We were absolutely thrilled with the help and support provided by Laura Judd. Her patience, tolerance, professionalism, expert knowledge was absolutely first class. I can be critical by nature, but th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've booked a few cruises with PC/Iglu and been very happy every-time. Glen helped me sort-out this booking as I had a couple of queries. He was excellent, professional, knowledgeable and knew his... Se mer
We have used Planet Cruise before and had a bad experience. Today was totally different. We spoke to Seb Nalden, he made me feel at ease, explained everything thoroughly. Top marks Seb, I will be deal... Se mer
Amber made our booking so simple. Gave us so much information and detail about the whole holiday, answered all our questions and also tailored the holiday to suit us by making alterations and also ad... Se mer
Företagsinformation
Om Planet Cruise
Skrivet av företaget
Planet Cruise is the UK's largest independent cruise agent. With over 100 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Planet Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you. If you wish to leave pre or post-departure feedback or raise a complaint please complete the feedback form by logging into My Booking on our website. Here, you can also view details of your cruise booking.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents
You can also find answers to many questions on our online Help Centre.
Kontaktuppgifter
1 Quay Point, PO6 3TD, Portsmouth, Storbritannien
- 0239 327 7933
- cruise.editorial@iglu.com
- www.planetcruise.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service no problems good job iam…
Great service no problems good job iam very pleased
helpful ,professional
helpful ,professional, knew what he was talking about,cheerful . We will be pleased for him tom deal with our future bookings
Easy to navigate online system
Easy to navigate online system. Booked many times before with Planetcruise as the prices are always so competitive.
Very good service
i phoned to sort out my holiday and the…
i phoned to sort out my holiday and the guy was very polite and helpful so all went smoothly
Ian went to great lengths to explain…
Ian went to great lengths to explain everything and meet my requirements.
Just booked my holiday cruise with…
Just booked my holiday cruise with Igloo cruising ( I think part of Planet cruise too) and as usual they were fabulous! Amber helped us and checked all the questions we had plus gave us time to quickly discuss before we made the decision. We have been with Planet cruise about 4 times and they’ve never let us down or disappointed, overnight hotels have always been ok, maybe not what you’d book for 2 weeks but definitely for a quick stay ok and transfers always waiting for us albeit we had one Italian driver who I’m sure thought he was Lewis Hamilton !! Luckily he was a one off. Well done Planet Cruise I’d definitely recommend and thank you Amber Barnes for all your help x
The Best
This company was able to book our preferred cabin type on a cruise, when 2 others had not, including the shipping line!
With very own deposit too. Very helpful staff; very clear information. 4th cruise we have booked via them over last few years. Website is very clear. Our go-to cruise agent.
Always use Planet Cruise
Always use Planet Cruise. Very knowledgeable, helpful and friendly agents. Booking process was smooth.
Easy booking experience
Jo was amazing
Jo was amazing. I spent days emailing her with different questions on different cruises. She answered them all quickly and efficiently. She called and was lovely and friendly and when i eventually booked she went that extra mile to make sure i received all the discounts i was entitled to.
This is my 8th cruise booked through planet cruise. Wouldnt use anyone else.
Thank you
Good price and very good service
Wendy was really lovely and helpful in…
Wendy was really lovely and helpful in helping me to book my holiday.
Very helpful young lady very patient…
Very helpful young lady very patient took time to find the best for us here name was Wendy
Just made a booking with planet cruise
Just made a booking with planet cruise. Josie was very helpful and took us through the booking procedure which was very easy. It's always worth going to planet cruise after you have had quotes as their deals always come out on top. Thanks again planet cruise from
Steve and family.
I’ve always had a great experience booking with the planet cruise team.
I’ve booked with Planet cruise for many years. The agents have always been helpful, knowledgable, kind and competent, great service. I like using the filters on their website so you can enquire for the exact details instantly first without speaking to anyone. Also if there’s big issue with the holiday (eg Covid and the Middle East) they give you a full refund.
Efficient booking process
Efficient booking process. Price was reasonable. Majority online and happy with that as knew the cruise we required.
First family cruise, faultless assistance
Booked our first family cruise with our baby and needed help selecting the best cabin and cruise for our new family. Really helpful and knowledgeable, we were assisted and guided as if he was booking his own holiday (I think we were assisted by Anthony?).
All in great faultless service, thank you
Always friendly and polite have used…
Always friendly and polite have used Planet Cruise several times, always satisfied.
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