We were absolutely thrilled with the help and support provided by Laura Judd. Her patience, tolerance, professionalism, expert knowledge was absolutely first class. I can be critical by nature, but th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've booked a few cruises with PC/Iglu and been very happy every-time. Glen helped me sort-out this booking as I had a couple of queries. He was excellent, professional, knowledgeable and knew his... Se mer
We have used Planet Cruise before and had a bad experience. Today was totally different. We spoke to Seb Nalden, he made me feel at ease, explained everything thoroughly. Top marks Seb, I will be deal... Se mer
Amber made our booking so simple. Gave us so much information and detail about the whole holiday, answered all our questions and also tailored the holiday to suit us by making alterations and also ad... Se mer
Företagsinformation
Om Planet Cruise
Skrivet av företaget
Planet Cruise is the UK's largest independent cruise agent. With over 100 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Planet Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you. If you wish to leave pre or post-departure feedback or raise a complaint please complete the feedback form by logging into My Booking on our website. Here, you can also view details of your cruise booking.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents
You can also find answers to many questions on our online Help Centre.
Kontaktuppgifter
1 Quay Point, PO6 3TD, Portsmouth, Storbritannien
- 0239 327 7933
- cruise.editorial@iglu.com
- www.planetcruise.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant staff member took us through…
Brilliant staff member took us through all aspects.
Johanne made it easy great service felt…
Johanne made it easy great service felt the smile over the phone
Fantastic.
Fantastic.
Came away feeling like I'd had a great price and excellent service.
Good price again will be back!!
Very professional and helpful
Very attentive, caring, professional and conscientious staff member, Josie. Keep up the good work.
Sharon was awesome I helping us find…
Sharon was awesome I helping us find the right cruise and rooms. Came in cheaper than booking with Royal Carribbean direct. Highly recommend and will use again.
I booked my cruise online with planet…
I booked my cruise online with planet cruises. Found a balcony cabin, was pleased with the price for a caribbean cruise
Ben was very patient .
Very easy to navigate the booking…
Very easy to navigate the booking process. I have used Planet Cruise before & will do so again in the future. Thank you
Jamie was patient and provided numerous…
Jamie was patient and provided numerous quotes for me which was very helpful
Always book with planet cruise they are…
Always book with planet cruise they are so efficient , cover everything for you as they think of everything. Never had any issues at all
Emily was very helpful and obviously…
Emily was very helpful and obviously knowledgeable. She gave us some alternatives to choose from and gave honest opinions. We have used Planet Cruise before and had no problems.
Happy to travel with Planet Cruise again
Have travelled with Planet Cruise previously and have always had a great experience. Chris, the rep, was knowledgeable, patient and answered all of my questions while dealing with a dodgy phone signal. He had to call me back which was much appreciated. We've now booked our cruise.
Madeleine was excellent very good…
Madeleine was excellent very good service and advice as usual
Everything was organised swiftly and…
Everything was organised swiftly and professionally. Grace was very knowledgeable and answered all my queries quickly. She beat the lowest price I found by 100 GBP which was fab. Pleased so far but let's see how the aftercare is if I need to use it.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








