Always friendly and prompt service. I just had a delay on my deluvery this time - hopefully now resolved with Steve’s help. I find the subscription management system a bit difficult to manage if I w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My order was late but only happened once and they were moving factories my dogs 🐕 love this food no more fishy oders from full glands they have the best shiny coats may be a bit more expensive but it... Se mer
My food is on a 10 week subscription, always have reminder, always arrives on time - 3 Labrador Retriever still love the wet food, use it as a topping on their kibble. Excellent. Thank you
Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Se mer
Företagsinformation
Om Burns Pet Nutrition
Skrivet av företaget
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Skrivet av företaget
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Kontaktuppgifter
Storbritannien
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 45 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My food is on a 10 week subscription
My food is on a 10 week subscription, always have reminder, always arrives on time - 3 Labrador Retriever still love the wet food, use it as a topping on their kibble. Excellent. Thank you
17 maj 2026
Very quick delivery & service
Very quick delivery & service. My dog loves her Burns foods!!!
24 maj 2026
Hearing Dog Logan loves his Burns!
Easy to order and delivered promptly.
My dog has been on this food for 9 years and is a fit and healthy 11yr old now.
23 maj 2026
My order was late but only happened…
My order was late but only happened once and they were moving factories my dogs 🐕 love this food no more fishy oders from full glands they have the best shiny coats may be a bit more expensive but it's worth it
16 maj 2026
Always good quality food for my…
Always good quality food for my terrier. She loves it and thrives on it.
3 december 2025
Happy Labradors
Good product improved ordering online and good communication in delivery. Happy with all aspects of Burns. Use it for our current Labrador snd it kept our last chocolate Labrador healthy for 14 years.
15 maj 2026
Excellent my terrier is 11years old
Excellent my terrier is 11years old. He has had burns wet and dried food all his life and he can’t still jump and race after his ball with speed and agility.
15 maj 2026
Great product!
Great service and equally great product! My cats love the turkey and brown rice dry food! 10/10
22 maj 2026
Wonderful customer service
Wonderful customer service, dealt with a issue i had very quickly. As for the food my dogs thrive on it, their coats are lovely and shiny, and not loads of poo either so no rubbish in it. Reccomend trying it.
15 maj 2026
Excellent food
Excellent food, promptly delivered and very little packaging which is great. I usually have to dispose of enormous cardboard boxes.
21 maj 2026
Service is prompt and reliable
16 maj 2026
From order to delivery communication…
From order to delivery communication was helpful and product arrived on time
17 maj 2026
I used Burns Food many years ago and…
I used Burns Food many years ago and have tried various other brand, including natural food. I have gone back to Burns as their food is so good, their nutritionists are excellent and very helpful. The difference Burns food makes to your dogs is remarkable.
7 maj 2026
Happy dog & owner 😊
Great products & service as usual, very happy & healthy dog who loves his meals.
I would highly recommend this company to any dog owner as they have food for every type of dog covering all sorts of health conditions, even hypoallergenic choices which are hard to find, my dog has not been healthier & happy since being fed a variety of Burns products.
17 maj 2026
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