I’ve been a member of Pure Profile for many years. I love the fact that they give a little for each survey. If you are screened out, it is usually for a reason, but if you question this they will alwa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is one of the best survey sites, they pay a little more than most of the other survey sites and there are usually surveys every day to complete which of course means the money stacks up very quic... Se mer
Företaget har svarat
I have great confidence in this survey company. If I have done something wrong when I get round to lodging a query I know, based on previous experience, that it will be dealt with promptly & fairly. R... Se mer
Företaget har svarat
The surveys that I actually qualify for are quite enjoyable. I’m a bit annoyed at times when there are five or more surveys in the list and I don’t qualify for a single one. I get really cheesed off w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Kontaktuppgifter
263 Riley Street, 2010, Sydney, Australien
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,2
Bra
2 tn omdömen
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Pureprofile
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying Pureprofile and that you find the platform fair and rewarding. We truly appreciate having you as part of Pureprofile.
If you ever have any questions or feedback, feel free to reach out — we’re always happy to help!
Svar från Pureprofile
Thank you for taking the time to leave a review. We’re pleased to hear you were satisfied with the withdrawal performance.
We appreciate your support.
Mediocre survey platform with multiple long-term issues
Mediocre survey platform with multiple long-term issues. reCAPTCHA challenges in surveys hosted by pureprofile.com don't work 9 times out of 10 with error "invalid argument" (this issue doesn't exist on other survey platforms). Reports of these broken surveys generate email tickets that are never responded to. Most survey invitations link to already expired or unavailable surveys. Partner surveys impose ridiculous amounts of screening questions. Many surveys end with error messages like purported "violations of terms and conditions" or "oops, something doesn't look quite right". Redeemed rewards take weeks to pay out (other survey providers like OpinionWorld pay out within minutes).
11 februari 2026
Svar från Pureprofile
Hi Oliver,
Thank you for taking the time to share such detailed feedback. We’re sorry to hear that your experience hasn’t met your expectations, and we truly appreciate you highlighting these concerns.
Regarding the reCAPTCHA errors, our team has tested the reported surveys but hasn’t been able to replicate the “invalid argument” issue on our end. In many cases, this type of error can be linked to browser or device compatibility. A quick restart of your device and browser, clearing cache and cookies, ensuring your browser is updated, disabling extensions, and checking your internet connection may help resolve it. That said, we’ll continue monitoring this closely.
We’re also concerned to hear that you didn’t receive responses to some of your reports. That’s not the experience we aim to provide. If any ticket goes unanswered, we encourage you to reach out again so we can follow up and ensure it’s properly addressed.
For partner surveys, while we carefully review and test opportunities before they’re released, some elements, such as screening length and survey scripting, are managed by our partners. We understand how frustrating lengthy screening or unexpected terminations can be, and we regularly share this feedback with our partners to improve the overall experience.
In terms of reward processing times, payments are handled in batches and go through verification and security checks before being released. While our advised timeframe is up to 30 business days, we always aim to process rewards as quickly as possible.
We value your membership and remain committed to improving the platform experience. Thank you again for your honest feedback.
Problem resolution with surveys
The problem with incorrectly functioning surveys was resolved, but it took numerous reports to achieve, over many days
6 februari 2026
Svar från Pureprofile
Hi there,
Thank you for your feedback.
We’re pleased to hear that the survey issue was ultimately resolved, but we’re sorry that it took multiple reports and several days to get there. That’s certainly not the experience we aim to provide.
We appreciate your persistence in bringing this to our attention, as it helps us investigate properly and improve our processes. If you ever experience anything similar in the future, please don’t hesitate to reach out — we’re here to help.
Customer service
Great survey company, have been with them for a couple of years. Recent customer service was great when I had a small issue
5 februari 2026
Svar från Pureprofile
Hi Dawn,
Thank you for sharing your positive feedback.
We’re delighted to hear that you’ve enjoyed being part of Pureprofile over the past couple of years, and that our customer support team was able to assist you promptly when you needed help.
Your experience and satisfaction are very important to us, and we’re committed to making sure your time on our platform continues to be smooth and rewarding.
Thank you for being a valued member of Pureprofile, and we look forward to continuing to serve you for many more years to come!
Fixed the problem thanks
6 februari 2026
Svar från Pureprofile
Thanks so much for your review!
We’re really glad to hear the problem has been resolved. If there’s ever anything else we can help with, please don’t hesitate to reach out.
Responded promptly and made good on the…
Responded promptly and made good on the effort put into the survey.
11 februari 2026
Svar från Pureprofile
Thank you for taking the time to leave a review!
We’re glad to hear that our team responded promptly and that you felt the effort you put into the survey was recognised. We truly appreciate your participation and support.
Thanks again for being part of Pureprofile!
Svar från Pureprofile
Thank you so much for your kind words!
We’re really happy to hear that our team has been able to help resolve any issues for you. Providing great support is very important to us, so it means a lot to know you’re satisfied.
Thanks again for being part of Pureprofile!
Just on 16 yrs with them, Wouldn't do that if they weren't great.
Qualify for most surveys and there's just the right amount each time I log in. Redemptions are super fast and on the same day which is great if you need extra cash on the spot for something essential.
10 februari 2026
Svar från Pureprofile
Hi there,
Thank you so much for your fantastic review!
We’re so pleased to hear that you’re qualifying for surveys regularly and finding a good number available each time you log in. It’s also great to know that our fast, same-day redemptions are making a real difference when you need extra cash for something essential.
We truly appreciate you being part of the Pureprofile community and taking the time to share your experience.
Surveys help me eat well.
I enjoy doing the surveys on Pureprofile and earning points that I can use on my Coles shop. It is another way of dealing with current high prices and putting quality food on my plate.
9 februari 2026
Svar från Pureprofile
Hi there,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying completing surveys with Pureprofile and that your rewards are helping with your Coles shop.
It’s great to know that Pureprofile is supporting you in managing everyday expenses, especially with the rising cost of living. That’s exactly what we aim to do — provide a simple and rewarding way to share your opinions.
We truly appreciate you being part of Pureprofile.
Not my favourite survey platform.
I don't find it user-friendly and the range of rewards is too limited.
4 februari 2026
Svar från Pureprofile
Hi Laurice,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience felt frustrating. We understand how important usability and a strong rewards selection are, and we appreciate you voicing your concerns.
Your feedback has been noted and shared internally. Thank you again for being part of the community and for taking the time to share your experience.
I really enjoy completing surveys…
I really enjoy completing surveys through Pureprofile; it’s diverse and often has interesting topics. Customer support has been great and I have never had any problems with redeeming rewards. Thank you Pureprofile
4 februari 2026
Svar från Pureprofile
Hi Leon,
Thank you so much for your kind words!
We’re really glad to hear you’re enjoying the variety and topics of our surveys, and that your experience with customer support and reward redemptions has been smooth.
Your satisfaction is our priority and we are here to ensure that your experience with Pureprofile remains excellent. If you have any questions or need any help, please don't hesitate to contact us.
Here's to many more enjoyable surveys and great rewards on our platform!
Great experience with surveys and…
Great experience with surveys and resolutions are quickly resolved
5 februari 2026
Svar från Pureprofile
Hi there,
We appreciate you for taking the time to share your positive experience with us.
We're delighted to hear that we could promptly address your concerns and resolved the issue. Your feedback truly motivates us to keep improving and delivering the best survey-taking experience possible. If you ever have any suggestions or questions, please don't hesitate to reach out.
Here's to many more enjoyable surveys and great rewards on our platform!
Svar från Pureprofile
Hi there,
Thank you for your positive feedback.
We are thrilled to hear that you are enjoying your Pureprofile experience. If you have any further suggestions or questions, please feel free to reach out. We strive to maintain an engaging and rewarding experience for our members.
Here's to many more enjoyable surveys and great rewards on our platform!!
I have complained occasionally that…
I have complained occasionally that after giving a lot of information my survey has been ended without reward but mostly I am happy with Pureprofile
1 februari 2026
Svar från Pureprofile
Hi Sandra,
Thank you for your candid feedback.
We’re glad to hear you’re mostly happy with Pureprofile. We understand how frustrating it can be when a survey ends after you’ve provided a lot of information without a reward. When this happens, please don’t hesitate to reach out to us with the survey details. We’re always happy to investigate and credit you where it’s due.
Thanks again for being part of our community and for your continued participation.
I enjoyed participating in the surveys
I enjoyed participating in the surveys. The subject matters were simple but interesting. The rewards were also encouraging
4 februari 2026
Svar från Pureprofile
Thank you so much for your lovely feedback! 😊
We’re really glad to hear you enjoyed the surveys and found the topics both simple and interesting. It’s great to know the rewards were encouraging too; that’s always our aim. We appreciate you being part of Pureprofile and look forward to having you participate in more surveys soon!
Svar från Pureprofile
Thank you for your kind feedback! We’re glad we could respond quickly and resolve the issue for you. It’s always a pleasure to assist, and we really appreciate your support.
I’m not offering congratulations…
I’m not offering congratulations really. Too often I get offered a survey and never get to complete it because you have enough contributors but you offer it again the next day!! Still I get chucked off!
6 februari 2026
Svar från Pureprofile
Thank you for your message, and we’re sorry for the frustration this has caused.
Sometimes surveys reach their participant limit quickly, which can result in members being screened out even after receiving an invitation. Occasionally, the same survey may appear again due to system delays, even though quotas have already been filled.
Please be assured we want you to complete surveys, as we are only paid for fully completed responses. We have no reason to prevent members from earning rewards.
If you can share the survey details, we’d be happy to look into it further.
I enjoy doing your surveys and spend a…
I enjoy doing your surveys and spend a lot of time on my answers but you dont reward me quick enough.
5 februari 2026
Svar från Pureprofile
Thank you for your feedback. We’re glad to hear you enjoy taking our surveys, and we truly appreciate the time and effort you put into your responses.
We understand it can be frustrating when rewards take longer than expected. Redemptions are processed in batches to ensure accuracy and meet fraud prevention and banking requirements. Payments are handled in order of request, with a maximum timeframe of 30 business days, although we always aim to complete them sooner.
Thank you again for your patience and for being a valued member of PureProfile.
excellent service by mansi issue solved
6 februari 2026
Svar från Pureprofile
Thank you for your kind feedback!
We’re happy to hear that Mansi was able to resolve your issue and provide excellent service. Your support means a lot to us, and we appreciate you being part of Pureprofile.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.