The staff were so helpful, so knowledgable a and so accommodating. They encouraged us to test the products and showed us what would work for us. This is rare, most stores act as though you are breakin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I visited Pure Seoul store at Westfield Stratford to buy a Vitamin C + Hyaluronic Acid serum or cream and a lip treatment/oil/mask. I found both with the help of the kind and prepared sales advisors.... Se mer
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Great variety of products. The lady who helped me was great. What I didn't like was the fact that I asked for information to another lady, who basically refused to talk to me and asked the other one t... Se mer
The store is lovely, product range impeccable. However we were not approached to offer help, the ladies behind the counters were cursing loudly.. we are all humans and it does happen but insure you... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to PURESEOUL – the UK's No.1 destination for all things K-Beauty since 2019! 🇰🇷 As the nation's leading Korean Cosmetic specialist, we offer over 1000 hand-picked beauty products from more than 50 brands – the largest selection of authentic Korean skincare, makeup, and hair care products in the United Kingdom. 🇬🇧 But wait, there's more! We don't just exist in the virtual world; we have super aesthetic offline stores across the UK (including London, Oxford City, and Westfield Mall) where you can experience the best of K-beauty IRL. Come by, say hi, and try out your next beauty obsession at one of our baby blue wonderland boutiques ✨ Did we mention we're the most trusted K-Beauty store in England? With over 5,000 5-star reviews, you can trust us to pick the best goodies for you. Whether you're a skincare pro or a beauty newbie, PURESEOUL is your friendly guide to all things glass skin. Are you ready to discover the world of K-Beauty with us? Let's do this! 💙
Kontaktuppgifter
70 Charing Cross Rd, London , WC2H 0BJ, London, Storbritannien
- team@pureseoul.co.uk
- www.pureseoul.co.uk
4,5
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had a really good experience staff…
Had a really good experience staff were really friendly i asked for advice on skin care with lovely lady
20 september 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I had a really positive experience with…
I had a really positive experience with Pureseoul. The product was exactly what I expected, arrived quickly, and was well packaged. The quality was great, and I’m very happy with my purchase. I would definitely recommend Pure Seoul and would happily order from them again.
11 augusti 2026
Svar från PURESEOUL
Thank you for sharing such lovely feedback. We’re so pleased to hear that you were happy with your purchase and that everything arrived quickly and securely.
We truly appreciate your support and look forward to welcoming you back for your next order.
Je recommande 👍
3 augusti 2026
Asking for a review and I have not even…
Asking for a review and I have not even received my order?
Hello 👋 something is not quite right here customer services.
19 september 2026
Svar från PURESEOUL
Thankyou for your feedback.
The review request was sent in relation to an in-store purchase, rather than an online order. We also can’t see any online purchases linked to your account, so we’re sorry for any confusion caused.
If you’re waiting for an online order, please reach out to our customer service team with your order details and we’ll be happy to look into this for you.
Very good products
Very helpful in helping me find the products I wanted and it actually makes a significant difference for my skin
16 september 2026
Svar från PURESEOUL
We're so happy to hear our team helped you find the perfect products and that you are already seeing great results! Thank you for sharing your positive experience.
Really good!
Easy to use website, quick delivery times, expansive options and not overly expensive.
16 september 2026
Lovely visit…good products
I visited the Leicester branch and asked questions about some of the products I needed. The staff were very informative and helpful and the store was bright, clean and well organised.
18 september 2026
I was delighted with my item I have…
I was delighted with my item I have just dtattef using it but as I am eiighty I am not expecting anything but I thought I would give it a go the delivery was very quick and it was packed well I wasn’t sure how to use the syringe and I did think it would help if you had put instructions how to use
18 september 2026
My products on PureSeoul
I love buying my products on PureSeoul. The website is easy to navigate and there are lotsss of products.
18 september 2026
Lovely products and arrived on time
15 september 2026
The jar was half empty when I first…
The jar was half empty when I first opened it. I reported to the team that there might be a packaging/manufacturing issue, but they dismissed it.
The product is quite disappointing, and the packaging is deceiving, as it doesn't contain the amount they state.
14 september 2026
Svar från PURESEOUL
Thank you for your feedback. We’re sorry to hear that the product appeared to be only half full when you first opened it.
We would like to reassure you that the product contains the stated amount. During transit, movement can cause the cream to shift and gather on one side of the jar. The cream should settle and redistribute over time with normal use.
We’re sorry for any confusion this may have caused and appreciate you taking the time to share your feedback.
The team were quite sweet and helped me…
The team were quite sweet and helped me but I do think there was an opportunity they missed for upselling. I mentioned several concerns I had in the conversation and despite only asking for one specific product, I think they could easily have sold me several more with a little effort. Not a criticism, just an observation. I was on holiday and was prepared to spend money on the right products. I came away with a travel pack of face wipes and dry hair shampoo, but I would easily have bought other items with a little more enthusiasm of the products in store
17 september 2026
Lovely space
Lovely space, eager to help staff, wide choice of products laid out very well
14 september 2026
good service
14 september 2026
Great Find
Absolutely amazing products and fantastic service, genuine change can be seen from my new skincare routine
17 september 2026
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.