I found the patience shown by Chris and the team was greatly appreciated. When the time came to chase a deal. The professionalism shown, communication and a deal set up with chosen accessories includ... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The team member who assisted us was great. No high pressure , just gave the info and advice we needed and was patient and professional to wait until we were able to give a decision to purchase. Was hi... Se mer
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Quick to organise a quote and on confirmation the selected vehicle was already sold. The follow up vehicle selected was put on hold and subsequently delivered. In transit do an ordinary job with the... Se mer
Sales person was excellent, mix ups with accounts ie requesting papers more than once,hold up with delivery, vehicle was 20ltrs short of a full tank, external part of vehicle was filthy however priva... Se mer
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Företagsinformation
Skrivet av företaget
Since 1999, Australia's leading automotive broker. 4.8* on Trustpilot for verified purchasers (excludes competitors and buyers who change their mind and cancel after signing the contract). Price-match guarantee.
Price-Match Guarantee
Never pay too much
We are confident that through our buying power and dealer connections, we can obtain a cheaper price than you can yourself.
If by the remote chance, after ordering to happen across a better deal (same car, delivery conditions etc), then let us know and we'll happily match that price.
Kontaktuppgifter
Chatswood, Australien
- 1300 303 181
- www.privatefleet.com.au
4,3
Utmärkt
574 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 36 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything went to plan
Everything went to plan, staff kept in touch and were good to deal with.
8 augusti 2025
Svar från Privatefleet
Thank you for your feedback. We’re pleased to hear everything went smoothly and that our team stayed in touch throughout the process. We appreciate you choosing Private Fleet.
I never felt like a customer to either…
I never felt like a customer to either Private Fleet or dealership
15 augusti 2025
Svar från Privatefleet
Thank you for your feedback. We’re sorry to hear that you didn’t feel supported in the way you should have during your experience. This is not what we aim for, and your comments are important in helping us improve how we engage with our clients.
Excellent service with dedicated…
Excellent service with dedicated contact staff to insure everything goes smoothly. Sandra Ross was especially helpful , keeping in touch with updates. Great service highly recommended
15 augusti 2025
Svar från Privatefleet
Thank you for your review. We’re pleased to hear the process ran smoothly and that Sandra provided helpful, consistent support throughout. We appreciate the recommendation and your trust in Private Fleet.
Will use them again
Prompt and responsive service, helpful information, and easy-to-deal-with staff.
12 augusti 2025
Svar från Privatefleet
Thank you for your review. We’re pleased to hear you found our service responsive and the process easy to deal with. We appreciate you choosing Private Fleet.
Svar från Privatefleet
Thank you for your feedback. We’re pleased to hear Harrison made your experience a positive one. We appreciate you choosing Private Fleet.
They took all the effort out of buying…
They took all the effort out of buying a new motor vehicle. The only thing to be aware of is their trade in policy, have them explain it in detail to you.
30 juli 2025
Svar från Privatefleet
Thank you for your review. We’re pleased to hear we could take the effort out of buying your new vehicle. We also appreciate your comment regarding trade-ins, as clarity and transparency are important to us and your feedback helps ensure this is clearly explained to future clients.
Late Review
I must say my review is really late because I picked up my car in February this year 2025. Ray was exceptional from the moment I spoke with him till the final last days. He ended up getting me the price I wanted, I did receive an amazing offer from a dealer however I was wondering if Ray would be able to get the deal with his dealer and he worked tirelessly with his dealer to get me exactly what I wanted. The reason for being late with my review was that I wanted to ponder on the whole experience as well as enjoy my car and see how everything would work out and I am very grateful and pleased to say all is well. I have recommended Privatefleet with all my friends and family I wouldn't do it any other way from now on. Thank you so very much to the team at Private Fleet, Ray and Faith thank you. Also a shout out to Monique at the dealership. Cannot recommend Private Fleet enough!
10 februari 2025
Omdöme utan inbjudan
Svar från Privatefleet
Thank you for taking the time to share such thoughtful feedback. We’re delighted to hear Ray provided exceptional support and worked tirelessly to achieve the outcome you were after, and we’ll be sure to pass on your thanks to Ray and Faith. It’s wonderful to know you’re enjoying your car and that the experience has stood the test of time. We truly appreciate the recommendations and your trust in Private Fleet.
Communication I was kept informed and…
Communication I was kept informed and promises given where kept
28 juli 2025
Svar från Privatefleet
Thank you for your feedback. We’re pleased to hear you were kept well informed and that commitments were honoured throughout the process. We appreciate you choosing Private Fleet.
The ease of the whole deal was exceptional
21 juli 2025
Svar från Privatefleet
Thank you for your review. We’re pleased to hear the process was exceptionally smooth and appreciate you choosing Private Fleet.
A very professional experience
The openness of staff in all facets of communications regarding the purchase of my new vehicle.
25 juni 2025
Svar från Privatefleet
We appreciate you sharing your experience. It’s great to hear our team communicated openly and clearly throughout your vehicle purchase, and we value your trust in Private Fleet.
A great experience purchasing my new…
A great experience purchasing my new Audi Q4 45
e-tron. Good price on the new car, good price on my trade in too, very happy. The only 2 problems I encountered were the delays with transport of the vehicle, and the trade in process was not well organised.
14 juli 2025
Svar från Privatefleet
It’s great to hear you’re very happy with the pricing on your new Audi Q4 e-tron and your trade-in. We also appreciate you raising the delays with transport and the organisation of the trade-in process, this feedback is valuable and helps us continue to improve the overall experience.
too many mistakes from admin staff
too many mistakes from admin staff, lost confidence. Perhaps I am not unlucky this time. Came back due to good previous experience
23 juli 2025
Svar från Privatefleet
We’re sorry to hear this experience caused you to lose confidence, particularly after returning to us based on a positive previous experience. This is understandably frustrating and not the standard we aim to deliver. Your feedback is important to us and will be reviewed so we can address where things went wrong and improve going forward.
Svar från Privatefleet
We’re pleased to hear you received strong service and follow-up throughout the process, and we appreciate you choosing Private Fleet.
Delivery went well except the Trivett…
Delivery went well except the Trivett driver spent little time explaining items. You have failed to answer my email dated 10/8/25.
21 juli 2025
Speedy and efficient service enableus…
Speedy and efficient service enabled us to make a decision on the purchase of a new vehicle.
Follow up service was first class , ensuring that the transaction and car delivery went smoothly.
13 juli 2025
Svar från Privatefleet
It’s great to hear our efficient approach helped you make your decision with confidence and that the follow-up through to delivery was handled smoothly. We appreciate you choosing Private Fleet.
Fantastic
Outstanding service, professional, quick, regular communications and updates , and helpful every stage of the way. Monique Yukich was really helpful and assisted me getting my new car in a professional and friendly manner. Highly recommended
10 augusti 2025
Omdöme utan inbjudan
Quick to organise a quote and on…
Quick to organise a quote and on confirmation the selected vehicle was already sold. The follow up vehicle selected was put on hold and subsequently delivered. In transit do an ordinary job with the vehicle still dirty and scuff marks on the inside drivers door not attended to. Follow up wit Private Fleet re additional charges still not answered.
13 juli 2025
Svar från Privatefleet
Thank you for your feedback. We’re pleased to hear the process was easy and appreciate you choosing Private Fleet.
Svar från Privatefleet
Thank you for your review. We’re glad to hear the service was quick and efficient. We appreciate you choosing Private Fleet.
Good people to work with
Private fleet were very very good to deal with. They always kept in touch via phone, providing information and answering my questions. They negotiated well with car providers to get me the best price.
9 juli 2025
Svar från Privatefleet
Thank you for your review. We’re pleased to hear our team kept you well informed throughout the process and secured a strong outcome for you. We appreciate you choosing Private Fleet.
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