Rebekah Cairn is our service representative to book with Viking Cruise Lines. She has been very helpful, considerate and listens carefully. We have nothing but praise for her kindness and patience.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My second cruise with Panache this year. I have used their service several times now and there is always someone available to help 7 days a week. Very reassuring knowing someone is looking out for y... Se mer
From the moment I spoke to Jill I knew she would look after me, she was easy to talk to, happy to talk me through different cruise lines pros and cons but most importantly happily changed and requo... Se mer
They may be a new company with only five years trading, but they also gave us five star treatment and service to add. Nicola was always in our loop, for the 2 to 3 weeks it took us to decide our world... Se mer
Företagsinformation
Skrivet av företaget
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Kontaktuppgifter
Strawberry Fields, PR7 1PS, Chorley, Storbritannien
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jacob was our first point of contact…
Jacob was our first point of contact with Panache cruises and from that initial email to finally booking our 1st Crystal cruise he was extremely helpful, friendly and very enthusiastic. Passing on heaps of knowledge that was both informative and backed up by several calls he made to the cruiseline on our behalf.
He managed to apply several cruise line offeres and extra perks to our booking which we wouldn't have received had we just booked direct with the cruiseline. Going forward, I will happily put my faith in Jacod to find us the best cruise package as we continue to explore the more luxury lines. Thanks again Jacob.
Prompt and efficient service
Prompt and efficient service. Our agent was called Lisa Buckley and she was excellent. She listened carefully and provided exactly the information we required. Although this was our first contact with Panache Cruises it will certainly not be the last. Highly recommended.
Understood our requirements
Understood our requirements, and put together a package that suited us, and gave a very good price!
Excellent Customer Service .
Louise ,our cruise consultant ,went above and beyond to complete our booking . She made the process incredibly easy and stress free and managed to secure us a very good price.
Her knowledge of our cruise line was exceptional, and she was extremely helpful, professional and attentive throughout. It was clear that she genuinely wanted to make sure everything was right for us.We couldn't have asked for a better service and would have no hesitation recommending Louise to anyone looking to book a cruise. Thankyou so much Louise
Will use Panache again
Lisa was very patient and answered all my questions.
Definitely use Panache again
Will recommend to family and friends
Dear Joanne, an amazing and excellent agent for Panache cruise
Dear Joanne, thank you for being so patient with me when enquiring about our cruise. Your knowledge and friendliness and Kelsey’s help booking us in. You kept me informed about my enquiries plus many questions on the phone and also clear emails. You’ve made the whole booking experience a very positive experience. Thank you on behalf of all of us. We will now look forward to a fab time next year!
A huge shout out to Joanne Cottee from…
A huge shout out to Joanne Cottee from Panache she was absolutely amazing from start to finish. Never tired on the relentless questions and queries and this was over the course of several months! She found a cruise that was everything we had wanted to include for the trip. Highly Recommended!!
We always book with Catherine Divan she…
We always book with Catherine Divan she gets the best deal and looks after you throughout the whole experience
Great customer service
My wife and I would like to express our thanks to Nicola at Panache Cruises. Great customer service, all options we asked to be considered were explored in full along with great advice from Nicola on other options. Friendly advice and a real desire to construct the best itinerary for us at a value for money price.
Our Feb 27 cruise will be our 2nd ever and we know who to contact for our next!
Brilliant company to deal with.
I would highly recommend using Panache for booking a cruise. We have now booked three cruises with Nicola as our contact, who has got us the best price on each booking, and is always efficient, responsive and lovely to deal with.
Great experiences
Ease to deal with, good advice, good options provided, nothing too much trouble. So nice to SPEAK to a real local person.
Highly recommended.
Client contact was really good
Excellent service and lovely staff
Susan at Panache couldn't be more helpful. Nothing was ever an issue and she sent through numerous quotes and options as we tried to work out as a group the cruise that best fitted in with our group and our dates of travel. Simply excellent service and I would highly recommend Panache Cruises
Great service and communication from…
Great service and communication from Kelsey, standing in for Jen, who was on annual leave.
Answered all questions promptly and gave advice re transfers. etc.
Roxanne is the Best TA at Panache!
We worked with Roxanne on some luxury cruises. She was quick and efficient. Always got back to us and worked up the best deals available. Very fun to work with and we can't say enough good things about her and Panache Cruises.
Excellent service from Nicole as per usual
I always find Nicole from Panache cruises very friendly, helpful, and efficient, and trust her completely when booking a cruise.
First time Panache
I was very specific with what I wanted and Nicola got me the exact booking at a good price. She also sorted out a glitch with the cruise company website account.
Great service
Great service. Very helpful and understood our requirements to provide quote quickly that met all our needs including a good price.
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