We were absolutely thrilled with the help and support provided by Laura Judd. Her patience, tolerance, professionalism, expert knowledge was absolutely first class. I can be critical by nature, but th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've booked a few cruises with PC/Iglu and been very happy every-time. Glen helped me sort-out this booking as I had a couple of queries. He was excellent, professional, knowledgeable and knew his... Se mer
We have used Planet Cruise before and had a bad experience. Today was totally different. We spoke to Seb Nalden, he made me feel at ease, explained everything thoroughly. Top marks Seb, I will be deal... Se mer
Amber made our booking so simple. Gave us so much information and detail about the whole holiday, answered all our questions and also tailored the holiday to suit us by making alterations and also ad... Se mer
Företagsinformation
Om Planet Cruise
Skrivet av företaget
Planet Cruise is the UK's largest independent cruise agent. With over 100 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Planet Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you. If you wish to leave pre or post-departure feedback or raise a complaint please complete the feedback form by logging into My Booking on our website. Here, you can also view details of your cruise booking.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents
You can also find answers to many questions on our online Help Centre.
Kontaktuppgifter
1 Quay Point, PO6 3TD, Portsmouth, Storbritannien
- 0239 327 7933
- cruise.editorial@iglu.com
- www.planetcruise.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Megan was amazing really really helpful…
Megan was amazing really really helpful and I will be going to her again to book a cruise
Excellent Service & VfM
I've booked a few cruises with PC/Iglu and been very happy every-time.
Glen helped me sort-out this booking as I had a couple of queries. He was excellent, professional, knowledgeable and knew his stuff.
Couldn't recommend enough.
Great booking experience.
Great site, great prices and great follow up by Chris who was so friendly and efficiently made the booking on our behalf. Will definitely try to use Chis for future bookings.
Quality service for cruise, hotel and flights quote even included transfers in price
Recommend very highly my experience with Planet cruises. The service was excellent , quick and knowledgeable, good hotel and price and the quote included transfers.
Very easy book and great price
Excellent cruise package …
Planet cruise always makes that extra effort to make sure we have a a great holiday at a competitive price. Communication is easy on the phone or the web chat if needed. Very happy with this company
Berni provided excellent and friendly…
Berni provided excellent and friendly service. Everything explained very clearly and to my full satisfaction
Helpful polite booking agent
Helpful polite booking agent, very efficient all booked in 10 mins
P and O cruise
The telephone call was answered quickly and my enquiry/ booking was dealt with in a professional and friendly manner by Scott.
Simple, knowledgeable and helpful.
Amber made our booking so simple. Gave us so much information and detail about the whole holiday, answered all our questions and also tailored the holiday to suit us by making alterations and also adding an extra day & booking the hotel.
Excellent knowledge, very courteous and very helpful.
Really great experience gave me all the…
Really great experience gave me all the right guidance to help us book our cruise. Super Friendly and very helpful
David was very knowledgeable and…
David was very knowledgeable and helpful, going the extra mile to make my booking experience easy and trouble free.
Good customer interaction
Good customer interaction over the telephone easy to book and sorted out our requests.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








