Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I have never had a problem with the locations near me. I collect cologne/perfume I have inspos, middle eastern, main stream and niche in my collection of over 250 bottles. To hear people calling scent... Se mer

Betygsatt 1 av 5 stjärnor

PLEASE STAY AWAY! Went to one of their physical stores with my family while on vacation, in a legit outlet mall, only to find out the perfume is not authentic. As an EDP concentration, it wasn’t even... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

All their feedback is saved comments just copy/pasted to the replies, done by the marketing with no personal feedback. BEWARE: Claude Marsal, Duccio Paolini, Absolute, Sofia Belluci, Gerard Monet, am... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I had a very disappointing experience at Parfum Europa (Store 3E18) at the Orlando International Premium Outlets at around 7:30 PM. The sales associate, Lemmons, was rude and unprofessional. I asked i... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av smaksättare och dofter
  2. också i
  3. Klädbutik

Skrivet av företaget

For Perfumes 4U, perfumes are a subtle touch of elegance that lingers in the memory of whoever smells it.


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

86 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,5

Alla omdömen

(86)

5 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

St Louis Premium Outlets- Perfumes4U

I recently visited the Chesterfield, MO outlets perfumes4U store. Dee Dee, the assistant manager, greeted me and guided me to fragrances similar to ones I told her I used and liked. I ended up purchasing the Claude Marsal, La Melodie at a very reasonable price. My wife loves the scent and the way Dee Dee made me feel welcome will ensure we visit again!

7 februari 2021
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Hello EJ,
Thank you very much for such an excellent review! We work diligently to offer the best perfumes and service to our valuable clients; we are happy to see that reflected on your last visit to our store. Honestly, our number one priority is consistent with providing the public with excellent customer service; we are just here to help you! . We appreciate you taking the time to share your experience with us—and we agree, DeeDee is indeed a gem to have on our team! We count ourselves lucky for customers like you.
Sincerely
Perfumes4U

Betygsatt 5 av 5 stjärnor

DeeDee was incredibly helpful

DeeDee was incredibly helpful and had a ton of knowledge about many types of smell goods. Check her out.

31 december 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Hello Carl,

Thank you so much for your kind words. We appreciate you taking the time to share your experience with us—and we agree, DeeDee is indeed a gem to have on our team! We count ourselves lucky for customers like you.

Sincerely
Perfumes4U

Betygsatt 1 av 5 stjärnor

They are fake

They are fake. The store at the Clarksburg outlet sold a fake perfume to me !!!! so disappointed!!! it is a fake MISS DIOR PARFUN. now they are refusing to give me back my money. what can we do 90 dollars to the drain!!!! Clarksburg outlet Perfumes 4U or
perfumes4u.com THEY SELL FAKE AND OLD PERFUM DO NOT BUY ANYTHING FROM THEM.

27 december 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Hello Sierra,

Please accept our sincere apologies.If you are a client of ours, we would like to investigate this issue further. Please send us an email to customerservice@perfumes4u.net so that we can resolve this issue.We can guarantee you that our products are kept in a controlled environment to ensure quality. We do not carry or sell any imitations, old, or used items. All of our products are of the same quality you would expect to find at the leading department stores. All of the products that we sell are genuine and come to us directly from the vendor.

Sincerely,
Perfumes4U

Betygsatt 1 av 5 stjärnor

you just sold a fake perfum to my…

you just sold a fake perfum to my husband!!!! so disappointed!!! it is a fake burberry (the beat) he bought it at the sawgrass in florida and brought it to chicago, now what can we do???? 100 dollars to the drain!!!!

9 december 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Hello Sil,

We can guarantee you that our products are kept in a controlled environment to ensure quality. We do not carry or sell any imitations, old, or used items. All of our products are of the same quality you would expect to find at the leading department stores. All of the products that we sell are genuine and come to us directly from the vendor.

Sincerely
Perfumes 4U

Betygsatt 1 av 5 stjärnor

We were at the store and the manager…

We were at the store and the manager showed us the Claude marsal parfum.
The tester smelled really good so we bought two of them and when we opened the box the parfum do no smell the same, last less than 2 hrs, and on top the bottle is also such a cheap plastic quality as if they got it from china. Chutiya store won't recommend anyone going there.

28 november 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Hello Jay,
Claude Marsal is a perfume brand that was launched in 2016. The perfumes are made in France, and they have a 24% oil concentration that will make the aroma to stay longer on your skin. Perfumes 4U owns the trademark rights to Claude Marsal Parfums, and we are proud to sell this quality product. In fact, 80% of Perfumes on the market are made and distributed by companies other than the namesake.

Sincerely
Perfumes 4U

Betygsatt 5 av 5 stjärnor

Eric was helping us yesterday he was…

Eric was helping us yesterday he was excellent and very polite , we have really a good buy, so go to perfumes4U in St Louis premium outlets

16 november 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Hello Gina,

Thank you so much for your kind words. We appreciate you taking the time to share your experience with us—and we agree, Eric is indeed a gem to have on our team! We count ourselves lucky for customers like you.

Sincerely
Perfumes 4U

Betygsatt 3 av 5 stjärnor

The service was good but the prices…

The service was good but the prices were high! When I went home checkEd online and I could get the same exact smell and size perfume for $34.00 at Walmart.com and I was charged $49.50! I wish I would of done my research first! Definitely not a discount store.

28 oktober 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Hi Chell, thank you for taking the time to input on your recent purchase of Perfumes 4U. Our pricing is comparable to similar department stores in the area. We feel we provide good value given our central location and extensive facilities. We regret that this was not your impression and offer our apologies.

Betygsatt 1 av 5 stjärnor

I actually work for Claude the perfume…

I actually work for Claude the perfume that they are selling everyone at their stores this is actually the cologne that they push on you first when you come to their stores, beware it is a fake. What they do is buy one real bottle as the tester and that is the one they spray on you to make you feel like you are getting the same thing. I actually bought a few bottles of other colognes from three of their locations as well and they are all fakes. Beware I have been in the cologne industry for 32 years.

26 oktober 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Claude Marsal is a perfume brand that was launched in 2016. The perfumes are made in France, and they have a 24% oil concentration that will make the aroma to stay longer on your skin.

Perfumes 4U owns the trademark rights to Claude Marsal Parfums, and we are proud to sell this quality product. In fact, 80% of Perfumes on the market are made and distributed by companies other than the namesake. For example, the perfumes of Rhianna, Jay Z, Kenneth Cole, Vince Camuto, Michael Jordan, Bijan, PitBull, Pierre Cardin, Sean John, Royal Copenhagen, Sofia Vergara, and Tommy Bahama are owned, manufactured and sold by our retail competitor Perfumania.

Betygsatt 1 av 5 stjärnor

All their feedback is saved comments…

All their feedback is saved comments just copy/pasted to the replies, done by the marketing with no personal feedback. BEWARE: Claude Marsal, Duccio Paolini, Absolute, Sofia Belluci, Gerard Monet, among other perfumes/colognes are company-owned - the ones they push over designer brands. The sales are rip-offs as the prices are slightly increased to have a 'sale' on a particular brand - all their brands! Don't waste your time and money of water-downed knockoffs. All bottles are purchased on Alibaba or DHGate making them cheap glass and plastic tops. Go to Macys, Nordstorms even Ulta for designer parfums.

25 oktober 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Hello Dani, Perfumes 4U owns the trademark rights to fragrances like Claude Marsal Parfums, and we are proud to sell this quality product. In fact, 80% of Perfumes on the market are made and distributed by companies other than the namesake. For example, the perfumes of Rhianna, Jay Z, Kenneth Cole, Vince Camuto, Michael Jordan, Bijan, PitBull, Pierre Cardin, Sean John, Royal Copenhagen, Sofia Vergara, and Tommy Bahama are owned, manufactured and sold by our retail competitor Perfumania. All of our products are the same quality you would expect to find at the leading department stores. All of the products that we sell are genuine and come to us directly from the vendor.

Betygsatt 1 av 5 stjärnor

BEWARE!!! FAKE PRODUCTS!!!

I went to the Oshawa,ON location on September 16th, I didn't even really have intentions of buying a perfume that day but I saw the store and I went inside because I thought I should just buy one while I'm out shopping. Ended up buying Claude Marsal Le Melodie and a CK all. And guess what? ITS FAKE!!! I EVEN CHECKED IT WITH PEOPLE AT DIFFERENT PERFUME STORES!!! THE ONE THAT I TRIED AT THE STORE STILL HAD THE FRAGRANCE ON MY COLLAR TILL NEXT DAY AND THE ONE THAT I BOUGHT WONT EVEN LAST LONGER THAN COUPLE HOURS. I LIVE IN TORONTO AND DON'T WANT TO SPEND MY TIME GOING BACK TO OSHAWA FOR PEOPLE WHO WONT EVEN ACCEPT THEIR MISTAKE. My friend who actually suggest the Claude Marsal confirmed the same by just using it for once and opening and closing the top of the bottle, mind you he's a Fragrance freak and has 100s of perfumes. I AM NEVER GOING BACK TO THIS STORE/COMPANY AND WOULD LIKE TO ADVISE YOU ALL TO STAY AWAY FROM THEM AS WELL.

29 september 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

First, we would like to thank you for taking the time to input on your recent purchase of Perfumes 4U. It is only through feedback like yours that we can provide and, indeed, improve the service that we provide to our valuable clientele.We can guarantee you that our products are kept in a controlled environment to ensure quality. We do not carry or sell any imitations, old, or used items. All of our products are the same quality you would expect to find at the leading department stores. All of the products that we sell are genuine and come to us directly from the vendor.

Please send us an email at customerservice@perfumes4u.net to discuss further with you. Again, please accept our sincere apologies, and we hope to serve you better.

Betygsatt 1 av 5 stjärnor

Horrible service & pushy staff

28 september 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Thanks for sharing your review with the community and us. If there's any way we can make your experience better, contact us at customerservice@perfumes4u.net to discuss further with you. Please accept our sincere apologies, and we hope to serve you better.

Betygsatt 5 av 5 stjärnor

Great place, great service, great perfumes.

Before I begin let me state I was NOT paid or influenced in any way for this review. I bought products from the store with my own money and this is my personal opinion on the experience. I visited the store at the outlet mall in Winnipeg - the service was excellent. Heather was very quite helpful and patient with me introducing me to perfumes and scents I had not considered before. She was also very professional and knowledgeable describing each scent and mentioning the top, middle and base notes. Additionally, she gave me the time I needed to make up my mind. One perfume she suggested and I was unsure of, she sprayed it on my arm again and told me if I was not happy with it by the time I got home to return it unopened/sealed with the receipt - she would happily exchange it for another one I found more suitable- I did not have to return it as I really enjoyed the scent on my arm as the day progressed into the night. After reading the comments most customers seemed upset because they were not allowed to return the perfume they bought - I was quite happy to have the option of returning a product I changed my mind about. I think if the exact product bought ( people buy fake products online, keep the original they bought at a reputable dealer and try to return the fake to the store) is unopened and returned with a original receipt within a few days of purchase is acceptable. I bought 2 bottles earlier in the week and have no regrets and have been back since and got another bottle. If I could offer a recommendation though it would be to be able to buy smaller sample sizes as spraying it on in the store once is not enough in my opinion to have a good idea if how a fragrance performs on individual body chemistry over time - I would rather spend a small amount and have a sample size I can apply over a short period of time before I make up my mind to spend money on a good quality perfume especially from a little known or unknown brand. I will definitely visit them again if and when next I need perfumes for myself or as a gift.

10 juli 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Hi Natalie, we would like to thank you for taking the time to input on your recent purchase of Perfumes 4U. It is only through feedback like yours that we can provide and, indeed, improve the service that we provide to our valuable clientele.

Thank you very much for such an excellent review! We work diligently to offer the best perfumes and service to our valuable clients; we are happy to see that reflected on your last visit to our store. Honestly, our number one priority is consistent with providing the public with excellent customer service; we are just here to help you!

Betygsatt 1 av 5 stjärnor

Purchased 2 bottles

Purchased 2 bottles, wasted money, not worth the brand ie. Claude Marsal, I guess it's Chinese duplicate product.

I tested the perfume sample in store was good, but what I took home, the purchased one was duplicate or expired. NO SMELL AT ALL got FAKE product. Guys plz be careful.

Please note, they never tell you they have No refund policy until you pay full amount and than you DiISCOVER they stamp the receipt with red stamp saying NO REFUND.

I THINK THIS IS BIG TRAP FOR CANADIANS TO LOOSE THIER HARD EARNED MONEY.

3 juni 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Hello Bharat,

We are very disappointed to read about your experience.

Claude Marsal is a perfume brand that was launched in 2016. The perfumes are made in France, and they have a 24% oil concentration that will make the aroma to stay longer on your skin.

We can guarantee you that our products are kept in a controlled environment to ensure quality. We do not carry or sell any imitations, old, or used items.

All of our products are the same quality you would expect to find at the leading department stores.

All of the products that we sell are genuine and come to us directly from the vendor.

Please send us an email at customerservice@perfumes4u.net to discuss further with you.

Please accept our sincere apologies, and we hope to serve you better.

Sincerely
Perfumes 4U

Betygsatt 5 av 5 stjärnor

On Saturday I went into the store at…

On Saturday I went into the store at San Marcos Outlet Mall in TX. I was immediately helped by Danny. He provided excellent customer service, was very knowledgeable on all the perfume brands. He gave me some good suggestions and excellent deal. I ended up buying 2 bottle of perfume and I'm very happy with the product, price, and customer service. Also, they only sell GENUINE brands instead of the knock-offs. I would recommend them to anybody.

24 februari 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. Our team puts customer experience and satisfaction as their priority, and your review reaffirms the hard work they put in every day. So thanks for your kind words and we look forward to seeing you again!

Betygsatt 5 av 5 stjärnor

Very happy with my purchase

12 februari 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Thank you very much for such an excellent review! We work diligently to offer the best perfumes and service to our valuable clients; we are happy to see that reflected on your last visit to our store.

Betygsatt 5 av 5 stjärnor

I went in knowing what I want and… Gino is the man!

I went in knowing what I want and bought it along with two others choices because Gino is knowledgeable on the products and blends that he can cater fragrances to your liking. So you know what they say “how can you sell shoes if your barefoot” Gino is not barefooted by any means! He can definitely tell you the blends that will spark interest on what you’re used to and open up your senses to other blend to fit you likes. So I can speak all honesty if you visit the northbend store see Gino he’ll do you justice.

7 februari 2020
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us—and we agree, Gino is indeed a gem to have on our team! We count ourselves lucky for customers like you.

Betygsatt 1 av 5 stjärnor

BE WARNED!!!

BE WARNED!!!! I was looking for a anniversary gift for my wife and thought Perfumes 4 U at the Phoenix Premium Outlet would have reasonable prices. Turns out that they charge 2-3 times as much as all of the other perfume stores for the exact same perfumes and have a NO REFUND policy, or replacement with gift card. I was unable to receive the help I needed and after much time I decided on the Calvin Klein Obsession 3.4oz for $65. After leaving the store I checked online for prices and found it was running $18.17- $21.50 at a dozen other stores. I went back and the manager informed me of their policy, that I would have to exchange within 7 days, but was unable to receive a refund or gift card.

When I asked for help to exchange the manager was totally worthless as a sales person. She said, "what does your wife wear". I said I needed help choosing a scent. Her response was, "well what do you like". She was totally unable to offer any common professional advice. As I was shopping another shopper came in and asked the price for a specific perfume and said to her freind that it was more expensive there.

Do not waste your time and money shopping where they offer no courtesy or professional help to overpay for perfume. I asked to speak with her manager and was given a card to their corporate office that only goes to voice mail. NEVER AGAIN!!!

31 december 2019
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

George,

We are very disappointed to read about your experience during your visit to our store. While an apology will regrettably not alter the outcome of your experience on this visit, we do extend it with all sincerity. This is the level of customer service that is indeed not acceptable, and we will address it accordingly.

Our pricing is comparable to similar department stores in the area, and we feel we provide good value given our central location and extensive facilities. We regret that this was not your impression and offer our apologies.

Our number one priority is consistent with providing the public with excellent customer service, if there is a problem with your purchase, we want to make sure you receive the proper attention, and we shall do our best to correct the problem.

Betygsatt 1 av 5 stjärnor

It’s a scam! Don’t waste your time and money

It’s a scam! I will never go back there and will make sure nobody I know steps foot at any of these stores.
The salesperson sold us perfumes we had never heard of saying they were top of the line; I heard different people getting different prices from the staff and nobody mentioned anything to us about a NO RETURN policy. I feel cheated.

9 november 2019
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

We are very disappointed to read about your experience during your visit to our store. We can guarantee you that our products are kept in a controlled environment to ensure quality. We do not carry or sell any imitations, old, or used items. All of our products are the same quality you would expect to find at the leading department stores.
All of the products that we sell are genuine and come to us directly from the vendor. Our return policy is stated on the receipt and in front of the register at all times. Also, our return policy will allow you to do an exchange for another perfume on unopened merchandise within 7 days with receipt.

Again, please accept our sincere apologies, and we hope to serve you better.

Betygsatt 5 av 5 stjärnor

Customer service was awesome

Customer service was awesome. Jessica @ Philadelphia Mills took care of my purchase. Prices are good as well as quality. Thanks Jess!

29 september 2019
Omdöme utan inbjudan
Logotyp för Perfumes 4U

Svar från Perfumes 4U

Hello,

Thank you for your kind words; we are so happy to know that Jessica was terrific.

We are looking forward to seeing you again.

Sincerely
Perfumes 4U

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer