I’ve been a member of Pure Profile for many years. I love the fact that they give a little for each survey. If you are screened out, it is usually for a reason, but if you question this they will alwa... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is one of the best survey sites, they pay a little more than most of the other survey sites and there are usually surveys every day to complete which of course means the money stacks up very quic... Se mer
Företaget har svarat
I have great confidence in this survey company. If I have done something wrong when I get round to lodging a query I know, based on previous experience, that it will be dealt with promptly & fairly. R... Se mer
Företaget har svarat
The surveys that I actually qualify for are quite enjoyable. I’m a bit annoyed at times when there are five or more surveys in the list and I don’t qualify for a single one. I get really cheesed off w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Kontaktuppgifter
263 Riley Street, 2010, Sydney, Australien
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,2
Bra
2 tn omdömen
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick response
Very quick response. It is a smooth process to report a problem and know that it is looked into.
2 april 2026
Svar från Pureprofile
Thank you so much for your kind words!
We're really glad to hear that you found the reporting process smooth and that you felt your concern was properly looked into. Providing quick and helpful support is always our goal.
If you require further assistance, please don't hesitate to reach out again.
I like the surveys but recently there has been some concerns
I like the surveys but recently there have been very few for me to do. The response times to queries have improved recently. The new gift cards are not really useful for me.
2 april 2026
Svar från Pureprofile
Thank you for your feedback—we’re glad to hear that you’ve been enjoying the surveys and have noticed improvements in our response times.
We understand that survey availability can vary depending on your profile and the needs of our clients, but we’re continuously working to bring more opportunities to our members.
We also appreciate your feedback regarding the new gift card options. We’re always looking to expand and improve our reward catalogue, so your input is valuable and will be shared with our team.
Thanks again for being part of Pureprofile!
I enjoy the surveys
31 mars 2026
Svar från Pureprofile
Hi Robyn,
Thank you for sharing your positive experience with us.
We are delighted to hear that you are enjoying your survey experience. Your satisfaction is our priority, and we are here to ensure that your experience with Pureprofile remains excellent.
If you have any questions or need any help, please don't hesitate to contact us.
Here's to many more enjoyable surveys and great rewards on our platform!
Unreliable and untrustworthy
If you don’t like to be short changed and ripped off, then please stay away from this company. They disqualify you right at the end and after spending a lot of time and effort and they don’t award you any points. This is after you have gone through their preliminary questioning and passing the initial qualification screening criteria at the beginning. They also don’t bother answering emails and there is total lack of accountability and transparency- overall a highly unethical company!. I should also add I truly question the veracity and genuineness of the positive reviews left for this company!
12 mars 2026
Omdöme utan inbjudan
Svar från Pureprofile
We’re sorry to hear about your experience and understand how frustrating it can feel to be dropped off after investing time in a survey.
For context, each survey has a set number of responses required. Once that number is reached, the survey closes. There are also quota limits in place, for example specific age groups or locations, and if those quotas fill up while you’re participating, it may result in being screened out even if you initially qualified.
That said, we’d really like to take a closer look at what happened in your case. Kindly reach out to our customer support team with details of the survey you experienced this with so we can investigate further: https://pureprofile.com/contact-us/
We appreciate your feedback and the opportunity to improve your experience.
A great survey provider.
I have great confidence in this survey company. If I have done something wrong when I get round to lodging a query I know, based on previous experience, that it will be dealt with promptly & fairly. Recently the gift card selection has changed & I am unable to get vouchers from Mitre 10, Farmers & Whitcoulls which is disappointing. I recommend this survey firm.
30 mars 2026
Svar från Pureprofile
Thank you for your continued trust and confidence in us, we truly appreciate it. We’re sorry to hear about the trouble accessing recent offers; that certainly isn’t the experience we want for you. Please don’t hesitate to reach out to our support team so we can take a closer look and help resolve this as quickly as possible.
We also understand your disappointment regarding the recent changes to our gift card selection, particularly the absence of Mitre 10, Farmers, and Whitcoulls. We’re actively working on expanding our rewards catalogue and hope to bring back more popular brands in the future.
Thanks again for your valuable feedback, it helps us improve and serve you better.
Don't believe everything that they tell you.
I see no point in providing a good review for Pure Profile. Any reported problem is likely to be ignored or met with the same old platitudes, which frequently have no relevance to the reported problem. The one that has been popular recently recommends continuing as usual, while they look into it. This also advises that it may be a month before anything can be resolved. In reality, after a month you generally don't care anymore, or you've forgotten. Just like Pure Profile does.
29 mars 2026
Svar från Pureprofile
We’re really sorry to hear about your experience, and we sincerely apologise if our responses have felt unhelpful or delayed. We understand how frustrating it can be to raise a concern and not feel heard or see timely resolution.
While some issues can take time to investigate, that shouldn’t come at the cost of clear, relevant communication. Your feedback highlights where we need to do better, both in responsiveness and in providing more meaningful updates.
Thank you for sharing your experience with us.
I was on a Cruise and could not log on
I was on a Cruise and could not log on. One email to Head Office and all fixed.
1 april 2026
Svar från Pureprofile
Thank you for sharing your experience! We’re glad to hear that everything was quickly resolved after you reached out to our team. We understand that being unable to log in, especially while traveling can be frustrating, so it’s great to know our support team was able to assist you promptly. If you ever need assistance again, feel free to email us.
Surveys are good when they work
Surveys are good when they work. Quitw often thrown out before I eveb answer 1 question, which is frustrating.
27 mars 2026
Svar från Pureprofile
Thank you for your feedback, and we’re sorry to hear about your experience. We understand how frustrating it can be to be screened out before getting started.
Surveys can sometimes close quickly once the required number of responses has been reached. There may also be quota limits in place, such as specific age groups or locations, and if those fill up, you may be screened out even before answering questions.
If you notice this happening frequently, feel free to reach out to our support team with more details so we can take a closer look: https://pureprofile.com/contact-us/
We appreciate your feedback and the opportunity to improve your experience.
I don t get enough paid survey
27 mars 2026
Svar från Pureprofile
We understand it can be disappointing not to receive as many paid surveys as expected.
Survey invitations are sent based on how well your profile matches what our clients are looking for. While we can’t guarantee a specific number of surveys, completing more profile questions can increase your chances of being matched. Rest assured, there are no issues with your account that would prevent you from receiving survey invites.
We also recommend logging in regularly to check for new surveys, as some opportunities fill up quickly and may no longer be available by the time email invites are opened.
We’ve shared your feedback with our team, and if there’s anything else we can assist you with, please feel free to let us know.
Your response and assurance in…Karianako Kamaua
Your response and assurance in providing such partly earnings withdrawal is fast making me feel more secured and satisfied.
1 april 2026
Svar från Pureprofile
Thank you for your kind words. We’re glad to hear that the fast and smooth partial earnings withdrawal process has helped you feel more secure and satisfied. Providing a reliable and efficient experience is very important to us, and your feedback truly means a lot. If there’s anything else we can assist you with, feel free to reach out again anytime.
I had a problem with a survey
I had a problem with a survey, and I got a response really quickly, so this was great, rather than just being ignored, I felt like a person who was being listened to. Thank you.
31 mars 2026
Svar från Pureprofile
Hi Jeanette,
Thank you for your positive feedback.
We’re glad to hear that you felt heard and supported, as providing timely and helpful assistance is very important to us. It means a lot to know that your experience was a positive one.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out.
Thanks for being a part of Pureprofile, and we appreciate your support!
I am a loyal user of Pureprofile with a…
Hare is an issue about few hours ago I posted review to get response and get my number updated any cash out my 270 plus balance now they have suspended my account even though I have sended and verified my is does this new way to steal my earnings? Ticket number 615518 please look in to it and verify my id I need that money because I don't have money now so please 🙏🏻.
2 april 2026
Omdöme utan inbjudan
Svar från Pureprofile
We’re sorry to hear about your experience and understand how concerning this must be, especially given your current situation.
Please be assured that we are following this up with our technical team to investigate your account and the status of your verification. In the meantime, if you have any additional questions or information to share, feel free to reply directly to your existing ticket (615518), and our team will continue assisting you there.
Thank you for your patience while we work to resolve this.
Fast response
I was having a problem and the support team answered quickly and explained what why the problem occurred
26 mars 2026
Svar från Pureprofile
Thanks so much for your kind feedback!
We’re really glad to hear that our support team was able to assist you quickly and clearly explain what happened. Providing helpful and timely support is very important to us.
If you ever need anything else, don’t hesitate to contact us at support@pureprofile.com — we’re always here to help!
I received a timely response to my query
25 mars 2026
Svar från Pureprofile
Thanks so much for your feedback—we’re really glad to hear you received a timely response to your query.
If you ever have any questions or run into any issues, please don’t hesitate to contact us at support@pureprofile.com.
Frustrated
I have been a member of Pureprofile for many years and enjoy taking surveys, but in the last 3 weeks I have not received one survey, just wondering if anyone else is having a problem.
I have contacted Pureprofile twice now with no response. :(
31 mars 2026
Omdöme utan inbjudan
Svar från Pureprofile
Thanks for reaching out, and we’re really sorry to hear about your experience—especially after being a long-time member.
Rest assured, we’ve escalated this to our tech team and they are currently investigating your account to identify anything that may be affecting your survey availability.
We appreciate your patience while this is being looked into, and we’ll keep you updated as soon as we have more information.
surveys are good and you can do short…
surveys are good and you can do short ones when you dont have time
27 mars 2026
Svar från Pureprofile
Thanks so much for your feedback—we’re really glad to hear you’re enjoying the surveys and finding the shorter ones convenient when you’re short on time.
We’re always working to provide flexible options to suit our members’ schedules, so it’s great to know this is helping.
If you have any other thoughts or suggestions, feel free to share—we’d love to hear them!
Very interesting and easy to follow and…
Very interesting and easy to follow and understand survey questions
30 mars 2026
Svar från Pureprofile
Thanks so much for your feedback—we’re really glad to hear that you found the survey interesting and easy to follow.
We always aim to provide a smooth and enjoyable experience, so it’s great to know we’re on the right track!
If you have any other thoughts or suggestions, feel free to share—we’d love to hear them.
Thank you for your help and information…
Thank you for your help and information you supplied, I still do not know what caused this answer
26 mars 2026
Svar från Pureprofile
Thank you for your review! We really appreciate you taking the time to share your feedback.
We want to reassure you that any issues experienced are not intentional, as our goal is to fairly reward our members for their valuable insights. In this case, the survey reached its quota while you were participating, which can sometimes happen with more complex studies.
We truly appreciate your feedback and have shared it with our team to help improve future experiences. If you need further assistance, feel free to reach out.
lots of interesting and thought…
lots of interesting and thought provoking questions and good rewards
26 mars 2026
Svar från Pureprofile
Thank you for your wonderful feedback!
We’re so glad to hear you’re enjoying the interesting and thought-provoking surveys, along with the rewards. We really appreciate you being part of Pureprofile.
Wondering if anyone else is having…
Wondering if anyone else is having trouble with redemption payments.I've been with pureprofile for over 2 years and never had a problem until now. I have 13 redemption pending and have not received any for over a month and i can't get any response from them,they just keep replying to emails with this issue has been resolved...
27 mars 2026
Omdöme utan inbjudan
Svar från Pureprofile
Hi Paul,
Thanks for sharing this. We’re really sorry to hear how frustrating this has been, especially after being with us for a long time. We completely understand how concerning it can feel when you have multiple redemptions pending and no clear updates.
While redemptions can take up to 30 business days to be processed, we understand that the wait can still be worrying, particularly when you’ve had smoother experiences in the past.
We’ve passed this on to our Customer Support team so they can take a closer look at your account and follow up with you directly via email if needed.
We appreciate your patience, and thanks again for bringing this up.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.