Have used Proximo a couple of times for a temporary vehicle and always been very professional with great communication. They have always provided everything we needed and delivered and collected in a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gentleman called Assad came around to re adjust the straps on the hoist of my replacement courtesy vehicle.He arrived nice and early and sorted the issue promptly and professionally. Thank you for ev... Se mer
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Dawn collected a hire car that I was using whilst mine was being fixed. She was,excellent and very courteous when explaining the process and gave tips on how to obtain a car that I would be happy wit... Se mer
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Proximo have been very quick and efficient. Still had all my details from before just needed tobe updated. Managed to have car delivered Monday morning from the lovely Dawn who went through everythin... Se mer
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Företagsinformation
Skrivet av företaget
Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Proximo
Skrivet av företaget
- We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Kontaktuppgifter
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Storbritannien
- 0808 143 3810
- customerexperience@proximo.co.uk
- www.proximo.co.uk
4,9
Utmärkt
5 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
So helpful
From the account manager Joey organising and sourcing a suitable adapted vehicle to delivery of the car. Dawn called en route to give us an ETA. She arrived on time and was so polite and friendly. Talking us through the car, she was thorough and ensured we had a full understanding.
17 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Gary,
Thank you for your wonderful feedback. We're delighted Joey and Dawn provided such a smooth experience from start to finish. We'll be sure to pass on your kind words to them both.
Kind regards,
Will
Customer Experience
Svar från Proximo Group
Hi Richard,
Thank you for your lovely feedback. We're so pleased you had a great experience with our team.
Kind regards,
Will
Customer Experience
Svar från Proximo Group
Hi Claire,
Thank you for your kind review. We're delighted to hear you found our service quick and reliable, and that our team made such a positive impression.
Kind regards,
Will
Customer Experience
The service I received from Proximo was…
The service I received from Proximo was nothing short of excellent. Hayley was extremely helpful and in less than 24 hours had arranged a replacement WAV to be delivered while mine was repaired. The delivery driver, Neville, explained everything to me thoroughly and was very helpful and pleasant. The two staff members I dealt with are a credit to your company.
15 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Peter,
Thank you for your wonderful review. We're so pleased Hayley and Neville were able to provide you with a smooth and efficient service. Your kind words mean a lot, and we'll make sure they receive your feedback.
Kind regards,
Will
Customer Experience
Pleased with the service
Neville dropped of the vehicle this afternoon, called me earlier to let me know what time to expect him, arrived on time and get me a full show around the vehicle, very friendly and welcomed any questions.
16 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Mohamed,
Thank you for your kind feedback. We're delighted to hear Neville kept you informed, arrived on time, and made sure you were comfortable with your new vehicle. We'll be sure to pass on your lovely comments to him.
Kind regards,
Will
Customer Experience
Proximo is one of the best car hire…
Proximo is one of the best car hire company i have always used them. Robert mac came too deliver my vehicle today he was very friendly and answered all my questions that needed answering.
Thank you once again
16 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Shazia,
Thank you for your kind words and continued support! We're pleased to hear Robert provided such friendly and helpful service. We'll be sure to share your feedback with him.
Kind regards,
Will
Customer Experience
CAR HIRE
I received excellent service from Proximo when I needed a replacement WAV vehicle. There were extremely helpful and found a vehicle usuable for me within a couple of days. The WAV vehicle was delivered by a guy called Phil who made sure everything was in order for me to still be able to get out and about even though I am in a wheelchair. I would most definitely recommend Proximo to any one that needs a car hire out of the ordinary.
16 juli 2025
Omdöme utan inbjudan
Svar från Proximo Group
Hi Rachel,
Thank you for your fantastic review and recommendation! We're delighted we could provide a suitable WAV so quickly, and that Phil made sure everything was ready for you.
Kind regards,
Will
Customer Experience
daniel molinas was very helpful and…
daniel molinas was very helpful and polite
16 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Kendall,
Thank you for your 5-star review! We're delighted to hear Daniel Molinas was so helpful and polite. We'll be sure to pass on your kind feedback.
Kind regards,
Will
Customer Experience
Assad was helpful and patient
Assad was helpful and patient. I would highly recommend his service.
16 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Jan,
Thank you for your fantastic feedback! We're pleased to hear Assad was helpful and patient throughout your experience. We really appreciate your recommendation and will make sure your comments are shared with him.
Kind regards,
Will
Customer Experience
Dawn Joyner is awesome
Dawn met us today, handing over the hire car providing us with great and friendly service, very professional making sure we were well informed and happy, an absolutely wonderful person.
16 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi David,
Thank you for your wonderful 5-star review! We're delighted to hear Dawn provided such friendly and professional service, ensuring you felt informed and well looked after. We'll be sure to pass on your kind words.
Kind regards,
Will
Customer Experience
Excellent service
Excellent service, second time they have helped bring out a wheelchair accessible car, if motability were as helpful, all would be great, once transferred to proximo everything is great, straight away a text, car arranged, and Des brought it to us, explained all about the car, and what to do once mine was fixed. Great service, thank you.
14 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Lorna,
Thank you for your kind words and for choosing us again! We're so pleased Des was able to make everything straightforward and provide the support you needed. He'll be very happy to hear this.
Kind regards,
Will
Customer Experience
Excellent service from Proximo
The driver collecting our hire vehicle was Daniel Molinas.
He arrived in a timely manner and was friendly and professional throughout.
He showed his ID and explained exactly what he was going do, to complete an inspection of the vehicle and how long it would take.
He conducted a thorough examination of the vehicle and returned back to advise there were no issues and everything was satisfactory….exemplary service.
The vehicle itself was delivered on time and the interior and exterior was very clean and tidy. Tons of room and plenty of space…we could easily have transported 2 wheelchairs.
Great service all round from Proximo and they will remain our first choice for a WAV hire vehicle. I highly recommend them.
15 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Good morning,
Thank you for your wonderful review! We're delighted to hear Daniel provided such professional and thorough service, and that the vehicle met your needs. We really appreciate your recommendation.
Kind regards,
Will
Customer Experience
I found Assad to be very professional…
I found Assad to be very professional and patient with explaining how everything on the vehicle works.this is my first time I’m am using proximo and I must admit I found the service to be stress free. I’m very impressed with the whole experience.
15 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi David,
Thank you for your wonderful 5-star review! We're delighted to hear Assad provided such professional and patient service, taking the time to explain everything clearly.
It's great to know your first experience with Proximo was stress-free and exceeded your expectations. We'll be sure to pass on your kind feedback to Assad.
Kind regards,
Will
Customer Experience
Neville excellent service
Neville was very professional. He rang in advance and the overall service was excellent
15 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Fiona,
Thank you for your 5-star review! We're delighted to hear Neville provided such professional service and kept you informed with a call ahead of his arrival. We'll be sure to pass on your kind feedback.
Kind regards,
Will
Customer Experience
Friendly and professional
All the people I dealt with were friendly and very professional especially Dawn who collected the car as she gave me good advice
and very friendly
15 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Bernard,
Thank you for your 5-star review. We're delighted to hear our team provided friendly, professional service, and we'll be sure to pass your kind words on to Dawn.
Kind regards,
Will
Customer Experience
Colin was friendly and professional
Colin was friendly and professional. He certainly made the experience very easy and trouble free. He is a credit as a face of the company.
14 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Andy,
Thank you for your wonderful review. We're pleased Colin made your experience easy and stress-free. We'll be sure to share your feedback with him.
Kind regards,
Will
Customer Experience
Eleanor was amazing
Eleanor was amazing, went through everything with me and really made the process as easy as possible.
14 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Kerry,
Thank you for your 5-star review. We're delighted to hear Eleanor made the process easy for you. We'll be sure to pass on your kind comments.
Kind regards,
Will
Customer Experience
Excellent customer service
I would like to thank Colin for the delivery of my replacement car.
I was really impressed by his kindness, knowledge and professionalism.
He came on time and took time to answer any questions I had.
I'm really grateful and thank you for the excellent service.
13 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Morning,
Thank you for your 5-star review. We're so pleased Colin provided such kind, professional and knowledgeable service. We'll make sure your lovely feedback is shared with him.
Kind regards,
Will
Customer Experience
Proximo communicated well
Proximo communicated well. Hire car was in great condition and Chris Conroy who dropped it off was pleasant and explained features and wheelchair adaptations well. Neville collected the hire car. He phoned me beforehand and was polite and friendly
14 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Sian,
Thank you for your wonderful review! We're pleased to hear you were happy with the communication, the condition of your hire vehicle, and the service provided by Chris and Neville. We'll be sure to pass your kind words on to them both.
Kind regards,
Will
Customer Experience
Vehicle delivered by Neville he was…
Vehicle delivered by Neville he was helpfull and polite.
14 juli 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi William,
Thank you for your 5-star review! It's great to hear Neville provided such helpful and polite service. We'll make sure your kind comments are shared with him. We really appreciate your feedback.
Kind regards,
Will
Customer Experience
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