They don't have proper customer support only they do AI chat which take 24hr to get a reply, also some delivers are packing too many people in one car which is so uncomfortable
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great app that connects people and helps save lot of single trips... Great chats and great experiences while making extra bucks 😃
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I booked a ride for my family (3 people) from Sun Retreats Sherkston Shores to Toronto. Eng went completely above and beyond for us! When our checkout time unexpectedly changed to 11:00 AM, he gene... Se mer
Företaget har svarat
L'appli Poparide est super efficace pour communiquer rapidement entre conducteur et passagers.En tant que conductrice, je contrôle précisément tous les détails des heures, points de rencontre, nombre... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Poparide is a carpooling platform used by over one million members to share rides between cities across Canada. Whether you’re commuting for work, heading to school, or planning a weekend getaway, Poparide helps you travel affordably and reliably. We verify every driver’s licence, display ratings and reviews for both drivers and passengers, and use a secure online booking system with upfront pricing—so you always know what to expect. Our friendly support team is available 7 days a week to help whenever you need it. Download the app on iOS or Android, or book directly from the Web. With Poparide, you can feel confident every step of the way.
Kontaktuppgifter
Kanada
- www.poparide.com
4,4
Utmärkt
457 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Popuride deserves a full 5‑star rating…
Popuride deserves a full 5‑star rating for outstanding service. Jobi drove me from Montréal to Saint John, New Brunswick on 29.08.2026 with exceptional professionalism. The ride was safe, smooth, and very comfortable. I truly appreciated the reliability and quality of the entire experience.
Jean Pierre
29 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
Thanks for sharing your experience and for the 5-star review! We love bringing people together and making travel easy and affordable ✨
My family and I had a pleasant trip…
My family and I had a pleasant trip with our driver Mamadou. He was very polite and respectable. Our whole trip was very Zen. I 100% recommend traveling with Mamadou!
22 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
This sounds amazing! 🤩 Thank you for sharing your experience. We enjoy bringing people together and making travel easy and affordable.
Svar från Poparide
Thanks for your review! 💚 We’re thrilled to hear that Poparide was helpful to you!
Svar från Poparide
Thanks for your great rating! Happy travels 🚗!
Safe and secure
Poparide is a great service offered at a very reasonable price. It allows you to travel in a very comfortable way and feel safe throughout the journey. The payment method is secure and reliable. Additionally, multiple options are available to choose from, catering to different preferences.
20 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
Thanks for sharing your experience and for the 5-star review! We love bringing people together and making travel easy and affordable 💬.
Svar från Poparide
Thanks for the fantastic rating! Wishing you happy travels! 🌟
Worst app ever - poor customer service
The worst app ever. They just block user without even asking for proper question
2 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
Thanks for sharing your feedback, MJ.
We follow a review process when concerns arise with an account. Depending on the circumstances, this may include a warning, suspension, or pledge before an account is ultimately blocked. This approach allows us to address concerns along the way while helping keep our community safe and uphold our Terms of Service: https://www.poparide.com/en-us/terms.
While we can’t share the details of individual account decisions publicly, each situation is reviewed based on the circumstances involved.
We appreciate the feedback and will continue looking for ways to make our processes clearer for our community.
Belle expérience avec Poparide qui met…
Belle expérience avec Poparide qui met en relation toute une communauté de voyageur.
22 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
Ravis de savoir que vous avez aimé votre voyage avec Poparide! Merci de faire partie de notre communauté 💚.
I love the app
I love the app. Easy to navigate and user friendly
20 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
Thanks for the kind words and for being an active part of our community! 🤩 Safe travels from the team!
Great app for rideshare
Great app to find a rideshare or find a rider when driving. No issues, review system looks great. There is no easy way to see the ride detail i am providing, once someone has requesteda ride. Not sure if i am missing something.
20 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
Thank you for sharing your feedback! We’re glad to hear you’re enjoying Poparide and finding the rideshare and review features useful. 😊
We’re sorry to hear you’re having trouble reviewing your trip details after receiving a booking request. If you need help finding specific trip information, feel free to reach out to us at support@poparide.com, and our team will be happy to help!
I have enjoyed the service on this app
I have enjoyed the service on this app. It's the first time for me to use it and I can't wait to use it again.
19 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
Thank you so much for sharing that your first experience with Poparide was a great one. We can't wait to have you ride with us again! 🚗✨
Svar från Poparide
We aim to make travel more affordable for everyone. Thanks for being part of our community! 😊
All good most of the time
All good most of the time. There can be some difficult drivers. But good, non the less
30 juni 2026
Omdöme utan inbjudan
Svar från Poparide
We’re glad to hear that your experience with Poparide has been good overall. We know that every trip can be a little different, and we appreciate you taking the time to share your experience. If you ever need any assistance, please don’t hesitate to contact us at support@poparide.com. We’re always here to help!
Good as is, potential for improvements and growth
Overall the concept is awesome and of coursebeneficial for people that don’t mind meeting strangers and saving a dollar or two on a trip, because you both just so happen to be going the same way!
However, especially with how uncertain times can be, there is atleast one safety factor, if not several, that seems to have been overlooked.
No where in the app did it confirm that I had car insurance.
Also, no background check was done, to judge whether or not I’m fit to be driving around strangers.
Another factor is, there was no confirmation that I was the correct person picking up the correct passenger, so I very well could have sent my friend in my place to take the trip for whatever reason.
The app was very appealing, and for the most part user friendly, although, as someone from Texas, it definitely doesn’t seem like someone from Texas designed certain details.
I genuinely look forward to seeing the app change and grow as it finds its place in today’s world of commerce and transportation, and I’ve absolutely loved playing a part in its development to date.
11 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
Thank you for taking the time to share such thoughtful feedback as we continue to grow, Stephen.
We’re glad you’ve enjoyed the concept, and we really appreciate you raising concerns around safety, insurance, background checks and identity. Our members' experience helps us build a stronger community based on trust and transparency.
You can learn more about how we keep our community safe in our Help Centre [https://support.poparide.com/en/articles/15936665-how-we-keep-you-safe], and our Terms of Service [https://www.poparide.com/en-us/terms] set out the framework for participating in our community, including what members can expect and the responsibilities they take on when using Poparide.
We’ve also followed up with you directly with more information. We really appreciate your perspective, especially your thoughts as someone from Texas, and your suggestions for making the experience clearer as we continue to grow. Thanks for being part of the journey with us! 🧡
Poparide experience in Texas
It was a successful ride. Enjoyed meeting people. Experience exceeded expectations.
11 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
This sounds amazing! 🤩 And thank you for sharing your experience. We enjoy bringing people together and making travel easy and affordable.
It was a smooth user experience
It was a smooth user experience, setup and payment went just as expected. Good customer support too
17 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
Thank you for the great review! 🧡
We're happy to hear that everything went smoothly, from setup and payment to your experience with our support team. We really appreciate you taking the time to share your feedback!
Would recommend to other people looking…
Would recommend to other people looking to add a passenger! Great experience.
13 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
This sounds amazing! 🤩 Thank you for sharing your experience and also the seats in your car. Travelling can be more fun if you share it with someone!
Its a great platform to move around…
Its a great platform to move around specially in remote areas. It helps everyone to get their destination.
17 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
Thank you for the kind review!💚 We’re glad to hear Poparide is helping make it easier to get around, especially in remote areas. We really appreciate you being part of our community! 🚗✨
A great app that connect rideshare…
A great app that connect rideshare easier. It connects people going to the same place and makes less cars on the road.
16 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
Thanks for sharing your experience and for the 5-star review! 💚 We enjoy bringing people together and making travel easy and affordable.
Don't drive anymore, enjoy instead as a passenger
1. Easy to find a car for your distanation
2. Affordable
3. make it easy to travel
Definitely worth
Thanks to dev team for opportunity enjoying for reasonable price and forget about driving and parking my car !
15 augusti 2026
Omdöme utan inbjudan
Svar från Poparide
Thanks for the kind words and for being an active part of our community! Safe travels from the team! 🤩
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.