I’ve been with these guys for three years now. Phone calls won’t take too long and I can send you links by email to save a lot of time. I’ve never had to make a claim however, I am very impressed w... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am highly satisfied with policywave. The team made the entire process incredibly quick, easy and straightforward. Their customer service is top-notch and truly helpful. Highly recommended..
Företaget har svarat
How refreshing, I had to speak to about 6 different people, and each one spoke proper English, from an English call centre. My calls were answered really quickly, without being put on hold for long, a... Se mer
Företaget har svarat
My renewal notification which is normally sent by PW prior to my renewal wasn’t sent this year due to an administration blip which has now been resolved!! As a result renewal day landed and a 10 m... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Policywave offers a range of affordable Insurance Services with benefits and savings for new and experienced drivers. Contact us now.
Kontaktuppgifter
Terriers House, Amersham Road,, HP13 5AJ, High Wycombe, Storbritannien
- 0333 332 7750
- rob@policywave.co.uk
- www.policywave.co.uk
4,8
Utmärkt
411 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Just an overall great experience from…
Just an overall great experience from start to finish
29 juni 2026
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Great experience staff amazing
Leslie was very helpful and took me though every step easily. Quote for Driving instructor insurance was great and all the information regards my policy was explained in very good detail !
14 juli 2026
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Prompt service through to correct…
Prompt service through to correct person straight away
9 juli 2026
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
So very helpful nothing was to much…
So very helpful nothing was to much trouble. Every part of the process was extremely easy
3 juli 2026
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Good price but chasing me for business looks bad.
Unlike many insurance companies, they found a quote cheaper than last year which was definitely a relief to see. However once the quote had been delivered with several different options on how to proceed, I received at least 10 phone calls from the customer team, all leaving voicemails asking if I could call them about renewal. It felt like it was bordering on harassment. I understand they are chasing business but that level of chasing is completely unnecessary when there are several options already available for payment in the renewal email.
1 juli 2026
Svar från Policywave
Thanks for the feedback, Sorry that you felt we contacted you too much, Great to hear that despite this you have renewed for a following 12 months. Thanks for your continued support!
Great renewal price.
Great renewal price.
Never had any issues with this company, all info there for me to look over.
Customer service easily accessed.
29 juni 2026
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
5* Jaydon Grant’s Service
As an ADI, I highly value clear communication and reliable policies. Having been a happy customer with Policy Wave for two excellent years previously, returning reminded me why their service is unmatched—they truly go out of their way to help you.
I recently faced a major hurdle with my current insurer, who imposed strict and rigid restrictions preventing my husband from driving until he held his license for 5 years. When I explained this dilemma to Jayden Grant, he went above and beyond. Not only did he secure a cheaper quotation that beat my current insurer's price, but he also explained that Policy Wave’s terms are much more flexible, requiring only a 1-year license holding for social, domestic, and pleasure use.
The customer service was outstanding. As a working mum, multitasking is a given, and when my baby started crying mid-call, Jayden was remarkably patient, calm, and understanding, giving me the time I needed to tend to her. I am absolutely delighted to be back with Policy Wave!
7 juli 2026
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Great customer service
Helpful staff reasonable price and very good service strongly recommended
25 juni 2026
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Excellent customer service
Excellent customer service. They got in touch with me nearly three weeks in advance to renew my policy, offering a very fair price.
24 juni 2026
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
They got my information wrong then when…
They got my information wrong then when they finally got my information right they said they couldn't insure me so I had to pay nearly £100.00 to cancel my policy! Unbelievable! Think twice with this company! Avoid at all cost!
22 juni 2026
Svar från Policywave
Thank you for your comments. Following this review, we did reach out to you and we did send a final response to your complaint. As per our letter (and to offer balance on this site) I can confirm that as per our final response, you gave us factually wrong information, which when discovered (and after the policy had started) left us with no choice but to cancel your policy, which was done in line with the Policy terms and conditions. Had we been given the correct information by you in the first place we would have declined to offer any cover.
Matthew was great
26 juni 2026
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Good communication and cheaper than all…
Good communication and cheaper than all the others, I did phone about 20😂
20 juni 2026
Svar från Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.