Planet Cruise Omdömen 

12 037
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We were absolutely thrilled with the help and support provided by Laura Judd. Her patience, tolerance, professionalism, expert knowledge was absolutely first class. I can be critical by nature, but th... Se mer

Betygsatt 5 av 5 stjärnor

I've booked a few cruises with PC/Iglu and been very happy every-time. Glen helped me sort-out this booking as I had a couple of queries. He was excellent, professional, knowledgeable and knew his... Se mer

Betygsatt 5 av 5 stjärnor

We have used Planet Cruise before and had a bad experience. Today was totally different. We spoke to Seb Nalden, he made me feel at ease, explained everything thoroughly. Top marks Seb, I will be deal... Se mer

Betygsatt 5 av 5 stjärnor

Amber made our booking so simple. Gave us so much information and detail about the whole holiday, answered all our questions and also tailored the holiday to suit us by making alterations and also ad... Se mer

Företagsinformation

  1. Kryssningsarrangör

Om Planet Cruise

Skrivet av företaget

Planet Cruise is the UK's largest independent cruise agent. With over 100 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!

Planet Cruise is financially secure and is ABTA and ATOL protected. 



Providing excellent customer service is at the heart of everything we do. 

We value our customers’ feedback and we would like to hear from you. If you wish to leave pre or post-departure feedback or raise a complaint please complete the feedback form by logging into My Booking on our website. Here, you can also view details of your cruise booking.

If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents 

You can also find answers to many questions on our online Help Centre.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

12 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(12 037)

1 040 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Just booked my holiday cruise with…

Just booked my holiday cruise with Igloo cruising ( I think part of Planet cruise too) and as usual they were fabulous! Amber helped us and checked all the questions we had plus gave us time to quickly discuss before we made the decision. We have been with Planet cruise about 4 times and they’ve never let us down or disappointed, overnight hotels have always been ok, maybe not what you’d book for 2 weeks but definitely for a quick stay ok and transfers always waiting for us albeit we had one Italian driver who I’m sure thought he was Lewis Hamilton !! Luckily he was a one off. Well done Planet Cruise I’d definitely recommend and thank you Amber Barnes for all your help x

31 maj 2026
Betygsatt 5 av 5 stjärnor

The Best

This company was able to book our preferred cabin type on a cruise, when 2 others had not, including the shipping line!
With very own deposit too. Very helpful staff; very clear information. 4th cruise we have booked via them over last few years. Website is very clear. Our go-to cruise agent.

29 maj 2026
Betygsatt 5 av 5 stjärnor

Jo was amazing

Jo was amazing. I spent days emailing her with different questions on different cruises. She answered them all quickly and efficiently. She called and was lovely and friendly and when i eventually booked she went that extra mile to make sure i received all the discounts i was entitled to.
This is my 8th cruise booked through planet cruise. Wouldnt use anyone else.
Thank you

26 maj 2026
Betygsatt 5 av 5 stjärnor

Just made a booking with planet cruise

Just made a booking with planet cruise. Josie was very helpful and took us through the booking procedure which was very easy. It's always worth going to planet cruise after you have had quotes as their deals always come out on top. Thanks again planet cruise from
Steve and family.

24 maj 2026
Betygsatt 5 av 5 stjärnor

I’ve always had a great experience booking with the planet cruise team.

I’ve booked with Planet cruise for many years. The agents have always been helpful, knowledgable, kind and competent, great service. I like using the filters on their website so you can enquire for the exact details instantly first without speaking to anyone. Also if there’s big issue with the holiday (eg Covid and the Middle East) they give you a full refund.

24 maj 2026
Betygsatt 5 av 5 stjärnor

First family cruise, faultless assistance

Booked our first family cruise with our baby and needed help selecting the best cabin and cruise for our new family. Really helpful and knowledgeable, we were assisted and guided as if he was booking his own holiday (I think we were assisted by Anthony?).
All in great faultless service, thank you

24 maj 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer