Always friendly and prompt service. I just had a delay on my deluvery this time - hopefully now resolved with Steve’s help. I find the subscription management system a bit difficult to manage if I w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Se mer
My food is on a 10 week subscription, always have reminder, always arrives on time - 3 Labrador Retriever still love the wet food, use it as a topping on their kibble. Excellent. Thank you
My order was late but only happened once and they were moving factories my dogs 🐕 love this food no more fishy oders from full glands they have the best shiny coats may be a bit more expensive but it... Se mer
Företagsinformation
Om Burns Pet Nutrition
Skrivet av företaget
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Skrivet av företaget
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Kontaktuppgifter
Storbritannien
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 43 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have been using burns Active for 20 years
I have been using burns Active for around 20 years, my dogs love it and always have abundant energy. The dogs are able to search for for extended periods thanks to this food. Service and support was always second to none.
6 maj 2026
Very late delivery so had to buy…
Very late delivery so had to buy another brand to tide dog over
6 maj 2026
Svar från Burns Pet Nutrition
Hello, I am very sorry for the delay in your order, the warehouse was in the process of relocation and it affected the delivery time.
Easy to order
Easy to order, quick delivery, well packaged, and more importantly, my dog loves these food, and it suits her medical issues.
3 maj 2026
Excellent product
I buy the senior dry food for my 10 year old Lab.
She loves it!
Fast delivery too.
4 maj 2026
I didn't receive my parcel so can't…
I didn't receive my parcel so can't rate the product. I have bought Burns diet in the past and would like to try and transition Maggie back to Burns but will need to buy from a retailer carrying the dog food on a bus
4 maj 2026
Svar från Burns Pet Nutrition
Hello, I am sorry to hear your parcel did not arrive, if you email info@burnspet.co.uk with the order number, we will look into this.
Many thanks
Vicky
This is our fourth dog to be brought up…
This is our fourth dog to be brought up on Burns, wholesome balanced food.
Service and delivery prompt
3 maj 2026
My cat is very picky
My cat is very picky, but she is happy with Burns products. I am giving 5 stars on her behalf.
29 april 2026
Reliable and efficient staff
Reliable and efficient staff, really helpful, good food, would highly recommend.
29 april 2026
Excellent Product 👍
22 april 2026
Yummy grub said the dogs!!
28 april 2026
Ingredients true to packaging
My dog is allergic to poultry so just feed her lamb, fish, beef. Easy right? No! The amount of companies that advertise as lamb but when you check the ingredients it starts with 30% chicken. So, refreshing to find Burns who keep the ingredients true to the packaging and the bonus my dog loves it and devours her food at meal times. Thanks Burns.
3 maj 2026
Omdöme utan inbjudan
Ingredients true to advertising
My dog is allergic to poultry so just feed them lamb, fish, beef. Easy right? No! The amount of companies that advertise on the front lamb but when you read the ingredients it starts with 39% chicken! SO refreshing to find Burns who don't add cheap chicken to the lamb and fish ingredients but keep the ingredients true to the packaging. The bonus is also that my dog loves it and devours her meals, so thank you Burns!
22 april 2026
My dog is a fussy eater yet loves Burns…
My dog is a fussy eater yet loves Burns food (particularly the biscuits but also the fish with carrot dish)!
Really quick delivery too! Excellent service by all!
27 april 2026
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