The technical support team helped me with the issue. My account was blocked during a payment, but after asking some clarifying questions, the problem was resolved and my account was unblocked.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The technical support team helped me with the issue. My account was blocked during a payment, but after asking some clarifying questions, the problem was resolved and my account was unblocked.
Företaget har svarat
For some reason you guys cant see most the emails i send you, could you let me know if you just recieved my email with the informations? P-10277967, also please the account number do you mean account... Se mer
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Comprei uma licença no g2deal.com e fiz o pagamento por PIX a intermediária foi a Paymentwall. A g2deal alega que o pix não entrou, inclusive me enviaram email com print do sistema informando que esta... Se mer
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Absolute dog shit experience. Worse experience ever with this payment processor. I tried to make a $10 purchase and i had to jump over so much invasive ID verification ever. Took over a week to resolv... Se mer
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Paymentwall Inc. is a global payments platform which services businesses in the SaaS, travel, and E-Commerce industries across 200 countries and territories. Paymentwall is best known for its wide range of 150 local payment options, which helps companies of all sizes enter into hard-to-reach markets.
San Francisco, USA
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Paymentwall costumer service are very helpful
Thank you for your perfect support,they offering amazing costumer service and they solve any problems if found with fast replying
and i'll deal with you more and more to grow my business.
Thank you
They want a copy of my ID for a $10 payment! I didn't even know this company until I had to use it for a small payment. I find it suspicious that they want to collect such data from everyone. High risk of identity theft.
Foi super legal poder trabalhar juntos para checar minha conta. Mesmo eu tendo errado alguma vezes houve enorme paciência e disposição pra poder alinhar tudo certinho.
Excelente atendimento, rápido e eficiente !!
Meu problema foi resolvido bem rápido
A vendor that used Payment Wall did not fulfill its promises. Payment Wall responded quickly and friendly and contacted the company of which I bought a service. Payment Wall came up with a satisfying solution. I can recommend this payment provider as a satisfied customer.
Am 14.01.2021 wurde eine Zahlung von mir gesperrt und das Geld einbehalten. Heute ist der 26.01.2021 und bis heute kam kein Cent zurück auf mein Konto. Jedes mal kriege ich den selben Spruch, dass das Team dran arbeitet und es bald einzahlen wird. Eine Rückzahlung braucht MAXIMAL 1 Woche!! Wenn das so weiter geht werde ich rechtliche Schritte einleiten um an mein Geld zu kommen. - ja ich habe diese Bewertung kopiert um Zeit zu sparen aber genau dasselbe Problem
Great support from the Verification Team! They helped me a lot and I got what I wanted.
I had a problem with doing online payments for a few days and finally find their email address as no one seemed to be able to help. Within a short while i got a reply from paymentwall and they kept replying to every email until my problem were solved within hours. They were patient and friendly and assisted me to finally be able do do a payment. Thanks guys you are amazing!!!!!!
Customer Service got back to me within a few hours really helpful and resolved my issue. keep up the good job I guess ^-^
Great experience with paymentwall, the costumer support are reliable and really did their job and their costuemr support is great as well. Looking forward on using their service in the future
after my card was declined due to suspected fraudulent activity, they were quick to assist me with the verification process and i was able to make my payment within the day! Thank you :)
Great service, got my refund back within a weeks time.
Good company, using it for months now. The only two bad things about it are
1) the big commission
2) the delay for payout
but the service it self and customer service are very good.
Recebi um suporte veloz e eficiente em menos de 2 dias eu consegui pedir reembolso de um pagamento. Foram respeitosos durante o atendimento e conseguiram arrumar meu problema.
After I applied for a refund, the refund did not arrive. Moreover, I was blocked from purchase because fraudulent action. I have communicated with the customer service for many times and sent the required documents to them in DIFFERENT WAYS for MANY TIMES. But they just simply pretend that they can't open the documents and unblock me. I'm really fed up with these scammers and have now decided to tell my experience.
A bunch of liars and cheats. They make up a different story every now and then. They claim that they have sent the money back to the payment agent and it may take 30 days, which is technically not possible, refund only by SEPA transfer, which can be found on the IDEAL website. But of course he knows better and what you customer can know, bunch of I....s from the service. They cannot send the transfer confirmation for reasons not specified. If you are from Europe, avoid this website with a wide berth. You have no way of getting the money back in your home country. Don't be fooled
They help me with my card and account. Good job.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.