I’ve been a member of Pure Profile for many years. I love the fact that they give a little for each survey. If you are screened out, it is usually for a reason, but if you question this they will alwa... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is one of the best survey sites, they pay a little more than most of the other survey sites and there are usually surveys every day to complete which of course means the money stacks up very quic... Se mer
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I have great confidence in this survey company. If I have done something wrong when I get round to lodging a query I know, based on previous experience, that it will be dealt with promptly & fairly. R... Se mer
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The surveys that I actually qualify for are quite enjoyable. I’m a bit annoyed at times when there are five or more surveys in the list and I don’t qualify for a single one. I get really cheesed off w... Se mer
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Företagsinformation
Skrivet av företaget
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Kontaktuppgifter
263 Riley Street, 2010, Sydney, Australien
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,2
Bra
2 tn omdömen
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I didn't really do anything,
Response was quick, hopefully no more TROUBLE with the major 4G. Thank you
16 april 2026
Svar från Pureprofile
Thanks so much for your kind feedback—we really appreciate it!
Glad we could assist quickly, and we’re hoping everything runs smoothly for you from here on. If you do run into any issues again, don’t hesitate to contact us at support@pureprofile.com — we’re always here to help.
I have some issues with my previous…
I have some issues with my previous account. Is it possible to close that particular account and reopen a new one on the same device? Thanks
I need a direct answer please
14 april 2026
Omdöme utan inbjudan
Svar från Pureprofile
Thanks for letting us know,
Yes, it may be possible to assist with closing your previous account and guiding you on setting up a new one, but this depends on a few account-specific factors.
To help you properly, could you please provide the email address linked to your previous account? Once we have that, we can review your situation and advise you on the next steps.
THEFT OF REDEMPTIONS
I have tried redeeming NZ$20 from my account to be deposited into my bank account and, despite Pureprofile having my phone number, they REFUSE to deposit MY MONEY into MY ACCOUNT, this is THEFT, when I try to call them in their Sydney, NSW number, the call defaults to VOICEMAIL and they don't bother to call back. SEE YOU IN COURT PUREPROFILE!
16 april 2026
Omdöme utan inbjudan
Svar från Pureprofile
We understand your frustration and we want to get this sorted out immediately for you.
We’ve responded to your email with detailed steps on how to complete this verification. Once your phone number is successfully linked and verified, you should be able to proceed with your redemption without issue.
If you have any further questions or need assistance, please don’t hesitate to reply to our email and we’ll be happy to help.
you do a great job
8 april 2026
Svar från Pureprofile
Thank you so much for your kind words. We’re really glad to hear you had a great experience with us. Your feedback means a lot and motivates us to keep delivering the best possible service.
A OK. Reaonably easy to earn if checked…
Reasonably easy to earn if checked daily. But washout takes a long time but at least you get it
8 april 2026
Svar från Pureprofile
Thanks for your feedback, We’re glad to hear you find it reasonably easy to earn when staying active. We understand that the washout process can take some time, and we appreciate your patience with it. It’s great to know you still find value in the overall experience, and we’ll continue working on improving the process where we can.
I am a retired person so giving me…
I am a retired person so giving me surveys about Business's does not apply to me and I seem to get quite a few that are not applicable to me so I can't answer
14 april 2026
Svar från Pureprofile
We understand it can be frustrating to receive surveys that are not relevant, especially if you are retired. Surveys are matched based on your profile, but each one has specific criteria set by clients. You may be screened out if your responses do not match what is needed, and quota full means enough people from a certain group have already completed the survey.
Keeping your profile up to date can help improve the relevance of the surveys you receive.
We appreciate your time and participation, and we are here if you need any assistance.
I enjoy the surveys and giving my…
I enjoy the surveys and giving my opinions, each survey is comprehensive and generally have a good range of meaningful questions
13 april 2026
Svar från Pureprofile
Thank you so much for your kind feedback. We're really glad to hear that you're enjoying the surveys and find them comprehensive and meaningful.
It’s great to know you value having the opportunity to share your opinions, we truly appreciate your participation.
Easy to use Platform
Surveys are generally easy to complete and not too time-consuming.
The platform is straightforward to use.
Payments are also reliable, and I appreciate that there are regular opportunities to earn rewards.
The customer support unit is wonderful the way my issue was treated within the time frame.
8 april 2026
Svar från Pureprofile
Thank you so much for your thoughtful review. We're really pleased to hear that you find the surveys easy to complete and that the platform is straightforward to use.
It's also great to know that you’ve had a positive experience with our payments and that you’re seeing regular opportunities to earn rewards. We’re especially glad our support team was able to assist you effectively and within a good timeframe.
Pure profile is one of the better…
Pure profile is one of the better survey apps,I dont screen out too often,any contact with them is quickly responded to,payments quick and relevant surveys.
Thankyou
8 april 2026
Svar från Pureprofile
Thank you so much for your kind words and positive feedback! We're really glad to hear that you're enjoying the surveys, experiencing fewer screenouts, and finding our payments and support responsive.
We truly appreciate you taking the time to share your experience, this means a lot to us.
its been now 3 month when my account…
its been now 3 month when my account was suspended they asked for id verification and then i provided within hours they they gived me this ticket number 586284 and said we are reviewing your id then i contacted several times they havent replied and now its been 3 months and my id is still under review about two weeks ago i posted a review on trustpoilot then they replied me there that we will work on it and its now 2 weeks and no response now pureprofile team can you please tell me what should i do now? am hare to see response and get my issue resolved am requesting if there is an issue in my quee please mannually forward its been 3 months now.
27 januari 2026
Omdöme utan inbjudan
Svar från Pureprofile
Thank you for bringing this to our attention, and we sincerely apologize for the delay and lack of communication you’ve experienced. We understand how frustrating this situation must be, especially given the length of time it has taken.
We’ve now flagged your case (Ticket #586284) for priority review, and our team is actively working to provide you with an update as soon as possible. Please be assured that your case has not been overlooked, and we are taking steps to ensure it is handled promptly.
We truly appreciate your patience and understand the importance of resolving this for you. You should hear from our team shortly.
hey guys
hey guys , when i ve had an issue with surveys , ive reported a few , i usually get a quick response and answer for the issue.. and some times its my own fault, but i get a resolution !
7 april 2026
Svar från Pureprofile
Thank you for sharing your experience—we really appreciate it!
We’re glad to hear that our team has been able to respond quickly and help resolve any issues you’ve had. It’s great that you’ve found the support helpful, and we’re always here to assist whenever needed.
Thanks again for your feedback and for being part of Pureprofile!
Svar från Pureprofile
Thank you for your kind feedback. We’re really glad to hear that you received a quick response and a positive outcome.
We appreciate you taking the time to share your experience, and we’re always here if you need any further assistance.
Sometimes the surveys are very very…
Sometimes the surveys are very very long for the amount of points you receive.
Sometimes the instructions are not clear and are hard to understand.
Sometimes you get to the end of a survey and it just disappears. The company got your views for free.
10 april 2026
Svar från Pureprofile
Thank you for your honest feedback. We really appreciate you taking the time to share your experience.
We understand how frustrating it can be when surveys feel too long for the reward, or when instructions aren’t as clear as they should be. We also recognise how disappointing it is if a survey doesn’t complete properly after you’ve spent time on it.
Survey length, rewards, and structure are set by our research partners, but your feedback is important and has been shared with our team to help improve the overall experience.
If you ever encounter a survey that doesn’t complete or seems to drop off unexpectedly, please feel free to contact us at support@pureprofile.com with the details so we can look into it for you.
Thanks again for your feedback. We’re always working to improve.
I enjoy doing the surveys and having my…say
I enjoy doing the surveys and having my say in all kinds of topics. While I am earning flyby points and entries into the monthly 30,000 points which I have last month been lucky enought to win.
4 april 2026
Svar från Pureprofile
Thank you so much for sharing this. We love hearing it!
It’s great to know you’re enjoying the surveys and having your say on different topics. And a big congratulations on winning the 30,000 points last month—that’s amazing!
We really appreciate you being part of Pureprofile and wish you the best of luck in future draws too.
All good
All good, a little frustrating when I try to do a survey and it has been filled up and there are days I get nothing at all but we have to take the bad with the good and most times it is good. The company pays well and it is fun.
9 april 2026
Svar från Pureprofile
Thank you for your honest feedback, we really appreciate it!
We understand that it can be frustrating when surveys fill up quickly or when there are quieter days with fewer opportunities. Survey availability can vary depending on demand and quotas, but we’re always working to bring more opportunities to our members.
It’s great to hear that you’re enjoying the experience overall and finding it rewarding and fun; that means a lot to us!
Thanks again for your support, and we’re glad to have you as part of Pureprofile. If you ever need assistance, feel free to contact us at support@pureprofile.com.
Svar från Pureprofile
Thank you for your kind feedback! We’re really glad to hear that you found our support helpful.
If you ever need assistance again, we’re always here to help. You can also contact us anytime at support@pureprofile.com.
Dear Pureprofile Support Team,
Dear Pureprofile Support Team,
I am writing again regarding the suspension of my account and the recent claim that my submitted identification is AI-generated.
I must clearly state that this allegation is completely false. The document I provided is genuine, valid, and belongs to me. It is very concerning and disappointing that your system would wrongly classify a legitimate ID as AI-generated without proper human verification.
For over three months now, I have been trying to resolve this issue without success. During this period, my earned funds have remained inaccessible. This is not acceptable, as the money in my account was earned legitimately through your platform.
If your system is unable to verify my identity through the documents submitted, then I request a more reliable method of verification. I am fully willing to:
- Participate in a live video call to confirm my identity
- Provide additional supporting documents
- Attend a physical verification if required
At this point, I expect a fair and transparent resolution. Keeping my account suspended based on an incorrect assessment, while holding my funds, raises serious concerns about the integrity and fairness of your platform.
If this matter is not resolved promptly, I will have no choice but to escalate the issue through appropriate consumer protection channels and public review platforms. I believe in fairness, and I expect the same from your company.
Please treat this matter as urgent and provide a clear path toward resolving this issue immediately.
I look forward to your prompt response.
Ava lily
9 april 2026
Omdöme utan inbjudan
Svar från Pureprofile
Thank you for taking the time to share your concerns. We understand how frustrating this situation must be, especially given the time you’ve spent trying to resolve it.
At Pureprofile, we take account security and identity verification very seriously to ensure the integrity of our platform for all members. After a thorough review of your account and the information provided, our team has made the decision to close your account.
We understand this may not be the outcome you were hoping for, and we want to assure you that this decision was not made lightly. It follows careful consideration and is in line with our Terms of Service, which you can review here: http://www.pureprofile.com/terms/
While we appreciate your willingness to provide additional verification, we are unfortunately unable to reopen the account or reverse the decision at this time.
Thank you for your understanding.
This works well for me
This works well for me, in general.
Lately I have noticed more disqualifications or screen-outs.
Even more annoying, though, are the disqualifications that say the reason is 'using AI' or 'nonsensical answers' – neither of which applies to me – especially when I have often gone no further than name, age, gender etc.
7 april 2026
Svar från Pureprofile
Thank you for your feedback—we’re glad to hear that Pureprofile is working well for you overall.
We understand how frustrating it can be to experience more frequent screen-outs, especially when the reason provided doesn’t seem applicable. Messages such as “using AI” or “nonsensical answers” are typically generated automatically by our system or our research partners, and in some cases may be triggered early in the survey process due to screening criteria or how the attempt is registered.
Please be assured that this doesn’t necessarily mean you’ve done anything wrong.
We appreciate you bringing this to our attention, and your feedback has been shared with our team to help improve the clarity and accuracy of these messages.
If you continue to experience this or would like us to look into specific surveys, please feel free to contact us anytime at support@pureprofile.com.
Useless time waste of a survey provider
An absolutely useless survey app and website. Far too many times the surveys get you started, you answer questions and then the survey says "quota full" or just goes back to the start page. You don't get any default points for taking part. Initially I would get 5p for each survey where I was not compatible but the last few surveys provided nothing. I was just going around in circles, starting surveys, answering questions, only to be told that the quota was full or just being redirected to the start page. I am an experienced survey taker so it had nothing to do with me not doing them properly. I have had a complete waste of time and terrible experience. I only gave 1 start because there is no option of 0 stars. All flash and no substance. Very angry and disappointed.
8 april 2026
Omdöme utan inbjudan
Svar från Pureprofile
Hi Sajjad,
Thanks for taking the time to share your feedback. We’re really sorry to hear about your experience. We understand how frustrating it must be to spend time on surveys, only to be screened out or redirected without receiving a reward.
Survey availability and quotas can change quickly, and sometimes surveys may close while in progress. That said, we understand how disappointing this can be, especially when it happens repeatedly.
We’d really appreciate the opportunity to look into this further for you. Please feel free to reach out to our Support team with your details, and our Customer Support team will be happy to investigate and assist you further.
Thanks again for bringing this to our attention.
Svar från Pureprofile
Thank you for your kind feedback! We’re really glad to hear that our customer service team responded quickly and resolved the issue for you.
We appreciate your support and are always here if you need any further assistance.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.