Have used Proximo a couple of times for a temporary vehicle and always been very professional with great communication. They have always provided everything we needed and delivered and collected in a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gentleman called Assad came around to re adjust the straps on the hoist of my replacement courtesy vehicle.He arrived nice and early and sorted the issue promptly and professionally. Thank you for ev... Se mer
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Dawn collected a hire car that I was using whilst mine was being fixed. She was,excellent and very courteous when explaining the process and gave tips on how to obtain a car that I would be happy wit... Se mer
Företaget har svarat
Proximo have been very quick and efficient. Still had all my details from before just needed tobe updated. Managed to have car delivered Monday morning from the lovely Dawn who went through everythin... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Proximo
Skrivet av företaget
- We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Kontaktuppgifter
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Storbritannien
- 0808 143 3810
- customerexperience@proximo.co.uk
- www.proximo.co.uk
4,9
Utmärkt
5 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy to talk to and arrange…
Very easy to talk to and arrange details with. Neville was kind enough and professional enough to give a call saying when they would be picking their car up. Very friendly and polite and on time
13 augusti 2026
Omdöme utan inbjudan
Dawn was absolutely fantastic during…
Dawn was absolutely fantastic during drop off and hand over of the vehicle. Dawn was 5 star all the way through. She was knowledgeable of the vehicle, she was very kind too. Lovely lady
13 augusti 2026
Omdöme utan inbjudan
Paul was vey kind and polite
Paul was very kind and polite. He explained everything I needed to know, answered any of my questions and gave me a very detailed demonstration of the car and ramp. Thank you Paul
13 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Kim,
Thank you for your lovely feedback! We’re delighted to hear that Paul was so helpful and thorough, and we’ll be sure to pass on your kind comments to him.
Kind regards,
Will
Customer Experience
Great team at Proximo
Great team at Proximo. They couldn't have been more helpful in providing a temp wav vehicle while ours was in the garage. No questions or nonsense got on with it quickly . Such a refreshing change great job
13 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Paul,
Thanks for your brilliant feedback. It’s great to hear the team made arranging the temporary WAV vehicle quick and straightforward. We’re so pleased we could make things easier for you.
Kind regards,
Will
Customer Experience
Great company staff are excellent…
Great company staff are excellent provide great customer service to its clients. Big shout to Martin and Simon.
13 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Steve,
Thank you for the great review! We’re pleased to hear that Martin and Simon provided excellent customer service. We really appreciate the shout-out!
Kind regards,
Will
Customer Experience
I recently had a hire car from Proximo…
I recently had a hire car from Proximo and was extremely impressed with the service I received, particularly during the collection process.
Paul, who collected the vehicle, was exceptionally helpful and professional. He clearly explained the entire process, answered any questions I had, and made the handover straightforward and hassle-free.
Overall, I had a very positive experience with Proximo, and Paul’s friendly and professional approach made the service even better. Thank you
13 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Good morning,
Thank you for your fantastic feedback. We’re delighted to hear that Paul made the collection process smooth and hassle-free. We’ll be sure to pass on your kind words.
Kind regards,
Will
Customer Experience
Amazingly helpful staff
Fab service form the office team to make sure the car supplied would meet my disabled needs. When the arrived Colin was friendly and explaind all the features and made sure I was happy with all the adaptions and the overall condition of the car.
11 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Natalie,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that our office team and Colin were able to make sure everything was just right for your needs. It’s great to know you felt comfortable and well looked after. They'll really appreciate your kind feedback!
Kind regards,
Will
Customer Experience
Gentleman called Assad came around to…
Gentleman called Assad came around to re adjust the straps on the hoist of my replacement courtesy vehicle.He arrived nice and early and sorted the issue promptly and professionally. Thank you for everything. Great service.
11 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Malcolm,
Thank you for your wonderful 5-star review! We’re delighted to hear that Assad provided such prompt and professional service. We’ll be sure to pass on your kind thanks to him.
Kind regards,
Will
Customer Experience
Very proximate timing and very kind and…
Very proximate timing and very kind and helpful service, I am very happy with my experience, Assad was very helpful
11 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Carolyn,
Thank you for your lovely feedback! We’re delighted to hear you were happy with the service and that Assad was so kind and helpful. We’ll be sure to pass on your kind words to him.
Kind regards,
Will
Customer Experience
Dawn was pleasant
Dawn was pleasant.
And explained everything
Absolutely perfect service
10 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Mark,
Thank you for your kind words! We’re so pleased to hear that Dawn provided excellent service and explained everything clearly. We’ll be sure to pass on your lovely feedback.
Kind regards,
Will
Customer Experience
Dawn collected a hire car that I was…
Dawn collected a hire car that I was using whilst mine was being fixed. She was,excellent and very courteous when explaining the process and gave tips on how to obtain a car that I would be happy with, should I need to use them again
10 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Steph,
Thank you for your lovely review! We’re pleased to read that Dawn was so helpful and courteous throughout the collection. She'll be delighted to hear this.
Kind regards,
Will
Customer Experience
Proximo have been very quick and…
Proximo have been very quick and efficient. Still had all my details from before just needed tobe updated. Managed to have car delivered Monday morning from the lovely Dawn who went through everything with me at ease and efficiently. Nothing was to much trouble, very friendly and down to earth. I would recommend Dawn todo all deliveries. I am very pleased with the vehicle that the company have matched for me whilst my own WAV is in for repair. Thank you
10 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Beth,
Thank you for your fantastic feedback! We’re delighted to hear that Dawn made the delivery so easy and straightforward. We’ll be sure to pass on your kind words to her.
Kind regards,
Will
Customer Experience
Great service from Neville
Great service from Neville, called before car collection, all went very smooth. Great job, thank you
4 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Maria,
Thank you for your kind review! We’re delighted to hear everything went smoothly and that Neville provided a great service. We'll be sure to let him know.
Kind regards,
Will
Customer Experience
Assad was really great at explaining…
Assad was really great at explaining how to use the vehicle. He was very clear and it was great dealing with your company as this is the first time
8 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Viveanne,
Thank you for your lovely feedback! We’re pleased to hear that Assad was clear and helpful when explaining the vehicle. We’re glad your first experience with Proximo was a great one.
Kind regards,
Will
Customer Experience
Have used Proximo a couple of times for…
Have used Proximo a couple of times for a temporary vehicle and always been very professional with great communication. They have always provided everything we needed and delivered and collected in a timely manner. Colin called to tell me he was on his way to collect our vehicle and arrived quickly and everything was completed quickly and efficiently. Highly recommend! *****
7 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Marnie,
Thank you for your continued support and for your kind words. We’re delighted to hear that Colin and the team provided another smooth and efficient service. We really appreciate the recommendation!
Kind regards,
Will
Customer Experience
Excellent experience
Excellent experience
Dawn is a lovely lady, competent, knowledgeable was a joy to meet.
7 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Helen,
Thank you for your lovely feedback. We're so pleased to hear Dawn made such a positive impression with her knowledge and professionalism. We'll make sure she receives your kind comments.
Kind regards,
Will
Customer Experience
Excellent hand back to proximo..Des and…
Excellent hand back to proximo..Des and Phil from the Glasgow office were brilliant. Extremely friendly. Thank you!
7 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Charlotte,
Thank you for your wonderful review. We're delighted to hear Des and Phil provided such a friendly and positive handback experience. We'll be sure to pass on your kind words to the Glasgow team.
Kind regards,
Will
Customer Experience
Collection of hire car
Colin M collected the hire car today. He was polite, friendly and very efficient. He waited patiently for me to return as I was running a few minutes late.
6 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Mark,
Thank you for your kind review. We're delighted Colin provided such friendly and efficient service, and we're glad he was able to accommodate the slight delay. We'll be sure to pass on your feedback.
Kind regards,
Will
Customer Experience
Rory delivered our rental WAV this…
Rory delivered our rental WAV this morning - ringing ahead to let me know he was on his way.
I got a full demo on how to load and unload a wheelchair.
Thanks Rory, you’re a good teacher.
6 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Rosie,
Thank you for your lovely review! We're delighted to hear Rory kept you updated and took the time to demonstrate how to use your WAV. We'll be sure to pass on your kind words to him.
Kind regards,
Will
Customer Experience
Rod and Assad delivered the vehicle in…
Rod and Assad delivered the vehicle in good order with respect for our property. They showed us how to use the winch system with professionalism and safety at the heart of the system.
6 augusti 2026
Omdöme utan inbjudan
Svar från Proximo Group
Hi Nosa,
Thank you for your wonderful review! We're delighted to hear that Rod and Assad delivered your vehicle with professionalism and respect for your property. It's great to know they took the time to demonstrate the winch system safely and clearly. We'll be sure to pass on your kind feedback to them.
Kind regards,
Will
Customer Experience
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