Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promis... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thou... Se mer
Företaget har svarat
I find Sovereign to be an incredibly helpful and courteous company to book my cruises through. They have many shipping lines to offer, something for everyone. I would highly recommend this company,... Se mer
Företaget har svarat
The attitude attention of the young lady who dealt with our enquiry called Poppy. Also liked the telephone being answered quickly without having to press options buttons
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Kontaktuppgifter
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Storbritannien
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Utmärkt
968 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Assistant was calm and considerate
Assistant was calm and considerate. I was made aware of various choices which existed and left to make my mind up. Any financial implications were explained. My particular needs were satisfied.
28 september 2026
Rebecca handled my initial questions…
Rebecca handled my initial questions about this voyage and then through two other calls everything was tied down with all the information my wife and I needed to make this booking on Cunard. So helpful and professional all the way through the three conversations, and as always Sovereign made this whole process so easy and enjoyable!
8 oktober 2026
Svar från The Sovereign Cruise Club
Dear Mr Quentin Hill,
Thank you so much for your recent 5-star review.
We are pleased to hear that Rebecca provided such professional and helpful support throughout your booking experience. We will be sure to pass on your kind words to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Quickly got to speak with a person
Quickly got to speak with a person. Explored options with me.
21 september 2026
Svar från The Sovereign Cruise Club
Dear Mr Mark Stockton,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you were able to speak with a member of our team quickly and that we could help you explore the best options for your cruise.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Kim Moreland was prompt and helpful
Kim Moreland was prompt and helpful. We have used you several times before and always found you good and with some money saving also.
8 oktober 2026
Svar från The Sovereign Cruise Club
Dear John Chapman,
Thank you so much for your recent 5-star review.
We are pleased to hear that Kim provided such prompt and helpful service. It is especially rewarding to know that you have chosen to book with us on several occasions and have continued to enjoy both our service and the value we offer.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful and knowledgeable,Kim…
Very helpful and knowledgeable,Kim looked after us and provided information about the cruise and trips.thank you so much Paul Billingham
8 oktober 2026
Svar från The Sovereign Cruise Club
Dear Paul Billingham,
Thank you so much for your recent 5-star review.
We are delighted to hear that Kim provided helpful and knowledgeable advice and that the information she shared about your cruise and excursions was valuable. We will be sure to pass on your kind comments to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Reliable & helpful Service
Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promised confirmation arrives in the email inbox.
7 oktober 2026
Svar från The Sovereign Cruise Club
Dear Andrew Harrison,
Thank you so much for your recent 5-star review.
We are honoured to be your first choice for cruise bookings. It is fantastic to hear that our team consistently provides knowledgeable, efficient and friendly service and that your booking confirmations arrive promptly as promised.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Flexible and helpful easy booking of…
Flexible and helpful easy booking of cruise.Kim Moreland was excellent
7 oktober 2026
Svar från The Sovereign Cruise Club
Dear Jeremy,
Thank you so much for your recent 5-star review.
We are pleased to hear that you found our service flexible, helpful and the booking process straightforward. We will be sure to pass your kind comments on to Kim.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The Sovereign Staff on the other end of…
The Sovereign Staff on the other end of the phone were very helpful and able to answer any questions I had. First class.
7 oktober 2026
Svar från The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are thrilled to hear that our team were able to answer all your questions and provide the helpful service you expected.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The saleman Martin was excellent
The saleman Martin was excellent, very knowledgeable and very helpful.
5 oktober 2026
Svar från The Sovereign Cruise Club
Dear Mr Gough,
Thank you so much for your recent 5-star review.
We are delighted to hear that Martin's knowledge and helpful approach made such a positive impression and will be sure to pass along your kind words to him.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The attitude attention of the young…
The attitude attention of the young lady who dealt with our enquiry called Poppy. Also liked the telephone being answered quickly without having to press options buttons
2 oktober 2026
Svar från The Sovereign Cruise Club
Dear J Turner,
Thank you so much for your recent 5-star review.
We are pleased to hear that Poppy provided such attentive and friendly service and that she was able to assist with your enquiry. We are also pleased that you appreciate being able to reach our team quickly without complicated phone menus.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Svar från The Sovereign Cruise Club
Dear James Dickinson,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received friendly and efficient service from our team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Svar från The Sovereign Cruise Club
Dear Nina Kleiner,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found our team friendly and that we were able to provide all the information you needed.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Our contact was efficiently dealt with…
Our contact was efficiently dealt with and our questions answered
1 oktober 2026
Svar från The Sovereign Cruise Club
Dear Robert Law,
Thank you so much for your recent 5-star review.
We are thrilled to hear that your enquiry was handled efficiently and that all your questions were answered.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Everything when very smoothly on…
Everything when very smoothly on booking the holiday with Joe, he listen to what we wanted and gave advice.
It was so easy we would use this company again .
24 september 2026
Svar från The Sovereign Cruise Club
Dear B Kinton,
Thank you so much for your recent 5-star review.
We are pleased to hear that Joe made the booking process smooth and straightforward, taking the time to listen to your requirements and offer helpful advice.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The courtesy and assistance given by…
The courtesy and assistance given by staff, in the last case Poppy Jones. All our queries were dealt with with ease and to our complete satisfactory
30 september 2026
Svar från The Sovereign Cruise Club
Dear Mr Daniel B Scott,
Thank you so much for your recent 5-star review.
We are delighted to hear that Poppy provided such courteous and helpful service. It is great to know that all your queries were handled with ease and to your complete satisfaction.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
I find Sovereign to be an incredibly…
I find Sovereign to be an incredibly helpful and courteous company to book my cruises through.
They have many shipping lines to offer, something for everyone.
I would highly recommend this company, and look forward to using their services for many years to come.
28 september 2026
Svar från The Sovereign Cruise Club
Dear Penny W,
Thank you so much for your recent 5-star review.
We are pleased to hear that you have found our team helpful and courteous and that our wide range of cruise lines helps us offer something for everyone.
Your recommendation means a great deal to us and we look forward to helping assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Helpful and knowledgeable staff
22 september 2026
Svar från The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are pleased to hear that you found our team helpful and knowledgeable.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Good service throughout
22 september 2026
Svar från The Sovereign Cruise Club
Dear M T & A B Sherling,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received excellent service throughout your booking experience.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Could not have been more helpful a…
Could not have been more helpful a great service in every way nothing was a problem to them thank you
22 september 2026
Svar från The Sovereign Cruise Club
Dear Keith Shillaw,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team so helpful and that every aspect of the service met your expectations.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.