Between admin and staffs should be in a line. Booking time and the staff was confusing our schedule. But anyhow, everything was very good. The consultant is very good and the people who put on the pan... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First of all, your consultant Andrew was most knowledgeable and helpful in assessing our technical requirements. you. your technicians were fast, efficient and friendly thank you for a splendid res... Se mer
Företaget har svarat
Dan was great and informative. He was able to explain the cost in layman's terms. The trade boys for installation were very polite and worked very hard to get the job completed efficiently. The office... Se mer
Företaget har svarat
Boys were good. Got there an hour earlier that I was told which was fine I had just planned to go do something before they came. They looked like they were finishing up I asked about solar hot water t... Se mer
Företaget har svarat
Företagsinformation
- Solenergiföretag
- också i
- Elingenjör
- Energiutrustning och -lösningar
- Leverantör av förnybar energi
- Leverantör av solenergiutrustning
- Solcellsanläggning
Skrivet av företaget
We are a 16-year-old, independent, family-owned, CEC Retailer solar business covering the East Coast of Australia. All of our Installation Teams are employees of PowerSmart Solutions. Our Installations come standard with a 30-year workmanship warranty. With sales and service outlets in Wollongong, Sydney, Newcastle, Yatala, Rockhampton, Mackay, and Townsville, local service is very close at hand. Service and backup are what we specialize in. We strive for customer satisfaction with every customer we see.
Skrivet av företaget
Kontaktuppgifter
44 Transport Street, 4207, Yatala, Australien
- 1300800963
- errolc@powersmartsolutions.com.au
- www.powersmartsolutions.com.au
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Salesman Matthew Rourke
Salesman Matthew Rourke
And installer Josh were professional and a delight to deal with
28 oktober 2025
Svar från PowerSmart Solutions
Hi Judith,
Thank you so much for your lovely feedback! We're delighted to hear that Matthew and Josh made the process such a positive experience. We'll be sure to share your kind words with them — they’ll really appreciate it.
Excellent service and product.
5 november 2025
Svar från PowerSmart Solutions
Hi Brad,
We really appreciate your feedback — great to hear you’re pleased with our service and product.
Make contact when I needed to and although I was probably a bit of a pest, he never let on
What I liked most was being able to talk to someone - Harvey - who clearly knew his topic. Explained everything in a clear and logical way. I was most impressed and very appreciative.
29 oktober 2025
Svar från PowerSmart Solutions
Hi John,
Thank you so much for your lovely feedback! We're delighted to hear that Harvey was able to assist you so thoroughly and communicate everything clearly. We believe there’s no such thing as being a pest when it comes to making sure our customers feel confident and informed. Your appreciation means a lot to us, and we’ll be sure to pass your kind words on to Harvey.
The person who installed the battery…
The person who installed the battery was very professional.I was informed all the time of what he was doing
28 oktober 2025
Svar från PowerSmart Solutions
Hi Lindsay,
Thank you so much for your kind feedback! We're delighted to hear that our installer provided a professional service and kept you well-informed throughout the process. Clear communication and quality workmanship are very important to us. We really appreciate you taking the time to share your experience.
Would not recommend
Installation team showed up 5 hours late, no contact was initiated by company, I had to chase them up. They had to come back at least once because the install was apalling. We initially asked for a larger system and were told we didnt need it. The system is not large enough and doesn't work as advised and now our second existing inverter is t getting the same power it used to, costing us money.
3 november 2025
Svar från PowerSmart Solutions
Hi Mark,
We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused. This is not the level of service we aim to deliver. We understand how frustrating it must have been dealing with delays and performance issues.
We’d really like the opportunity to make things right and review the installation and system sizing with you. Please contact us directly at 1300800963 so our service manager can investigate this in detail and work toward a resolution.
Thank you for bringing this to our attention — your feedback helps us improve both our communication and installation standards.
Professional solar battery solution to cheaper electricity.
From the friendly introduction to Solar batteries to the final installation, Powersmart solutions kept us informed every step of the way. So far we are very pleased the way the Solar Battery is performing and like to thank Powersmart solutions for their professional solution to our solution of cheaper electricity at no upfront cost.
29 oktober 2025
Svar från PowerSmart Solutions
Hi Julian,
Thank you for your kind words! We’re delighted to hear that our team kept you informed throughout the process and that your solar battery is performing well. It’s wonderful to know you’re enjoying a cost-effective solution with no upfront cost. We really appreciate your feedback!
Arrived on time
Arrived on time. Very friendly chaps that just got in and got the job done took all boxes etc away with them and left place spotless. Organised the app on my phone and had the battery synce. Very happy with size of battery thinner than I was expecting. By my app my power has gone from $4 a day to $1.80 so far battery is 100% by lunch time.
3 november 2025
Svar från PowerSmart Solutions
Hi Barbara,
Thank you for your fantastic feedback! We’re thrilled to hear our team was friendly, efficient, and left everything spotless. It’s great to know the battery is performing well and helping reduce your power costs — that’s exactly what we aim for. Enjoy your new system!
Sign up to power up
The initial meeting and sign up process was simple. There was very little follow-up between the signed contract and workers arriving to install. We had to check if they were actually coming on the assigned date. There was a little confusion about system capabilities during grid outages on the morning of installation - once these were sorted the process was seamless. The software to track battery charge and usage is simple and easy to understand.
28 oktober 2025
Svar från PowerSmart Solutions
Hi Liz,
Thank you for taking the time to share your detailed feedback. We’re glad to hear that the installation went smoothly overall and that you’re finding the monitoring software easy to use.
We also appreciate your comments about communication and the clarification on system capabilities — this helps us improve our process and ensure clearer updates for future customers.
If you have any further questions or need assistance with your system, please don’t hesitate to reach out to us directly at 1300800963
Svar från PowerSmart Solutions
Hi Joseph,
Thank you for your great feedback! We’re glad to hear you found the process straightforward and that our team delivered a quick installation at the right price. It’s wonderful to know communication was smooth throughout.
Svar från PowerSmart Solutions
Hi Anthony,
Thank you for your kind words! We’re happy to hear our team was on time and efficient — that’s exactly what we strive for.
They got on with the job and were efficient
29 oktober 2025
Svar från PowerSmart Solutions
Hi Eva,
Thank you for your feedback! We’re glad to hear our team got the job done efficiently. We really appreciate you taking the time to share your experience.
very professional installers,easy to talk to…
very professional installers,easy to talk to,battery is working well,so far i get enough power out of my total 9.3 kw battery to keep my household running without using the grid,i expect i wil have to use the grid if we go 3 days without sun.
29 oktober 2025
Svar från PowerSmart Solutions
Hi Franciscus,
Thank you for sharing your experience! We’re so pleased to hear that your installation went smoothly and that your battery system is performing well. It’s great to know you’re getting enough power to keep your household running mostly off-grid — that’s exactly the result we aim for.
Newcastle no#1 solor installation
Greatly helpfull highly recomend powersmart solutions quick installation considering the heat contractors done a good job.
28 oktober 2025
Svar från PowerSmart Solutions
Hi Scott,
Thank you so much for your wonderful feedback and recommendation! We’re glad to hear you found our team helpful and efficient — especially in those hot conditions. We’ll be sure to pass your kind words on to our installers.
Svar från PowerSmart Solutions
Hi Helen,
Thank you for your great feedback! We’re delighted to hear the installation was smooth and that your system looks and performs well. Enjoy the benefits of your new setup!
They did everything on time and what…
They did everything on time and what they said they would do
21 oktober 2025
Svar från PowerSmart Solutions
Hi Tony,
Thank you for your positive feedback! We’re so glad to hear that everything went smoothly and that our team delivered as promised. We really appreciate you taking the time to share your experience.
Svar från PowerSmart Solutions
Hi Victoria,
Thank you so much for your kind words! We’re thrilled to hear you were happy with our communication and the technology we use. Your feedback means a lot to our team.
From first meeting with Jay
From first meeting with Jay , up to installation. Everything went smoothly. Tricky job so didn’t get finished first day but came back a few days later and did a great job. Looks good.
Looking forward to seeing the savings.
22 oktober 2025
Svar från PowerSmart Solutions
Hi Mike,
Thanks so much for your kind feedback! We’re really glad to hear everything went smoothly from start to finish, even with the tricky installation. It’s great to know you’re happy with the final result — we’re sure you’ll start seeing those savings soon. Appreciate you choosing us!
Everyone I dealt with was very…
Everyone I dealt with was very professional and polite.
21 oktober 2025
Svar från PowerSmart Solutions
Hi Virginia,
Thank you so much for your kind words! We’re delighted to hear that you found our team professional and polite throughout your experience. It was a pleasure working with you, and we truly appreciate you choosing PowerSmart!
Unfortunately the installation team…
Unfortunately the installation team couldn’t place the additional solar panels in the planned location and the alternative site has some limitations.
14 oktober 2025
Svar från PowerSmart Solutions
Hi Keith,
Thank you for your feedback and for letting us know about the installation experience. I’m sorry to hear the panels couldn’t be placed in the originally planned location — I understand that must have been disappointing.
Our installation team always aims to find the safest and most effective placement possible, but I appreciate that the alternative site may not be ideal.
Review
Arrived on time, delivered as per contract, no hidden surprises.
Only had the battery for 8 days do too early to gauge the savings it will generate.
13 oktober 2025
Svar från PowerSmart Solutions
Hi Andrew,
Thank you for your feedback — we really appreciate you taking the time to share your experience. It’s great to hear that everything went smoothly, with the delivery and installation completed as promised and with no surprises.
We’re glad to know your system is up and running, and we look forward to hearing how it performs for you over time once you’ve had a chance to see the savings.
Thanks again for choosing PowerSmart!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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