My food is on a 10 week subscription, always have reminder, always arrives on time - 3 Labrador Retriever still love the wet food, use it as a topping on their kibble. Excellent. Thank you
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Se mer
My order was late but only happened once and they were moving factories my dogs 🐕 love this food no more fishy oders from full glands they have the best shiny coats may be a bit more expensive but it... Se mer
Always friendly and prompt service. I just had a delay on my deluvery this time - hopefully now resolved with Steve’s help. I find the subscription management system a bit difficult to manage if I w... Se mer
Företagsinformation
Om Burns Pet Nutrition
Skrivet av företaget
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Skrivet av företaget
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Kontaktuppgifter
Storbritannien
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 43 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My dog is a fussy eater yet loves Burns…
My dog is a fussy eater yet loves Burns food (particularly the biscuits but also the fish with carrot dish)!
Really quick delivery too! Excellent service by all!
27 april 2026
Both my dogs thrived on Burns
27 april 2026
My best friends doggy dinner!
Have been using Burns wet food since the early 1990s, my dogs love it, three generations of Cairn Terriers have thrived on it. It’s even better now you can subscribe & save, delivery is very quick. Wouldn’t use any other!
27 april 2026
Sensitive tummy’s.
Excellent service,really good advice on what dry food would suit my little dogs sensitive tummy ,very nice and respectful people to talk to , would thoroughly recommend them .
27 april 2026
Great dog food
Our 3 labs have all been on burns since birth, they all love it, when ever we are out, we always get lots of comments on there shiny coats, even our 9 yr old's coat is very shiny. We always say its the food, burns of course ! Great company to deal with
18 april 2026
Easy to order!
Easy to order!
What a great informative website! I found it really easy to use and was so pleased with how quickly my dogs food and new treats arrived. We love Burns food, it is the best food for my dogs and they are always there to answer any food questions I may have.
23 april 2026
When I brought up a problem
When I brought up a problem, the staff took it on board, and were very nice.
23 april 2026
Excellent service & Excellent food for my dogs
Service is 100% orders placed are arranged straight away & they use carriers APC who give Excellent service too. All drivers are polite and carry boxes right to your door.
Dog Food from Burns is really good.
I would recommend to anyone thinking of purchasing from them.
24 april 2026
Delivered very efficiently as always
Delivered very efficiently as always. And my cockapoo won’t starve!
23 april 2026
Low fat food for pancreatitis
Thank you for having a low fat wet food ie Wild Fish as well as kibble so could feed her on half and half, as she has Pancreatitis.
Delivery is quick also, usually a couple of days.
21 april 2026
This company are one of the best when…
This company are one of the best when it comes to dog food.
16 april 2026
Burns food is very good.
8 april 2026
Prompt response from Burns
I had a problem with a sack of dry dog kibble which I reported via the website contact form. Customer Service responded far more quickly than I expected and the matter was soon resolved. In Burns defence, this was the first time I have been less than satisfied with their dog food since I started using it 5 or 6 years ago.
22 april 2026
Simple to order and very quick delivery…
Simple to order and very quick delivery to our door.
21 april 2026
Both my dogs love their Burns meals
Both my dogs love their Burns meals. The 125ml size has loads of tasty goodness - fish or turkey or,chicken,or lamb with rice and vegetables(you can see) in the meals - no freezer needed.Great human grade nutrition for dogs. We have a subscription(easy to pause or cancel) so we never run out. It was originally invented by a vet(Mr Burns) - he knew what he was talking about 🐶🐾
22 april 2026
Always delivers on time and quality of…
Always delivers on time and quality of both the dry and the wet food is excellent and worth the value. My dogs have been on reduced diet feed and it allowed her to feel full and lose 2.5kg after putting on weight
15 april 2026
Different delivery days
2 packages delivered by 2 different companies on different days. Comkunications not vlear why
13 april 2026
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