Pets Corner Omdömen 

1 086
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Great and small meadow hay contaminated with long thin large amounts of white plastic. This is the 2nd bag I have had after returning the first for a refund and being told it would be investigated. Th... Se mer

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Betygsatt 5 av 5 stjärnor

I went to Pets Corner at Rake because my young Labrador had pulled me off my feet and he had also slipped his collar. The lady who served me was extremely knowledgeable, watched my dog and saw how he... Se mer

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Betygsatt 5 av 5 stjärnor

As usual, the staff go out of there way to help, nothing is too much trouble. Always a smile when you enter the shop, amazing customer service. I've never been disappointed!!

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Betygsatt 5 av 5 stjärnor

We’d just like to say a big thank you to Kim and all the staff at pets corner Warminster. The staff are always helpful polite and friendly and they are never short of good advice, whether it is hel... Se mer

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Företagsinformation

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Family run pet shop since 1968, find different and superior quality food and accessories and staff properly trained promoting ethical policies - come see the Pets Corner difference!


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 49 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(1 086)

302 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Well done

We (my friend and I) have been last week in Harrogate. And our broken car was there too, just across the street of your shop.
She bought sth in your shop. You remembered today.
Thank you for being so very kind to help us by looking for the car to tell us, that the car had NO parking-ticket at all.
Now - finally we are able to let the car go its way back to Germany.
Thanks soo very much!

26 juni 2026
Omdöme utan inbjudan
Logotyp för Pets Corner

Svar från Pets Corner

Thank you very much for leaving us your 5* review. We are so pleased to hear that our team were able to help, and we will certainly ensure that your praise is passed on to the team in our Harrogate store. We are sure that they will be very flattered!

Betygsatt 5 av 5 stjärnor

Great experience today !!

25 juni 2026
Omdöme utan inbjudan
Logotyp för Pets Corner

Svar från Pets Corner

Thank you so much for taking the time to write us your 5* review. We are so pleased to hear that you had such a great experience whilst visiting us today! Could we kindly ask which store you visited to ensure your praise is passed on to the correct team?
We look forward to supporting you and your pets in the future, and seeing you back in-store soon!

Betygsatt 5 av 5 stjärnor

A company that truly understands dogs

A company that truly understands dogs!

My dog had recently had a dog fight and unbeknownst to me when taking him to pets corner he was now newly reactive to dogs, this was due to another customer crowding my dog quite heavily. However the staff were phenomenal not only did they assist in creating some room between my dog and the other they also allowed me into a little room to complete the transaction and leave via the staff entrance I cannot thank them enough for their support in handling the situation so well and deescalating what could’ve been a nasty situation!

20 juni 2026
Omdöme utan inbjudan
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Svar från Pets Corner

Thank you very much for taking the time to write us your 5* review. We are so sorry to hear that your pup was involved in a fight, and we do hope that he is feeling more like himself.

Thank you for your kind words regarding our team members. We are delighted to hear that the team managed the situation well and prevented anything from happening further. We are sorry that you had to experience this whilst visiting us.

Could we kindly ask which store you visited and the rough date and time to ensure your praise is passed on to the correct team? If you would like to discuss this in more detail, please feel free to reach out to us at feedback@petscorner.co.uk.

We look forward to supporting you and your furry friend in the future!

Betygsatt 5 av 5 stjärnor

Click and Collect is so easy

Location is a little out my way but my cat loves the Canagans soup.

After visiting one day when the stock was limited I now order online to click and collect. The process is so efficient and communication is also extremely good.

The staff are very friendly and personable.

I visit the store at Stratton St Margaret Swindon

19 juni 2026
Omdöme utan inbjudan
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Svar från Pets Corner

Thank you for taking the time to write us your lovely 5* review. We are so pleased to hear that your furry friend is loving the Canagan cat soups, and that we can help get your cat's favourite goodies to them efficiently by using our click and collect service. Could we kindly ask which store you have visited to ensure your praise is passed on to the correct team?
We look forward to supporting you and your pets in the future!

Betygsatt 4 av 5 stjärnor

New dog harness purchased

I went into my nearest Shenstone store today to purchase a new harness for my staffie cross. The staff member was really friendly and knowledgeable and gave me some good advice about which harness to choose and how to adjust a full body harness based on the size and shape of my dogs chest. I didn't take my dog into the store because of hot weather but we were able to conclude which harness was best for my dog with the measurements I gave and when I got home, the harness fitted perfectly. All in all, a really positive shopping experience with very helpfull staff and I'd recommend them for good customer service/product satisfaction.

16 juni 2026
Omdöme utan inbjudan
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Svar från Pets Corner

Thank you very much for taking the time to write us your lovely review. We are so pleased to hear that you had such a positive experience at our Shenstone store on your recent visit. We place huge importance on the knowledge of our staff and invest a great deal in our academy training sessions to ensure our customers receive the best-tailored advice every time, so we are delighted to hear the Pets Corner values are shining through from the Shenstone team, as well as their passion and commitment to providing the very best service.
We look forward to supporting you and your pets in the future!

Betygsatt 5 av 5 stjärnor

I love the Pets Corner in Amersham

I love the Pets Corner in Amersham. It takes all the hard work out of sourcing excellent products, that are both healthy and excellent quality for your pets . Their buyers do it all for you. The customer service is excellent, very knowledgeable and helpful staff, and there is even a groomers using only the best products for your dogs. you can take your pets in with you too. Thank you

12 juni 2026
Omdöme utan inbjudan
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Svar från Pets Corner

Thank you for taking the time to write us your 5* review. We are so pleased to hear that you have had such great experiences whilst visiting the Amersham store. We are delighted to hear that both you and your pets are enjoying the goodies that you have bought and that you have received such excellent customer service from the team. We will ensure that your praise is passed to the Amersham team, and we are sure they will be very flattered by your feedback.
We look forward to seeing you and your furry friends back in-store soon!

Betygsatt 5 av 5 stjärnor

Pets Corner Sevenoaks

My experience at pet corner sevenoaks was super lovely because I enjoyed looking at all of the things they have to offer like pet toys for dogs and cats
I really like their selection of dog treats and dog food and also the cat treats and dog treats
They have everything you need there for your pets including dogs cats hamsters
They have a very lovely pet shop
Everyone there is super kind and very polite
The service is very good and welcoming
I have had very good experiences when visiting this pet shop as I have been with my mum before

14 juni 2026
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Svar från Pets Corner

Thank you so much for taking the time to write your lovely 5* review. We are absolutely delighted to hear that you have had such a fantastic experience whilst visiting the Sevenoaks store. We are so pleased that you managed to find everything that you needed on your visit, and to hear that our Pets Corner values are shining through from the team at Sevenoaks, as well as their passion and commitment to providing the very best service. We will certainly pass on your praise to the team. We are sure that they will be extremely flattered by your feedback.
We look forward to supporting you and your pets in the future!

Betygsatt 5 av 5 stjärnor

A Great place to buy quality dog food…

A Great place to buy quality dog food wet & dry for my very spoilt and “Attention Seeking” Fox Terrier who’s always made a fuss of when he visits the store! Staff are always friendly and happy to help with any specific food / treat options!

9 maj 2026
Omdöme utan inbjudan
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Svar från Pets Corner

Thank you so much for taking the time to write your lovely 5* review. We are delighted to hear that you and your lovely Fox Terrier have had such great experiences when visiting our store. Could we kindly ask which store you visited to ensure your praise is passed to the correct team?
We look forward to seeing you both back in-store soon!

Betygsatt 5 av 5 stjärnor

Very helpful assistant

Very helpful assistant . This was at Bury st edmunds . Very pleasant , always makes our dog very welcome

7 juni 2026
Omdöme utan inbjudan
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Svar från Pets Corner

Thank you for taking the time to write us your lovely 5* review. We are so pleased to hear that you had such a fantastic experience at our Bury St Edmunds store. We will ensure that your praise is passed on to the team, and we look forward to seeing you back in-store soon!

Betygsatt 4 av 5 stjärnor

Love the products and the friendly…

Love the products and the friendly service. However, the products though good are expensive and a loyalty scheme should be introduced to give incentives to loyal customers.

5 juni 2026
Omdöme utan inbjudan
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Svar från Pets Corner

Thank you for taking the time to write us your review. We are really pleased to hear that you are enjoying the products that you've purchased and that the team provide you with great service when you visit our stores. Could we kindly ask which store you have visited to ensure your praise is passed to the correct team?
We really value your feedback regarding the loyalty scheme, and we will ensure this is passed to the relevant team for further review.
We look forward to supporting you and your pets in the future and look forward to seeing you back in-store soon!

Betygsatt 5 av 5 stjärnor

For sound knowledge knowledge with impeccable service go to Pets Corner Marple

I have just brought home my 9 week old female Chihuahua Phelan and was delighted to introduce her to her Auntie Imogen. She works Pets Corner Marple store and is my absolute favourite pet store staff member, anywhere! And i drive all over to bougie pet stores for novel and luxury dog treats. I love this woman. I ring the store to check she’s on shift before I set off and if she’s not in I go another day. I tell everyone I know they need to meet her for the quality of advice and her knowledge of the products. She’s an exemplary example of customer service but is such a support to pet parents and so friendly with it she deserves to be recognised for the impact she has on our community not just as an the best staff member you have. (The others are lovely Imogen’s just in a league of her own).If you are in the area and have pets it’s worth a visit even if you’re not after anything as she will blow your mind with knowledge and service.

4 juni 2026
Omdöme utan inbjudan
Logotyp för Pets Corner

Svar från Pets Corner

Thank you so much for taking the time to write your lovely 5* review. We are absolutely delighted to hear of the fantastic experience that you have had in our Marple store. We will ensure that your praise is passed on to Imogen; we are sure that she will be extremely flattered. We place huge importance on the knowledge of our staff and invest a great deal in our academy training sessions to ensure our customers receive the best-tailored advice every time, so we are delighted to hear the Pets Corner values are shining through from Imogen, as well as her passion and commitment to providing the very best service.
We look forward to supporting you and your gorgeous pup in the future and look forward to seeing you both in the store soon!

Betygsatt 5 av 5 stjärnor

Really helpful staff always friendly…

Really helpful staff always friendly and polite a great variety of treats and products for dogs.
Just a shame they don't have any kind of loyalty card

6 juni 2026
Omdöme utan inbjudan
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Svar från Pets Corner

Thank you for taking the time to write your lovely 5* review. We are so pleased that you have such brilliant experiences when visiting our store and that the team are always on hand to help. Could we kindly ask which store you visited to ensure your praise is passed to the right team?
We'd like to thank you for your feedback regarding the loyalty card, and we will ensure this is passed to the relevant team for further review.
We look forward to supporting you and your pets in the future and seeing you back in-store soon!

Betygsatt 2 av 5 stjärnor

Grumpy staff member but lovely treats

Went into pets corner in Stratford today for some treats and was served by a man with blond hair and a beard who seemed as if we wanted to be doing anything else.
I empathize with not wanting to work on a Sunday but to greet and serve customers with a moody attitude and a slumped shoulders seems very untoward. I could barely understand what he was saying to me whilst he scanned through my treats through his mumbling.

However, my dog has loved the treats so far and would love to get more, and hopefully the staff feel a little happier next time I'm in store.

7 juni 2026
Omdöme utan inbjudan
Logotyp för Pets Corner

Svar från Pets Corner

Thank you for taking the time to write your review. We are really disappointed to hear of your recent experience at our Stratford-Upon-Avon store. We certainly don't expect any customers to leave our stores feeling let down and disappointed by their experience.

We'd love to discuss this with you in more detail and kindly ask if you could get in touch with our team directly at feedback@petscorner.co.uk.

Thank you very much, and we look forward to hearing from you soon.

Betygsatt 5 av 5 stjärnor

Brilliant service 👏 👌 at Petstore Buxton, Derbyshire

After visiting my local store in Buxton Derbyshire yesterday to purchase a cat carrier I was absolutely thrilled with the very friendly and helpful information from the wonderful staff! Julie was so lovely and friendly, she talked me through the products in great detail , particularly the many different types of food for my new kitten 😸 and explained the ingredients in great detail , Sasha her colleague then provided me with lots of leaflets with helpful information to educate myself even more about taking care of my new addition to the family ! Thankyou so much to the ladies and I will be calling in again soon (as promised to let you know how lucky is settling in )! 🐈 😻 xx

6 juni 2026
Omdöme utan inbjudan
Logotyp för Pets Corner

Svar från Pets Corner

Thank you so much for taking the time to write your lovely 5* review. We are delighted to hear that you had such a fantastic experience at our Buxton store. We are so pleased that the Pets Corner values are shining through from Julie and Sasha, as well as their passion and commitment to providing the very best service. We will certainly pass on your praise. I’m sure they will be extremely flattered by your feedback.
We look forward to seeing you back in-store soon and hearing about how Lucky is settling in!

Betygsatt 5 av 5 stjärnor

Very helpful polite service thank you!

Very helpful polite service thank you!

3 juni 2026
Omdöme utan inbjudan
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Svar från Pets Corner

Thank you so much for taking the time to write us your 5* review. We are delighted to hear that you had such a lovely experience on your recent visit. Could we kindly ask which store you visited so we can pass your praise on to the team?
We look forward to seeing you back soon!

Betygsatt 2 av 5 stjärnor

£20 pound dog toy lasted 1 day!

Great store but bought a dog toy on reviews for a product! The toy was expensive and triple stitched for durability and the reviews were apparently positive! Nope 1 review at 3 stars and I cannot leave a review on the product! 19 pounds and lasted a day!

21 maj 2026
Omdöme utan inbjudan
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Svar från Pets Corner

Hi Anthony,

We are very disappointed to hear that the toy didn't exceed expectations and that your dog made such light work of this. While no toy is indestructible, we take great pride in offering the highest quality products, and because of this, we also offer a satisfaction guarantee should you or your dog not be completely happy. Please do feel free to pop back to the store at your convenience with the toy and your proof of purchase, the team will be more than happy to assist with arranging a replacement or refund.

If we can be of any further assistance regarding your recent or any future purchases, please don't hesitate to get in touch with our friendly customer service team at https://www.petscorner.co.uk/contact-us/.

Betygsatt 5 av 5 stjärnor

Fantastic shop.

Fantastic shop.

28 maj 2026
Omdöme utan inbjudan
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Svar från Pets Corner

Thank you so much for taking the time to write us your 5* review. We are so pleased to hear that you have had a fantastic experience in our store. We look forward to seeing you back soon and to supporting you and your pets in the future.

Betygsatt 2 av 5 stjärnor

Unfriendly unhelpful staff

Visited Lewes store to day no one was at the till when I came in two staff members were down the back chatting one did say hello after I said didn’t ask if I needed any help took me some time to find what I wonted. at till lady didn’t say much like for example did you find everything you needed just said do you won’t receipt I said thank you good bye but nothing in return one lady was swiping floor at 17-00 so maybe don’t like customers coming in I have visited other pet corners one in Brighton and in Peacehaven and always find the staff friendly and helpful but not at Lewes will avoid maybe manager could give the staff some training probably the lady who took my money was the manager it’s the way it is these days.

23 maj 2026
Omdöme utan inbjudan
Logotyp för Pets Corner

Svar från Pets Corner

Dear Robert, thank you for taking the time to leave your review. We are so sorry to hear that you had such a negative experience in our Lewes store. We pride ourselves on our customer service, and don’t expect any customer to visit our stores and feel neglected and unwelcome.

We'd like to reassure you that the entire team has been spoken to and they are very sorry for not acting as they should. The team will be reminded to ensure that they are providing the high level of service that we expect at all times.

We place huge importance on the knowledge of our staff and invest a great deal in our academy training sessions to ensure our customers receive the best-tailored advice every time, so I am delighted to hear the Pets Corner values are shining through from our Brighton and Peacehaven teams.

We hope this reassures you of our best intentions, and we look forward to continuing to serve you and your pets well in the future.

Betygsatt 5 av 5 stjärnor

Great customer experience really…

Great customer experience really attentive to the animals needs

22 maj 2026
Omdöme utan inbjudan
Logotyp för Pets Corner

Svar från Pets Corner

Thank you so much for leaving your lovely review. We are thrilled to hear that you had a fantastic experience with us and that the team were on-hand to answer any questions that you had regarding your pet’s needs. Could we kindly ask which store you visited to ensure your praise gets back to the team? We really look forward to supporting you and your pets in the future.

Betygsatt 2 av 5 stjärnor

Poor customer service experience

Poor customer service experience. Staff member that served me demonstrated a very limited knowledge of their product offer despite insisting they were nutritionally trained and could advise on all products. Kept repeating same information / advice without listening to my pets requirements. Very contrary and argumentative. Thankfully all products list their nutritional values and ingredients so I was able to educate myself on the product available and push back on advice provided in store. If it was not for store convenience and my own research I would not shop with this branch again.

1 maj 2026
Omdöme utan inbjudan
Logotyp för Pets Corner

Svar från Pets Corner

Hi Suzanne, we are so sorry to hear that you have had a bad experience in one of our stores. We take great pride in our customer service and our training academy; this certainly isn't a standard we would expect from any of our team members. Please could we kindly ask you to get in touch directly at feedback@petscorner.co.uk, as we would love to discuss this with you in more detail. Thank you, and we look forward to hearing from you.

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