Rebekah Cairn is our service representative to book with Viking Cruise Lines. She has been very helpful, considerate and listens carefully. We have nothing but praise for her kindness and patience.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My second cruise with Panache this year. I have used their service several times now and there is always someone available to help 7 days a week. Very reassuring knowing someone is looking out for y... Se mer
From the moment I spoke to Jill I knew she would look after me, she was easy to talk to, happy to talk me through different cruise lines pros and cons but most importantly happily changed and requo... Se mer
They may be a new company with only five years trading, but they also gave us five star treatment and service to add. Nicola was always in our loop, for the 2 to 3 weeks it took us to decide our world... Se mer
Företagsinformation
Skrivet av företaget
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Kontaktuppgifter
Strawberry Fields, PR7 1PS, Chorley, Storbritannien
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Great service. Very helpful and understood our requirements to provide quote quickly that met all our needs including a good price.
Nicola went the extra mile ............
Nicola went the extra mile to find us exactly what we wanted for our Douro river cruise. She always responded quickly, even when "out of office" and the process happened quite quickly because she listened and responded to what we wanted. Well done and thanks! (We just need to enjoy the cruise now!)
Excellent Service
Olga promptly replied to my inquiry and was proactive in suggesting a similar cruise at a discounted price which we purchased. She was efficient and polite answering all our questions and she was easy to contact
We were looking for our Luxury Holiday…
We were looking for our Luxury Holiday to celebrate my wife's 75th birthday and our friends recommended this Scandinavian Cruise by Cunard with Panache Cruises.
We contacted Panache and emailed Jill Hurst and the service she has given us has so far been first class.
We finalised our booking over a telephone call and all our questions were answered and requests sorted in a friendly manner and also the transport to Southampton arranged.
Jill will most certainly be contacted if we need any more information.
Good experience
The staff were very helpful in answering all our queries with patience and guidance. The price was lower than booking direct with the company 👍
Excellent service with knowledgeable…
Excellent service with knowledgeable and helpful agents (esp. Elita). And even better pricing to sweeten the deal.
5 Star all the way with Panache
5 Star all the way with Panache.
Great Service, Great Price and great communication from Jill. Couldn’t fault them.
Recommended
My initial inquiry to Panache Cruises was dealt with promptly and efficiently. Nicola was extremely helpful from the start and answered all my questions. Anything she was unsure about, she found out and got back to me very quickly.
Nicola is a great ambassador for Panache
Nicola was excellent to deal with when booking my first cruise with Silverseas. She was very informative and easy to call even when she wasn’t working she would get in touch if you needed anything.
I had put in a couple of requests to different companies for information about the cruise, it was Nicola who got in touch quickly and sorted it all out, also with a good discounted price! If all goes well with the cruise I would definitely book through Panache and Nicola again
Felicia was very helpful
Felicia was very helpful, accommodating and responsive in helping us book our cruise!
Just booked our second Cruise
Just booked our second Cruise with Lisa. Nothing was too much trouble even after quite a few changes. We were kept informed after every one. Would not hesitate to book another one with Panache
Explora's Mediterranean Cruise
I found Jacob very very helpful & very keen to do business
Jacob Marsters at Panache was quick to…
Jacob Marsters at Panache was quick to respond, understanding and helpful, securing a good deal for our cruise.
I was sceptical that they could provide…
I was sceptical that they could provide better prices than direct to the cruise lines but they came through with some very good offers. Service was clear and
Helpful
Very knowledgeable and friendly service…
Very knowledgeable and friendly service and nothing was too much trouble. Whatever was asked for the information was found if not straight away went and found out and then came back to you as promised. Would definitely use this company again. Rita was excellent in every way.
Comprehensive and timely response
Listened to the brief, comprehensive and timely response at a great price.
Smooth transaction
Joe made the booking process easy and took time to go through all the details.
Great advice and service when booking first cruise
Recently booked a Norwegian Cruise for next year, with the help of Jen Coombes and Kelsey Sutherland. This is my first time going on a cruise and their advice on what was available and suitable helped greatly when making the booking, and Kelsey also assisted further with customising an extra nights stay in Amsterdam before we set sail. Cannot wait for the cruise now...
Great to deal with!
Olga was great to deal with! She found me available options for my dates, made useful recommendations and was patient with changes of plan. Overall the process was easy and efficient. The continued support has been appreciated.
Very happy with experience and assistance from Becky
Becky was extremely helpful and quickly provided information on cruises that met our time frame and requirements. She assured us that her assistance did not end with deposit taking but continued with all our cruise requirements, excursions and dinner bookings, to take the stress from us right through the journey.

Svar från Panache Cruises
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