Raymond Weil Omdömen 

I just purchased a new RW Tango, with tags and everything. Adjusted the band, felt really well. Used it for one day and then stopped working, took it to the repair shop for a battery replacement, done it. Then 2 hours later stopped working and its been one month later and still in repair... a new Swiss Top Brand watch? I wish I knew all this about this RW brand before. Please do yourself a favor and do not buy from this brand, save your money and avoid your headaches. There are much much better options out there.

Famous brand, great watch,..... disgusting service
God knows I don 't lie. I wasn 't going to write this appeal, but.... the worst service I can 't remember.
Two weeks after contacting support - and no response.
Is it Swiss accuracy and reliability?
Does Mr. Bernheim even know how his firm 's support service works?
Shame and disgrace!

DO NOT BUY A RAYMOND WEIL! A screw came loose and mine stopped functioning. I left it in for repair and 4 months later it still hasnt been repaired.

Excellent watches best up there with luxury Swiss

I bought a top of the range Raymond Weil watch as an anniversary gift to my wife. She wore it for 18 months and suddenly some of the numerals on the dial came loose inside the case. As the warranty only lasts 12 months we sent it for repair to the recommended company who said it needed a whole new dial. It would have cost more than the watch itself. I'll never buy one of their watches again.

I'd give no stars but that's not an option. After I received the watch as a gift (it's supposed to be water resistant) it fogged up. I took it into the place I bought it and they sent it out Raymond Weil who couldn't fix it and they had to give me a new watch. Now I took my watching in for a cleaning and a battery and it needs a new seal so they ordered the seal but Raymond Weil has it on back order. How does a watch manufacturer have any parts of their watch on backorder... I have no idea. But I have been without my watch for a month-and-a-half now, very unacceptable. I wouldn't recommend a Raymond Weil watch if it was the only watch on the planet!!!

My RW watch stopped and I assumed it needed a new battery. Jeweller sent it to RW they said it needed complete new works. Paid for that and then condensation started appearing inside just out of warranty.
Has now stopped again but apparently is not the battery. I'm not buying another new movement so going in the bin.
Never buy one of these watches!

Bought my freelancer from an authorised rw dealer in melb. I was walking in the rain and noticed after I got inside that there was water inside the watch and it began to fog up.
Sent my watch to Raymond Weil in Sydney and they have done a magnificent job repairing it. I went to collect it and they had it all ready for me.
Thanks to the team at Astev for turning my experience around.

Do yourself a favour and buy a different brand.
Literally weeks after the 2 year warranty was over the $1200 watch stopped working and needed a repair for $400.
This is ludacris!!!
I certainly will never buy one again.

please do not buy raymond weil watch as their customer service is very bad and the watch breaks down very often. I had bought one for $1600 but I regretted it as it stoped working as soon as the warranty period ended.

Have a great RW watch - which have owned happily for 20 plus. Approached them to purchase a new strap and they were absolutely not interested. Am obviously unlikely to buy another from them.

I’ve had my lovely two tone strap watch since 2003 and wherever I’ve lived any jeweler shop has replaced the battery for free. Up until early 2019 it worked well but the winder rusted inside and the mechanism had to be replaced. I took the watch to Reeds Jewelers here in GA and they kindly sent it away for a replacement mechanism. The cost was $350 but some 16 weeks later the watch is back and working perfectly. Thank you to Reeds for getting my watch repaired for me.

Owned my tango 5860 for over 15 years now and never let me down other than need to change battery. Great quality watch that I love and wear all the time.

Bought for my father at the special day at 50 years old.At first time the watches just stopted after 4 month of work.The watches was sent to the distributor, the problem was solved within 3 weeks.
They said that the problem was in the spring and some liquid.
The second time after 10 months of "work" there was condensation on the side of the dial.
There are no questions to the distributor, quality and fast service.
It would be better to buy "Montana" watch, and this watch is a piece of metal with a stamp RW for a £1,000.

Good luck with your choice

Bought a £1,000 watch 20 months ago. Within a year it had to go back to be repaired, fault with the crown. Now it's had to go back again, same fault, same part, but because it is 13 months since they did the last repair, they refuse to do it under warranty. So now I have to pay £100 to get it mended. Clearly nothing like the quality you would expect from a "luxury Swiss-made watch". Their words not mine, obviously. Never again.

Update: After paying £100 pounds to get it mended, it kept stopping as soon as it was returned to me. They now say there is no warranty on their repairs and they want to charge me a further £180.

Bought my husband a Raymond Weil watch showed condensation in the face was never worn in the shower or swimming.
Set off to Raymond Weil said the move it was corroded new movement $1,800.
12 months later watch stopped working sent back to Raymond Weil their findings were that watch had been dropped and crown damaged allowing dust to enter.
Wanted another thousand dollars to repair.
Sent watch to an independent repair it in Melbourne who found two screws loose repaired cleaned polish eccetera nothing to do with the Crown.
I would not recommend Raymond Weil to anyone.

My husband bought me my watch for a special birthday four years ago. It is a beautiful watch, I love it, but wasn’t particularly cheap at £1250. Amazingly the battery has lasted for four years so I thought it had done quite well until I was told by the jeweller that my watch needed a complete overhaul at the cost of £150. My problem is that having read all of these very poor reviews, and with the prospect of paying out large sums of money in the future, I’m wondering if my lovely watch is worth it after all! It hasn’t had a hard life so understandably I am very disappointed. RW have had my watch for three weeks already and are now keeping it for another eight weeks, much too long.

Three year old RW watch, supposedly able to withstand 100M of water pressure, never showered or swam with the watch or submerged it, now has water vapor inside the case. Warranty just expired and I’m looking at $600 to repair. Bad product, will be looking elsewhere for my next watch.

I received a Raymond Weil watch as a gift on 10 April 2019. I took it back to the Raymond Weil shop where it was purchased within 24 hours, and asked for a refund. The shop refused to provide the refund because I did not have the receipt and was not the original purchaser, despite knowing the buyer's name and being aware that the watch was in its original packaging and unopened and had been bought only 24 hours before. Disgraceful, grubby, disreputable behaviour!