The staff were so helpful, so knowledgable a and so accommodating. They encouraged us to test the products and showed us what would work for us. This is rare, most stores act as though you are breakin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I visited Pure Seoul store at Westfield Stratford to buy a Vitamin C + Hyaluronic Acid serum or cream and a lip treatment/oil/mask. I found both with the help of the kind and prepared sales advisors.... Se mer
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Great variety of products. The lady who helped me was great. What I didn't like was the fact that I asked for information to another lady, who basically refused to talk to me and asked the other one t... Se mer
The store is lovely, product range impeccable. However we were not approached to offer help, the ladies behind the counters were cursing loudly.. we are all humans and it does happen but insure you... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to PURESEOUL – the UK's No.1 destination for all things K-Beauty since 2019! 🇰🇷 As the nation's leading Korean Cosmetic specialist, we offer over 1000 hand-picked beauty products from more than 50 brands – the largest selection of authentic Korean skincare, makeup, and hair care products in the United Kingdom. 🇬🇧 But wait, there's more! We don't just exist in the virtual world; we have super aesthetic offline stores across the UK (including London, Oxford City, and Westfield Mall) where you can experience the best of K-beauty IRL. Come by, say hi, and try out your next beauty obsession at one of our baby blue wonderland boutiques ✨ Did we mention we're the most trusted K-Beauty store in England? With over 5,000 5-star reviews, you can trust us to pick the best goodies for you. Whether you're a skincare pro or a beauty newbie, PURESEOUL is your friendly guide to all things glass skin. Are you ready to discover the world of K-Beauty with us? Let's do this! 💙
Kontaktuppgifter
70 Charing Cross Rd, London , WC2H 0BJ, London, Storbritannien
- team@pureseoul.co.uk
- www.pureseoul.co.uk
4,5
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The staff are helpful and polite
The staff are helpful and polite. The shop is well stocked with lots of choice.
26 september 2026
Svar från PURESEOUL
Thank you for your review! We're so glad you found our team helpful, and that you enjoyed browsing our wide range of products. We really appreciate your support!
Great mascara
Great mascara, arrived quickly, lovely packaging with a couple of free samples, definitely shop again here.
24 september 2026
Knowledgeable about the products Very…
Knowledgeable about the products Very polite helpful and friendly. Hope all the staff are of the same standard
26 september 2026
Friendly and Helpful
The staff were friendly and helpful, I was advised on which products would suit me, and very pleased to be given a mystery gift too.
26 september 2026
Staff don’t seem to enjoy working there…
Short asian woman at till was quite cold towards me. She struggled with the till. Smiled and told her I hope she has a nice day.
The staff help you if you ask but act like they’d rather be somewhere else.
22 september 2026
Svar från PURESEOUL
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience in-store didn’t feel as warm and welcoming as it should have.
We want every customer to feel welcomed and supported when visiting us, and hope we’ll have the opportunity to provide you with a better experience in the future.
Fantastic staff 10/10
Staff were super friendly when I entered the store. Very helpful in recommending products for my specific skin type.
Very patient doing testers with me to check for allergic reactions.
I ended up buying several of the recommended products.
25 september 2026
Svar från PURESEOUL
Thank you so much for your lovely review! We’re delighted to hear that our team made you feel welcome and were able to help you find products suited to your skin.
We hope you’re enjoying your new products, and we look forward to welcoming you back to PURESEOUL soon!
Very quick service
Very quick service, delivery etc, kept me updated. And packaged lovely.
Defo use again
25 september 2026
Svar från PURESEOUL
Thank you for taking the time to leave us a review. We’re pleased to hear you were happy with the speed of your delivery, the updates along the way, and how carefully your order was packaged.
We really appreciate your support and hope to see you shopping with us again soon.
Excellent service
Excellent service. Staff extremely helpful. Love all your products.
25 september 2026
It was great blush
25 september 2026
I am very pleased with quality of…
I am very pleased with quality of products also the variety &price lists, what this company offers. They got very nice schemes, like for example, as more you purchase, then more discount &presents you get. Each time when you order anything they give you a nice tiny presents, like samples, masks etc. Delivery is quick, so i highly recommend. Thanks.
25 september 2026
Svar från PURESEOUL
Thank you for taking the time to share your feedback. It’s great to hear that you enjoy shopping with us!
We’re especially pleased that you enjoy receiving the little extras with your orders. We hope you’ve discovered some new favourites through the samples and masks included.
Thank you again for your recommendation and continued support. We look forward to your next order.
The product is superbe and the staff in…
The product is superbe and the staff in Bath excellent
22 september 2026
Reliable
Very speedy delivery, I got a handwritten note too along with some freebies.
25 september 2026
The products I used were the Biodance…
The products I used were the Biodance masks, Gummy sheet mask Vitamin C, and plumping lip oil they were excellent. I was really happy with the results.
However, I found the staffs at the Westfield White City store to be quite rude and unhelpful, which was disappointing, especially compared with the friendly and helpful staff I have experienced at other Pure Seoul stores.
11 februari 2026
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