www.plasticsheets.com Omdömen 3 345

TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Overall a great experience thanks to Hayley in customer service, she went over and beyond to rescue my order many thanks arrived today at 11.30am thanks to your intervention. Would agree with other... Se mer

Betygsatt 5 av 5 stjärnor

A very clear and easy to use website. As an older female replacing summerhouse windows myself I easily ordered the correct sizes for my project. I am very impressed by the quality and accuracy of t... Se mer

Betygsatt 2 av 5 stjärnor

Sadly the same as a lot of people on here. 3 - 5 working days? Try 14 (working days - so over 3 weeks) from ordering to dispatch. But only after emails and calls. It's a shame as I'd given a week's... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered a plastic splash back In spearmint for our kitchen Was so easy to order and Delivery was quick It arrived within a week What amazing service We are so pleased it looks fantastic

Företagsinformation


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 86 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I ordered two replacement clear acrylic…

I ordered two replacement clear acrylic sheets, to replace sun and football damaged windows on our garden shed.
The replacements arrived promptly, and I must give top marks for the way they were wrapped and protected.
They were also precisely cut to the measurements I specified. So they were easy to fit into place.
Job done.
But no more football...!

23 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Small issue with order

Small issue with order
However customer service was great and very helpful
And the problem was sorted instantly
Will continue to use in the future
Good company to deal with

20 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Should have read google reviews before ordering

Should have read google reviews before ordering…. A lot of similar problems I had. Order placed on 27th Feb 3026 paid almost half the cost of the sheet for a quicker delivery … promised a refund TWICE… no refund received. Either deliberate or stupidity. I have had to contact my bank to get the money back. A true case of buyer beware.

UPDATE: refund received today but why should it be so hard to get it sorted. One thing you say you have contacted me- ? When? Or do you mean I should contact you? I had intended to re-order once the credited had been received but I have little confidence or reason to believe that it would go better the second time round

27 februari 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hello,
We are sorry to hear about your experience and the frustration this has caused. This is certainly not the level of service we aim to provide.
We understand your concerns regarding the delayed refund and appreciate how disappointing it must be. I can confirm the order has been refunded in full. I have contacted you to discuss.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 5 av 5 stjärnor

Great customer service

Great website, great description of products. From order to arrival, I was taken care of. Hayley was great at answering questions, quick delivery & have returned as a repeat customer.

27 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A very poor experience, avoid this company!

A very poor experience, I would advise anyone reading this to avoid this company.
We ordered some test pieces of acrylic and glass.
Firstly, the order was not delivered on time, in fact it was delivered almost three weeks late.
Secondly, one item was missing from the order.
Thirdly, the glass that was delivered was either dangerously sharp (we paid for polished edges), or had a serial number etched onto it, making them useless for our requirements.
Fourthly, the customer service is abysmal. They either don't answer the phone at all or if they do, they just seem to tell you what you want to hear but nothing actually seems to happen.
We definitely won't be using them again!
I'd also advise people to check on who else they use, as this company seems to operate under more than one name, such as Wanna Ltd.

16 mars 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 1 av 5 stjärnor

I have been waiting for my order for…

I have been waiting for my order for over a week and a half. The order was placed on March 4th and was supposed to be delivered on March 9th. Then the delivery date was changed to March 11th, later to March 13th, and now it has been postponed again to March 17th.

This is honestly unacceptable and feels like a joke. Constantly changing the delivery date without properly fulfilling the order shows a lack of professionalism and respect for the customer.

Because of this experience, I cannot recommend buying from this warehouse.

16 mars 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Marek,
We are sorry to hear about your experience and completely understand how frustrating this must be. Having your delivery date changed multiple times is unacceptable, and we sincerely apologise for the inconvenience and disappointment this has caused.
This is not the level of service we aim to provide, and we take your feedback seriously. Delays like this can sometimes occur due to unexpected issues in the supply chain or logistics. I can confirm the order was delivered on 19/03/26.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 1 av 5 stjärnor

Terrible customer service. Avoid at all cost.

Ordered bespoke perspex sheet, arrived 5 weeks late and scratched, was offered a partial refund of £50 on 18/12/25 which was accepted by myself. I am still waiting for the refund to arrive despite numerous phone calls and emails, from the first point of ordering to present time I have been given excuse after excuse, emails not responded to and phone calls not returned.
Do yourself a favour and avoid this company, once they have your money customer service goes out the window, they simply don't care! It has been one massive headache over a simple order.
They have basically lied every time I have contacted them.

30 september 2025
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Mark,
We’re sorry to read this and fully understand how frustrating and disappointing your experience has been.
Receiving your order late and in poor condition is not acceptable. We can confirm that your refund was processed two days prior to this review being posted. Please note that refunds can take several working days to clear through the banking system, depending on your provider.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 5 av 5 stjärnor

Very reasonable prices and very quick…

Very reasonable prices and very quick turnaround. I ordered two sections of plastic which arrived in perfect condition and exactly to size. Also very re-assuring to know that they are very responsive when trying to contact them.

13 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast, efficient

⭐⭐⭐⭐⭐ Five Stars – Brilliant Service!

I recently ordered from PlasticSheets and couldn’t be happier with the whole experience. My order (Ref: 12000296788) arrived quickly, was well packaged, and the quality of the plastic sheet was excellent.

Everything was cut accurately and exactly as described, which made the job I was working on much easier. The ordering process was straightforward and the delivery was prompt with great communication along the way.

If you’re looking for reliable materials and great service, I’d definitely recommend Plastic Sheets. I’ll happily use them again in the future! 👍

26 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not as advertised

7 day delivery time quoted - 3 weeks later I still can't get hold of anyone and nothing has been delivered.

I wouldn't trust a thing these people say.

13 mars 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Robert,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 1 av 5 stjärnor

BEWARE!, MIGHT BE A SCAM

Placed an order on the 27th of Feb and paid the RIDICULOUS express delivery fee for a Scheduled delivery 4th of March as stated on their website

No order delivered since the 4th of March, i've called this company every other day " ohh we'll send you the tracking number". I've asked for a refund, no refund and then these scams have stopped picking up my call!!

27 februari 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi Dayo,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Betygsatt 1 av 5 stjärnor

Order at your own risk - Poor company and awful customer service

I will never be ordering from this company again. Not sure why they offer express delivery, when there is nothing express about it. I only wish I had read these reviews before ordering. Customer service is shocking, each time I made contact and was told there would be a reply, the reply simply never came. Once I spoke to them about their reviews on Trustpilot, their response was "Well most of them are not real orders". Oh, and then I was told "Well we do have up to 30 days to send your order out" - Well don't offer express delivery then, say it will be within 30 days - set realistic expectations. Considering my experience with them, I can validate that their service is shocking. Never will I order from this company again. Never experienced a company with such lapse customer service.

5 mars 2026
Omdöme utan inbjudan
Logotyp för www.plasticsheets.com

Svar från www.plasticsheets.com

Hi,
Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience and the frustration it has caused.
We understand how disappointing it must be to choose express delivery and then feel that the service did not match those expectations. The order is at the quality control stage in production. I will arrange for the order to be dispatched on Monday.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

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