The staff were so helpful, so knowledgable a and so accommodating. They encouraged us to test the products and showed us what would work for us. This is rare, most stores act as though you are breakin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I visited Pure Seoul store at Westfield Stratford to buy a Vitamin C + Hyaluronic Acid serum or cream and a lip treatment/oil/mask. I found both with the help of the kind and prepared sales advisors.... Se mer
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Great variety of products. The lady who helped me was great. What I didn't like was the fact that I asked for information to another lady, who basically refused to talk to me and asked the other one t... Se mer
The store is lovely, product range impeccable. However we were not approached to offer help, the ladies behind the counters were cursing loudly.. we are all humans and it does happen but insure you... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to PURESEOUL – the UK's No.1 destination for all things K-Beauty since 2019! 🇰🇷 As the nation's leading Korean Cosmetic specialist, we offer over 1000 hand-picked beauty products from more than 50 brands – the largest selection of authentic Korean skincare, makeup, and hair care products in the United Kingdom. 🇬🇧 But wait, there's more! We don't just exist in the virtual world; we have super aesthetic offline stores across the UK (including London, Oxford City, and Westfield Mall) where you can experience the best of K-beauty IRL. Come by, say hi, and try out your next beauty obsession at one of our baby blue wonderland boutiques ✨ Did we mention we're the most trusted K-Beauty store in England? With over 5,000 5-star reviews, you can trust us to pick the best goodies for you. Whether you're a skincare pro or a beauty newbie, PURESEOUL is your friendly guide to all things glass skin. Are you ready to discover the world of K-Beauty with us? Let's do this! 💙
Kontaktuppgifter
70 Charing Cross Rd, London , WC2H 0BJ, London, Storbritannien
- team@pureseoul.co.uk
- www.pureseoul.co.uk
4,5
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I really love this product
I really love this product! It’s great quality, works really well, and I’m very happy with my purchase. I’ll definitely be purchasing it again in the future.
21 september 2026
All the products are great
All the products are great! They really work. Reasonably priced too....
21 september 2026
Amazing and fast service by the girl at…
Amazing and fast service by the girl at the till.
21 september 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Product review
Staff was nice but they could be a bit more attentive and asking around customers if they need help.
Very disappointed in the product I bought - Amuse banana lip oil. Loved the smell so was quite excited to have it and it’s after opening it and looking carefully in the light after the bottle had been standing upright (when are lip glosses ever upright, usually tossed in the bag or in the pocket) that half the bottle is empty 🤯 the thick gloss was coating the walls so it appeared it was full and it’s a tinyyy bottle. Please stop ripping off people with colourful stores and cute packaging.
18 september 2026
Svar från PURESEOUL
Thank you for taking the time to share your feedback.
We appreciate your comments regarding our team and will be sure to share these with the store, as we want all our customers to feel welcomed and supported during their visit.
We’re also sorry to hear about your experience with the Amuse Banana Lip Oil. Please feel free to contact our Customer Care team with your purchase details, and we’ll be happy to look into this further for you.
The store is so aesthetically pleasing…
The store is so aesthetically pleasing and the staff nembers ane all very friendly and knowledgable .
21 september 2026
Svar från PURESEOUL
Thank you for your lovely feedback. We’re so glad you enjoyed shopping in-store and found our team helpful.
We really appreciate you taking the time to share your experience and hope to welcome you back to PURESEOUL again soon.
Great customer service and staff
Great customer service and staff. Lovely advice and very much recommended
19 september 2026
Svar från PURESEOUL
Thank you for your lovely feedback. We’re glad to hear you were happy with the speedy delivery, products, and the care that went into packaging your order.
We really appreciate your support and hope to welcome you back to PURESEOUL again soon.
Fantastic shopping experience
The staff associate who helped me in the Carnaby Street store was very knowledgable and although I was not able to buy my usual Torriden toner due to it being out of stock, she was able to provide me with an excellent alternative. The atmosphere is very calm and with generally well maintained displays for an easy shopping experience.
18 september 2026
Had my skin breaking out like crazy
Had my skin breaking out like crazy. Went in and asked the lady for a cleanser recommendation. Its been two weeks and my skin has been cleaner than ever, with no irritation what so ever.
18 september 2026
Svar från PURESEOUL
Thank you for sharing your experience with us. We’re so pleased to hear that our team was able to recommend a cleanser that has been working well for your skin, and that you’ve seen such a positive change over the past couple of weeks.
We look forward to seeing you again in store.
really nice workers
really nice workers, helped my skin a lot but still getting there, super helpful and very hygienic, i felt so welcome x
18 september 2026
Knowledgeable staff
I was really impressed with the product knowledge of the member of staff who helped me choose some eye patches. They were able to point out the difference between the available brands, and helped me make an informed decision. Great service.
18 september 2026
Svar från PURESEOUL
Thank you for taking the time to leave your feedback. We’re delighted to hear that our team member was able to explain the differences between the eye patch options and help you find the right ones for your needs.
We really appreciate your kind words and hope you enjoy your new eye patches!
collagen hydrogel mask
I got this collagen hydrogel mask and it's amazing!! It makes my skin look so shiny the next day.
15 september 2026
I love all cosmetics from pureseoul
I love all cosmetics from pureseoul
Amazing store
Amazing staff
I feel amazing as well using it !!!
18 september 2026
Svar från PURESEOUL
Thank you so much for your kind review. We’re delighted to hear that you’ve had such positive experiences with us both in store and online.
We really appreciate your continued support!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.