www.plasticsheets.com Omdömen 3 347

TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A very clear and easy to use website. As an older female replacing summerhouse windows myself I easily ordered the correct sizes for my project. I am very impressed by the quality and accuracy of t... Se mer

Betygsatt 2 av 5 stjärnor

Sadly the same as a lot of people on here. 3 - 5 working days? Try 14 (working days - so over 3 weeks) from ordering to dispatch. But only after emails and calls. It's a shame as I'd given a week's... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Overall a great experience thanks to Hayley in customer service, she went over and beyond to rescue my order many thanks arrived today at 11.30am thanks to your intervention. Would agree with other... Se mer

Betygsatt 5 av 5 stjärnor

Ordered a plastic splash back In spearmint for our kitchen Was so easy to order and Delivery was quick It arrived within a week What amazing service We are so pleased it looks fantastic

Företagsinformation


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 86 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I didn’t even know you could order…

I didn’t even know you could order something like this online, let alone from this company—what a find! I ordered the plastic mirror (Perspex®) and I’m genuinely amazed by the quality. It’s stronger than glass, clearer (over 92% clarity!), UV-stabilised, lightweight, easy to clean, and simple to cut and fix. It even comes with protective film on both sides, which is so handy.

I bought it for the wall in my walk-in wardrobe, which was originally going to be painted, and I’m so glad I stumbled across this instead. It looks fantastic and was incredibly easy to work with. Absolutely brilliant product and service. Highly recommend!

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I made an order

I made an order, i was quite skeptical at first but it arrived on time, well and neatly packed and the perfect measurement to a T. I will definitely order again from them if i need to, and i have already referred my friend to plastic sheet for her shelves too.

15 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible experience.

Ordered a small piece of polycarbonate roofing. A week past expected delivery date nothing arrived so emailed for info. Few days later reply said it would come soon and they would hurry up the order. Another week passed and nothing arrived so sent another email asking for a refund. Another week passed and no reply nor refund. Given up on them now. Luckily was able to get money back via chargeback process with my bank, which gave an instant refund so I assume plasticsheets.con is on some sort of 'frequent offenders' list. My advice: avoid this sham company and take your money elsewhere.

28 oktober 2025
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Robert,

Your order number is 12000287729
Thank you for taking the time to share your feedback. We are truly sorry for the delay and the overall negative experience you had with your order. We understand your frustration, and this is absolutely not the level of service we aim to provide.
It’s concerning to hear about the lack of communication and the delay in fulfilling your order. While we strive to provide timely delivery and excellent customer service, it’s clear we missed the mark in your case, and we sincerely apologise for the inconvenience this has caused.
We completely understand your decision to go through the chargeback process, and we're sorry that it came to that. We are actively reviewing our procedures to ensure this doesn't happen again and that our future customers don’t face similar issues.


My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 1 av 5 stjärnor

Ordered cut to size White perspex

Ordered cut to size White perspex. Ordered on the 3rd Nov delivered on the 15th. Too long. What we received was a "whitish" perspex with transparency with see through, not white, not fit for purpose intended. Complained, by phone, asked to send by email with photo, no response. Followed up, and Plastic Sheets go totally defensive. Its the customers fault. They are never wrong. If we want white perspex, we should get white perspex, not whitish. DO NOT ORDER FROM THIS COMPANY

19 november 2025
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi,

We understand how frustrating delays and colour discrepancies can be, especially when you need the material for a specific purpose. The “white” acrylic you ordered should meet the expected opacity, and we apologise if the sheet delivered did not match your expectations. I have made contact with you to resolve this.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 1 av 5 stjärnor

Do not buy from here 2 weeks and still…

Do not buy from here 2 weeks and still no order emails not answered steer well clear !! Natasha said last Monday your order is being shipped but they won’t respond to and emails !! Awful customer service I want my money back !! As soon as you give a bad review you hear from
Someone as the others said . Why couldn’t you update sooner !!

1 november 2025
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Louise,

We’re very sorry to hear about the delay with your order and the frustration caused by not receiving timely updates. This is not the level of service we want any of our customers to experience.
I can see how disappointing it must be to wait two weeks without clear communication, and we apologise for the inconvenience. I can confirm the order has been dispatched with DX and will be delivered tomorrow.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 1 av 5 stjärnor

Order placed 17th October

Order placed 17th October. Incorrect sized item delivered and still struggling nearly 4 weeks to get money back.

I will admit that I I had entered the item as 730 length and 460 width (presuming length was height in this instance). With rounded corners at the top. (20mm).

Item has come 460 tall and 730 wide. I could get around this but the corners have been rounded to 200mm..... meaning im missing quite a bit of plastic.

Customer services fobbing me off - taking days to reply. Send me an order confirmation saying 'you ordered this in cm therefore its been done in cm....' - then attaching an order confirmation clearly showing it being ordered in mm.

I just want my money back.

14 november 2025
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi,

Thank you for taking the time to share your feedback. We’re very sorry for the confusion and the disappointment you’ve experienced with your custom order. I will contact you to discuss options.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 4 av 5 stjärnor

Our experience.

We used this service and it wasn't smooth and without a stress. Our order came late, costumer service wasn't helpful, but i see the company trying their best to sort out the problems and become better. After bad review company representative lease with us and offered replacement, after that they did a discount, so i hope you will improve your customer service and delivery and you can be the best company on the market.

6 november 2025
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hello,
Thank you for your feedback, and we are very sorry to hear about your disappointing experience. We completely understand how frustrating it must have been to receive your order late and feel unsupported by our customer service team. This is certainly not the level of service we strive to provide, and we genuinely apologise for the inconvenience caused.
We understand your concerns about the size change request and the inability to cancel your custom order. While custom-made products do come with certain limitations.
The order is showing as delivered on 6 November. I will reach out to discuss how we can resolve this.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 1 av 5 stjärnor

Absolutely disgusted

I wouldn’t even give you one star, plus I’m very surprised by trust pilot giving them credit for being good. I’ve been waiting for my order still the 22/10/25 as I needed it in quick time I paid in full because they said it would be delivered in 3-6 working days, it’s now the 05/11/25 and I’m still waiting for it sent emails and rang both the company phone and the his mobile to no avail, still waiting for replies. I’m absolutely disgusted by their behaviour and lack of decency to reply to the whole situation.

22 oktober 2025
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Regina,

We are genuinely sorry to hear about your experience and understand your frustration regarding the delayed delivery. We completely acknowledge that we’ve failed to meet the promised delivery time and have not provided the level of communication you deserve.
This is certainly not the experience we want any of our customers to have, and we sincerely apologise for the lack of response to your emails and calls.
I will contact you to confirm a delivery date.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 2 av 5 stjärnor

False delivery time

False delivery time, after 6 working days the status of my order is still in processing. Opened a ticket, never got answer. Called to get an update, after several minutes a definitely annoyed person has been unhelpful and quite vague.
I will not buy from them anymore.

4 november 2025
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hello,
We’re really sorry to hear about your experience and the delay with your order — that’s certainly not the level of service we aim to provide. We completely understand how frustrating this must be.
I have arranged for the order to be dispatched today. I will confirm with you directly.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Detta är Trustpilot

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