amount of money and that has guaranteed that i will continue purchase my insurance from Right Choice.
22 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Ian. We will pass on the feedback
Cheryl Austin Exceptional Customer Service!
Cheryl Austin was extremely helpful and knowledgeable, it was a pleasure speaking to her today. She is a Credit to her Company! Thanks again
22 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
I accidently put ncb but James D…
I accidently put ncb but James D Explained to me nicely what i did wrong & adjusted it made it easy & hassle free.
Also gave me advice on payments , extremely great customer service welldone!
22 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about James. We will pass on the feedback
Just very simple
Just very simple. Everything done swiftly and professionally.
Many many thanks Ian Wells.
Appreciate itx
22 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Ian. We will pass on the feedback
Cheryl Austin.delt with.me in a very…
Cheryl Austin.delt with.me in a very proffesional way
19 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Jack provided excellent customer…
Jack provided excellent customer service, dealing with my query efficiently and courteously.
18 juni 2026
Omdöme utan inbjudan
Svar från RCIB
Thank you for your review, we really appreciate your comments about Jack. We will pass on the feedback
Excillent Cheryl AUSTIN
She very nicly solve the problem cheryl austin thank you so much
15 juni 2026
Omdöme utan inbjudan
Svar från RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.