I’ve been a member of Pure Profile for many years. I love the fact that they give a little for each survey. If you are screened out, it is usually for a reason, but if you question this they will alwa... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is one of the best survey sites, they pay a little more than most of the other survey sites and there are usually surveys every day to complete which of course means the money stacks up very quic... Se mer
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I have great confidence in this survey company. If I have done something wrong when I get round to lodging a query I know, based on previous experience, that it will be dealt with promptly & fairly. R... Se mer
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The surveys that I actually qualify for are quite enjoyable. I’m a bit annoyed at times when there are five or more surveys in the list and I don’t qualify for a single one. I get really cheesed off w... Se mer
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Företagsinformation
Skrivet av företaget
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Kontaktuppgifter
263 Riley Street, 2010, Sydney, Australien
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,2
Bra
2 tn omdömen
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Survey Company
I’ve been a member of Pure Profile for many years. I love the fact that they give a little for each survey. If you are screened out, it is usually for a reason, but if you question this they will always investigate and give you an honest answer. If they agree that you’ve been short changed they will pay a percentage of the survey amount. I have always enjoyed being a member and so my surveys carefully. I am lucky that I’m a speed reader so can answer quickly without fudging any of the questions. Thanks Pure Profile!
17 april 2026
Why are you guys asking my phone number…
Why are you guys asking my phone number when trying to redeem through paypal?
does that mean payments will be blocked for 48rs or we'll start getting payments within 48hrs?
22 april 2026
Omdöme utan inbjudan
Because I enjoyed taking surveys and…
Because I enjoyed taking surveys and the questions is very straightforward .
To move forward is to avoid site trafficking or technical errors.
22 april 2026
Svar från Pureprofile
Thank you so much for your feedback—we’re really glad to hear you’re enjoying the surveys and finding them straightforward!
We also appreciate your suggestion regarding site performance. We’re continuously working on improving the platform to reduce any technical issues and make the experience as smooth as possible.
Thanks again for your support and for being part of Pureprofile!
It gets better with pureprofile.
It gets better with pureprofile.
- They pay a pittance (like 4 cents a survey)
- They take 2 weeks to credit your account
- Then another 30 days to pay you
- They leave you hanging on $19 or $24 for weeks (you can only withdraw in 5 increments).
- When you complain, they blacklist you and force you to provide your identity with a license
They store your bank details and your license in a very unsafe environment. No 2FA used at all.
In short, this site operates as a legit business, and I am sure at one stage in its inception it would have had good intentions, but like every tech company that places extreme profit over anything else, its a scam.
Seriously, don't support them by allowing your time to be exploited by another techbro start up.
What's the best i'll get a bot reply with some BS about them caring a lot about our feedback and how sorry they are that I am having this experience. And the bot will post it within 3 mins of my reply. Unlike their BS customer support, which takes 3 weeks to reply, and then they ban you for having the audacity to ask questions about their scammy practices.
23 april 2026
Omdöme utan inbjudan
Svar från Pureprofile
Rest assured that Pureprofile does not blacklist members for providing feedback. In some cases, account verification is required for security and compliance purposes.
We’d like to review your account and address your concerns properly, please send us an email with your registered email address and we'll look into this further.
Please my feed has been empty for the…
Please my feed has been empty for the past 2 months no survey on my dashboard, is my account under review, or have I reached survey limit, I have been with you for more than 2years , please help me check what happened and resolved it.
5 mars 2026
Omdöme utan inbjudan
Svar från Pureprofile
To look into this properly, we’ll need to verify your account. Please share with us your registered email address so we can check what’s happening and assist you further.
Kindly note that survey availability can vary based on profile matching and demand, but we’ll review your account to ensure everything is in order.
We look forward to hearing from you.
Svar från Pureprofile
Thank you so much for your kind words—we really appreciate it!
We’re glad to hear you’ve had a positive experience with our team and found them helpful and easy to work with. That’s exactly the kind of experience we aim to provide.
It’s also great to know you’re enjoying the surveys. We’re always working to improve and bring more opportunities your way.
Thanks again for your support and for being part of Pureprofile!
Svar från Pureprofile
Thank you for your feedback. We’re really glad to hear that you’re loving our support. This means a lot to us, and we’ll continue working hard to keep delivering a great experience.
Thank you for finally replying to me…
Thank you for finally replying to me publicly. I appreciate you acknowledging my problem.
How long will it take for your team to look into my account? Can you give me a specific timeline, like 2–3 business days? Cos, it's been a day now since your promise and nothing has happened.
If you actually fix my account and get surveys showing up again, I will update my review to 5 stars and publicly thank you for making it right.
I will wait for your update, but I expect a real solution this time — not more generic emails.
21 april 2026
Omdöme utan inbjudan
Svar från Pureprofile
Thank you for your response and for your willingness to give us the opportunity to make this right. We completely understand your concern about the timing, especially given how long this has already taken.
Our team is still actively reviewing your account, and while we are unable to provide an exact resolution timeframe just yet, please be assured that your case is being handled with priority. We kindly ask for a bit more patience as we work through the necessary checks to resolve this properly.
We will share a meaningful update with you as soon as we have one. Thank you again for your understanding.
every one went out of their way to help…
every one went out of their way to help with my issue and were polite kind and caring
20 april 2026
Svar från Pureprofile
Thank you so much for your kind words. We’re really glad to hear that our team was able to support you and provide a positive experience. We always aim to be helpful, polite, and understanding, so it means a lot to know that came through. If you ever need anything else, we’re here for you.
My account has been under review for…
My account has been under review for more than two weeks now, and I also have a pending withdrawal. I'm tired of getting generic and automated responses
Kindly look into this
Reference: 625471
Reference 2: 625469
I will be giving a 5 star if this is resolved ASAP
7 april 2026
Omdöme utan inbjudan
Svar från Pureprofile
We’re sorry to hear about your experience and understand how frustrating this must be, especially with a pending withdrawal involved. Please know that your case is not being ignored. Our team is actively reviewing your account and investigating the delay to ensure everything is handled correctly and securely.
Dormant Pureprofile account.
Thank you for the feedback but I still haven't gotten a responses from your tech team, no paid surveys yet in my team, please I'd be glad if you guys do something about it.
15 april 2026
Svar från Pureprofile
Thank you for your message, and I’m sorry to hear that you’re still experiencing this issue. I understand how frustrating it must be not to receive any updates or survey opportunities.
Please be assured that we are now looking into your account on priority. We appreciate your patience and apologies for the delay.
This is one of the best survey sites
This is one of the best survey sites, they pay a little more than most of the other survey sites and there are usually surveys every day to complete which of course means the money stacks up very quickly!
15 april 2026
Svar från Pureprofile
Thanks so much for your kind words and for taking the time to share your experience.
We’re really glad to hear you’re enjoying the surveys and finding good value in what we offer. It’s great to know the opportunities and rewards are working well for you.
We appreciate your support and look forward to continuing to provide you with a positive experience.
My account is under review for 2 weeks…
My account is under review for 2 weeks now.... The customer service already assured I'll get my account active soon...
It's been 5 days I placed a withdrawal, would I still get paid while my account is under review?
13 april 2026
Omdöme utan inbjudan
Svar från Pureprofile
Thanks for reaching out, and I understand your concern. Waiting on both an account review and a withdrawal at the same time can definitely be frustrating, especially when you’ve already been advised that things would be resolved soon.
We’d like to check the status of your account review and your withdrawal to give you a clear update.
Could you please reply with the email address linked to your Pureprofile account? Once we have that, we’ll take a closer look and assist you further.
ive been with pureprofile for awhile…
ive been with pureprofile for awhile now and have never had any problems at all until now
14 april 2026
Svar från Pureprofile
Thanks for your feedback. We’re sorry to hear you’ve recently run into an issue after having a smooth experience until now.
Could you please send us an email with a bit more detail about what’s been happening? That will help us look into it properly and get things sorted for you as quickly as possible.
Always quick to respond
14 april 2026
Svar från Pureprofile
Thanks for your kind words! We're happy to hear our team has been quick to respond, that’s something we really strive for.
They offer a good number of surveys to…
They offer a good number of surveys to complete and the reward points soon add up.
13 april 2026
Svar från Pureprofile
Thanks for your feedback. We're glad to hear you're enjoying the variety of surveys available and finding it easy to build up reward points. We’re always working to provide more opportunities and a smooth experience.
Have been with PureProfile for 6 years…
Have been with PureProfile for 6 years and as of 4 days ago i have been completely shadow banned, no surveys appear on my feed its completely empty no explanation and no reply from customer service. (All i see is this: There's more to know about your fascinating self. Login tomorrow.) A month ago i completed a radio survey and that would be a $7.80 manual addition to my balance and nothing received and no feedback from customer service regarding this as well .... the website is now completely useless meanwhile no one else is having the same problems so it is definitely a targeted personal attack by Pureprofile.
I have been experiencing problems with my computer browser and decided to secure them with cloudflare, this in no way should have constituted a shadow-ban, 6 years of membership and treated like this is utterly disgusting. 1 star rating warranted, and 1 star is too high a rating ....... and i advise all of my social media subscribers all 3 million to avoid PureProfile at all costs.
16 april 2026
Omdöme utan inbjudan
Svar från Pureprofile
We’re really sorry to hear about your experience, especially after being with Pureprofile for so many years. That’s understandably frustrating, and we take concerns like this seriously.
We’ve sent you an email so we can gather a few more details and properly investigate what’s happening with your account, including the survey access and the missing reward. Our team is actively looking into this to get you clear answers as soon as possible.
We appreciate your patience while we work through this and aim to resolve it for you.
A person got back to me with the answer…
A person got back to me with the answer to my query.
Not in the 5 days as stated but they did get back to me.
14 april 2026
Svar från Pureprofile
Thanks for your feedback—we really appreciate you taking the time to share this.
We’re glad to hear that your query was resolved, though we’re sorry it took a bit longer than expected. We’ll continue working on improving our response times to better meet expectations.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
You made it easy to change my email…
You made it easy to change my email address thank you
17 april 2026
Svar från Pureprofile
Thanks so much for your kind feedback—we’re really glad to hear that!
Happy we could make the process easy for you. If you need help with anything else, feel free to reach out anytime.
Poor customer support and bad returns
I've been using the site for years, it's OK but never going to be a money spinner.
I stopped, for no reason, getting surveys back in Nov 2025. I hadn't noticed it'd been that long (because surveys are inconsistent anyway), but when I did I contacted support.
A month later and despite a follow-up from me I've heard nothing. I did manage to do a couple of profile surveys that paid, but the credit didn't show on my account, or that I'd completed them. I did take a screenshot and sent that off, but still no response from customer support.
Really with the number of surveys that manage to be completed, the inevitable screening out, the shoddy support it really is a waste of effort. I've been tracking my earning for years and I have never earned more than £20 in a whole year since I've been a member.
This is fine if you really want to kill some time, but really it's frustrating and poorly rewarded.
17 mars 2026
Omdöme utan inbjudan
Svar från Pureprofile
We’re sorry to hear about your experience, especially after being with Pureprofile for such a long time. We understand how frustrating it is to stop receiving surveys and not see rewards credited as expected.
This isn’t the experience we aim to provide, and we apologise for the delay in getting back to you. Please know that we are now looking into your account as a priority, including the missing credits and survey activity, to understand what has gone wrong.
We appreciate you raising this with us and your patience while we work to resolve it.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.