www.plasticsheets.com Omdömen 3 347

TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A very clear and easy to use website. As an older female replacing summerhouse windows myself I easily ordered the correct sizes for my project. I am very impressed by the quality and accuracy of t... Se mer

Betygsatt 2 av 5 stjärnor

Sadly the same as a lot of people on here. 3 - 5 working days? Try 14 (working days - so over 3 weeks) from ordering to dispatch. But only after emails and calls. It's a shame as I'd given a week's... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Overall a great experience thanks to Hayley in customer service, she went over and beyond to rescue my order many thanks arrived today at 11.30am thanks to your intervention. Would agree with other... Se mer

Betygsatt 5 av 5 stjärnor

Ordered a plastic splash back In spearmint for our kitchen Was so easy to order and Delivery was quick It arrived within a week What amazing service We are so pleased it looks fantastic

Företagsinformation


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 86 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service

Ordered some 2mm acrylic sheet to reglaze a complicated shape clock door.

Quick delivery, sheet was cut to exact dimensions and was of good quality.

24 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a great experience with plastic…

I had a great experience with plastic sheets, i ordered perspex one week and then an MDF order quite large, they were really good on both orders, i had a small incident with the MDF parcel with the courier but plastic sheets resolved that straight away. i would always use them now i have found them going forward.

17 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The service was excellent

The service was excellent. The items I received were the exact measurements I had requested, and were delivered promptly. I definitely recommend Plastic Sheets.

19 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

NO communication and NO order has yet arrived!

I was expecting my order to be livered 2 days ago (express delivery) and when I had not received ANY communication over the 5 days I waited, I phoned and was told it would be chased but my order has not even been dispatched. I phoned again today and still no more news. This has caused detrimental problems with my work and I'm still no closer to understanding where my order is. I need answers and clarity on when this will arrive!!! I've already spent a fortune on different suppliers to make up for the materials you have not sent. This really is unacceptable. It's all down to communication and there has been NONE

25 november 2025
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Fay,

We’re truly sorry to read about your experience. Your order should never have been delayed without clear communication, and we completely understand the frustration and disruption this has caused — especially after you selected express delivery and had to source materials elsewhere.
This is not the level of service we aim to provide, and we apologise that our team did not give you the timely updates you deserved. The order will be dispatched today.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 1 av 5 stjärnor

Terrible customer service

Terrible customer service! I ordered 4 pieces of 5mm perspex, 1 clear and 3 frosted. 10 days later received all 4 pieces in CLEAR. I spent a couple of mornings trying to get through on the phone, my issue could have been sorted with a ten minute call but they do not answer the phone. E-mailed in exasperation and finally got an answer via email. The next order should have been the 3 pieces of frosted to complete the order, I received 2, so after another frustrating week of emails and nearly 6 weeks after the original order, they sent out the complete order 0f 4 pieces but all in frosted, after this out of the 3 incorrect orders I managed to salvage enough pieces to finish the job. Worst company I have dealt with in 40 years in the building trade!

2 oktober 2025
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Peter,

Thank you for your feedback, and we’re truly sorry to hear about the issues you experienced with your order. We completely understand your frustration with receiving incorrect items multiple times, along with the difficulties in reaching us by phone and the delays in resolving your issue.
This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience this has caused. I have made contact with you to discuss how we can resolve this.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 1 av 5 stjärnor

The item arrived damaged and had…

The item arrived damaged and had snapped in two pieces during transit. I was unable to get through to speak to anybody regarding this and had to use the ticket system contact method on their website. I had a message to say someone would get back to me, but they haven’t. Have tried numerous attempts to contact them again, asking for a replacement to be sent, with no reply. Awful customer service.

17 november 2025
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Karen,
Thank you for taking the time to leave your feedback, and we're truly sorry to hear about the issues you've experienced with your order. We completely understand your frustration, and it's clear we failed to meet the high standards we strive for.
The order will be dispatched today on a next-day service.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 5 av 5 stjärnor

Best quality and best customer service.

I would like to express how pleased I am with the customer service I received from Chris. He showed genuine care about my order and handled my issue with honesty, kindness, and professionalism. He was friendly, attentive, and truly made an effort to resolve my problem. His respectful manner and gentleman-like approach made the whole experience very positive, and I appreciate the support he provided.Thank you so much Chris.

9 november 2025
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Taha,

We are truly sorry for the delay and the overall negative experience you had with your order. We understand your frustration, and this is absolutely not the level of service we aim to provide. We sincerely apologise for the missing item. The replacement will be dispatched today.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 5 av 5 stjärnor

⭐️⭐️⭐️⭐️⭐️

I’m so happy with my order! The quality is great and it’s exactly what I needed. The ordering process was super easy, and everything arrived on time and in perfect condition. It really made the whole experience stress-free and enjoyable. I’m very impressed with their service and attention to detail. I would definitely recommend this company to anyone looking for high-quality products they really make the whole process simple and pleasant!

13 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unfortunately no option for zero stars

Unfortunately no option for zero stars. Massive delay in sending item, then posted on trustpilot so they sent the wrong size and colour, and now waiting for over 2 weeks for promised refund, and only way to get a response from ‘Chris’ is by posting on trustpilot which is also wrong. Please give me back my money plasticsheets after over a month of my order not being honoured. If you respond to this review, then confirm when my refund will happen as you don’t when I ask on email. That is all I ask

14 oktober 2025
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Thomas,
First and foremost, we sincerely apologise for the frustration and inconvenience you've experienced with your order. This is certainly not the level of service we strive to provide, and we completely understand your dissatisfaction.
I can confirm the refund was processed on 10 November (14 days ago). Could I please ask you to check the account?


My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

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