Parkdean Resorts Omdömen 

The customer adviser who dealt with my booking was very helpful and sorted all my little extras for me . I’m really looking forward to my stay . Thank you Parkdean Making my experience drama free

The site was full off drunken people
People on mortor bikes all over the camp site
little children on the park at 12am
Fireworks going off late night
It’s says no fire pits but there was some campers on the site with them and sparklers
The toilet block was not clean breaken toilets and the smell was really bad
The chip van we got some fish & chips from there at £16.09 and the batter was raw
And I have tryed to get intouch and no one askers as I would like a refund
One good this was the beach

i spent 3 nights in a deluxe 2 bed lodge, the lodge was nice but lacked basic equipment. There were only 2 bath towels for 4 people and very little kitchen equipment. the Oven was also not working. i made a complaint to reception who very promptly provided additional towels a spatula and a dishwasher tab. The swimming pool closed everyday at 4.30 pm which i thought was very early and i also found pool staff to be rude when asking questions (female lifeguard with Bobbed brown hair)the soft play area also closed at 4.30 pm due to a skating session which made absolutely no sense.

We just felt right at home. Nothing was too far away, the children were able to safely explore. I would recommend this place over and over.

The booking process is very easy. All the information is there, and there is a good choice of accommodation to choose from.
The regular communication between booking and arriving is great. And at ocean edge and regent Bay, they ring you a week before as a courtesy call to see if you need any help or extra information before you get there, going that extra step in customer service

The site is tidy enough except we really didn’t like the bar restaurant. It was dismal, dark and didn’t ‘feel’ loved or we thought it too dark to be clean. We didn’t eat there because we thought it expensive.
The caravan was the top model I think. Ours was tired in the lounge - sofas worn, grubby and uncomfortable - plus the TV was damaged at the top of the screen. The large bedroom - was it double or a small king? Either way the mattress did not fit the ‘board’ you lie on. It overlapped. We thought that strange and the mattress did not lend itself to support. It was hard to find the room needed for 2 to sleep well - and so we didn’t unfortunately.
We were disappointed with the caravan considering it was your top model. We’ve had better more spacious vans.
The entertainment place seemed full of gaming machines everywhere you looked and the stage area dark and loud. A complete negative for us.
We didn’t use the pool but it looked nice.
Overall - we got what we paid for I suppose. It was very reasonable for 4 nights and that can’t be all bad.

Excellent staff Karen in reception at st Margaret’s so kind and helpful accommodating my family nothing too much trouble
Really grateful for her help when needed safe bungalow for my husband who has been poorly to get around made sure we had what we needed
Love coming here as we come up to two to four times a year as love visiting
Very grateful to be able to stay

Sandford-check in staff was really rude, calling me a liar, also when we booked in they booked us into a pitch someone was already on and was a had reverse with a caravan and again lady was rude on check in, cash point onsite debit our account but didn’t give any money- staff onsite no help at all- swimming pool absolute joke, we seen so many families being turn away and ours due to limited space as it was broken but staff were trying to hide that it was broken and lied to us about it. Bar coffee was milky and watery.

This is a Gold caravan, so we expected a higher standard. The shower was excellent – easily the best feature. Everything else was a different story, and this was only day one.
The worktops, cupboards, plates, forks and other cutlery were all greasy. Even the broom handle was greasy. There was a rusty, filthy tin opener (the mechanism was caked in rust and grime), the door handles were very loose (they came off easily), and the top of the extractor fan was thick with grease – clearly not cleaned in ages. The kettle needed descaling, the ironing board cover was stained and dirty, the bathroom radiator was rusty, the oven toaster rack was the wrong one and broken, the hairdryer was not safe and has not been replaced, and there were crumbs all over the dining-area seats. The floor needed a vacuum, the living-room carpet was poorly fitted, stained and dirty with visible debris and fraying, and the mattress had large yellow-brown stains on both sides (the underside looked like possible urine stains). The caravan still smelled of cigarette smoke from the previous occupants. The kitchen area in particular looked like it had seen fried breakfasts every day.
I seriously don’t think this place has had a proper clean. We spent from 16:10 until 19:24 just cleaning, and we’re still waiting for a vacuum to sort out the carpets.
On the positive side, the maintenance team came out quickly to fix the door handles, the stained mattress was changed quickly, and the smoke smell is being addressed tomorrow with a deodoriser machine.
These are just a few of the problems we found.
Fish & chips
If you like frozen chips then the site fish chip shop is fine. If not, head into Cowes instead for decent ones made with fresh-cut potatoes – they had that proper chip-shop quality. But LL THE ABOVE problems was sorted quickly but should not of been a problem in the first place.

Really bad experience it was supposed to be a superior lodge but it was filthy and smelt really bad. Would never book again. Nothing superior about it. We were so disappointed

Easy to book ,the location we like and once booked you receive a prompt email.

Parkdean hunstanton, fell through the sofa,was about 4mm thick ply,no support bar (which even the worker said there should of been one)made numerous complaints so far to no avail, shocking customer service happened over a month ago and still nothing from the comlaint team,shocking as will now never use another parkdean with how this has been handled.

I find it so easy to book a holiday. Had no problems at all. Very good and i struggle with dyslexia and struggle to book holidays normally.

Caravan dirty, dangerous, not as advertised. Was plates cups missing,window broken,lights not working, last persons toiletries left in bathroom,parking issues, and much more.tryed to complain,some where done but most didn't .worst hoilday ever challaborough bay Devon. Carvan seahorse 38.booking no 12710770 14/ 09/26 -21/26 we did leave early because of start of park and caravan,

Check in ok. Caravan shower broken and not clean. Reported issue, repair made. Ensiuite light flickering. Furniture and curtains have holes. Retired motel owners notice poor maintenance. We would have never expected our guests to experience such low standards. Noisy site unlike 2 other Parkdean sites recently stayed in. Noise from entertainment hub didn't stop until midnight kept us awake. No sound barriers to mitigate noise issues. Not sure if anywhere on this site won't have this issue. Left after one night would not recommend Camber Sands.

This time I've got value for my money especially getting a £50 discount for being a loyal customer for booking my holiday for next year

The SILVER caravan when arrived was dirty as below

Caravan was under brambles and trees so the veranda and table etc was covered
A Dirty wet bed sheet outside caravan
Cereal under table
Tea bag stains around bin in cupboard
Food crumbs in other cupboard
Sofas were stained all over
Single bed hanging off wall
Not enough cutlery and glasses for 3 people in a 6 berth
And the final straw was dried faeces all over main toilet seat

No one came to clean after numerous requests so we had to do this ourselves which was a biological hazard in itself
2.5 days later they offered to move us caravan 2.5 days too late in our opinion all we asked fir was a refund for the 2.5 days we had to wait for anything to be rectified but the response we got was they acted and sorted appropriately which is utter nonsense

Sophie was more than helpful and very patient. I booked 3 sites and my sister booked 2 sites, Sophie worked hard to try to put us near each other. Not an easy task with 5 caravans of different types. I was very impressed with her helpfulness.

Was no problem to deal with after I made a mistake in booking wrong date,it was rectified so quickly and the lady was excellent.

Parkdean wverytime, everything you need in one place