Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promis... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thou... Se mer
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I find Sovereign to be an incredibly helpful and courteous company to book my cruises through. They have many shipping lines to offer, something for everyone. I would highly recommend this company,... Se mer
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The attitude attention of the young lady who dealt with our enquiry called Poppy. Also liked the telephone being answered quickly without having to press options buttons
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Företagsinformation
Skrivet av företaget
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Kontaktuppgifter
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Storbritannien
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Utmärkt
969 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Svar från The Sovereign Cruise Club
Dear Rugby,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team efficient, polite and helpful.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Knowledgeable team on tge phone who…
Knowledgeable team on the phone who delt with my reservation in a timely fashion. We used you early in the year so returned to you again for our recent booking.
7 september 2026
Svar från The Sovereign Cruise Club
Dear Clarke,
Thank you so much for your recent 5-star review.
We are thrilled to hear that our knowledgeable team were able to assist with your reservation efficiently. It is especially rewarding to know that you chose to return to us for another booking after your previous experience.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent company
Excellent company, answers calls promptly, unlike other travel companies. Great after care and competitive prices
27 april 2026
Svar från The Sovereign Cruise Club
Dear Allan,
Thank you so much for your recent 5-star review.
We are pleased to hear that you value our prompt telephone service, competitive prices and customer service.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Always helpful and make everything easy
11 september 2026
Svar från The Sovereign Cruise Club
Dear John Beauchamp,
Thank you so much for your recent 5-star review.
We are delighted to hear that you always find our team helpful and that we make the booking process easy for you.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Svar från The Sovereign Cruise Club
Dear Keith Durrant,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team helpful and informative.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Just handled everything to our…
Just handled everything to our satisfaction. No more to say!
3 september 2026
Svar från The Sovereign Cruise Club
Dear Rainer Karlstad,
Thank you so much for your recent 5-star review.
We are thrilled to hear that everything was handled to your satisfaction and that you were happy with the service you received.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
We book through sovereign cruises…
We book through sovereign cruises regularly and always get a great service.
3 september 2026
Svar från The Sovereign Cruise Club
Dear Patricia H,
Thank you so much for your recent 5-star review.
We are pleased to hear that you regularly book with Sovereign and consistently receive great service from our team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Always my first choice
Easy to contact an agent, no hanging around on the phone, good service and the best price.
3 september 2026
Svar från The Sovereign Cruise Club
Dear David Sopher,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found it easy to contact our team and that you received prompt, efficient service without any waiting around. It is great to know we were able to secure the best price for you.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Superb service as usual.
Superb service as usual. Recently booked our fourth cruise with Seabourn which was our third through Sovereign. Our contact, Skye, was extrememly helpful and a pleasure to deal with. I have spoken to a small number of other cruise agents but none that portray the professionalism and service of Sovereign. Thanks again Skye for your valued help.
19 augusti 2026
Omdöme utan inbjudan
Svar från The Sovereign Cruise Club
Dear Dave Jackett,
Thank you so much for your recent 5-star review.
We are pleased to hear that Skye provided such polite, friendly and professional service. It is great to know she was able to respond quickly to your enquiry and secure a great price for the cruise you were interested in. We will be sure to pass on your kind comments to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Telephone communication was great…
Telephone communication was great including support. Had difficulty loading Insurance details with Cunard's website, Tony did it for us, absolutely brilliant, thank you!
7 september 2026
Svar från The Sovereign Cruise Club
Dear Graham,
Thank you so much for your recent 5-star review.
We are delighted to hear that you were pleased with our telephone support and communication. It is great to know that Tony was able to assist with uploading your insurance details and make the process easier for you.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent service
Excellent service. Very helpful and efficient made the booking process easy.
7 september 2026
Svar från The Sovereign Cruise Club
Dear Mrs Beryl Riley,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received excellent service and found our team helpful and efficient. It is great to know we made the booking process easy for you.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Staff are polite and helpful
Staff are polite and helpful. Good and trusted company to do business with.
3 september 2026
Svar från The Sovereign Cruise Club
Dear Mr Shiu Foo Ng,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team polite and helpful. It is especially rewarding to know that you see Sovereign as a trusted company to do business with.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Service always above and beyond any…
Service always above and beyond any other agent we have used
3 september 2026
Svar från The Sovereign Cruise Club
Dear Mrs Frances Davis,
Thank you so much for your recent 5-star review.
We are pleased to hear that you feel our service consistently goes above and beyond.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Excellent Service from Hans
I requested a quote and I got a phone call from Hans. He was polite, friendly and professional. He looked into my request quickly and efficiently getting me a good price on the cruise I was interested in.
3 september 2026
Svar från The Sovereign Cruise Club
Dear Clair Falconer,
Thank you so much for your recent 5-star review.
We are delighted to hear that Hans was polite, friendly and professional and that he was able to quickly find you a great price for your cruise. We will be sure to pass on your kind words to him.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Sovereign Service
I booked 2 cruises with Sovereign in the last week. On both occasions the people that I spoke to we polite, friendly and extremely helpful. I have booked 18 cruises now with Sovereign, over the years, and have always had excellent service.
3 september 2026
Svar från The Sovereign Cruise Club
Dear Richard Allen
Thank you for your fantastic review and for your incredible loyalty over the years.
Booking your 18th cruise with Sovereign is a wonderful milestone! We are delighted to hear that you have consistently received polite, friendly and helpful service, including with your two recent bookings.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Svar från The Sovereign Cruise Club
Dear Barrie Middleton,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our service easy and friendly.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Megan was very helpful and explained…
Megan was very helpful and explained everything very well.
25 augusti 2026
Svar från The Sovereign Cruise Club
Dear Andree Dollery,
Thank you so much for your recent 5-star review.
We are delighted to hear that Megan was so helpful and took the time to explain everything clearly. We will be sure to pass on your kind feedback to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Quick response to my phone call and…
Quick response to my phone call and efficient booking process..as always by this company.
25 augusti 2026
Svar från The Sovereign Cruise Club
Dear Ann Emery,
Thank you so much for your recent 5-star review.
We are delighted to hear that your call was answered quickly and that you found the booking process efficient. It is great to know we continue to provide the high level of service you have come to expect from us.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Booking process and very helpful agent
24 augusti 2026
Svar från The Sovereign Cruise Club
Dear Sam,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found the booking process straightforward and that our team were helpful throughout.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Professional helpful booking process…
Professional helpful booking process easy. Communication great
21 augusti 2026
Svar från The Sovereign Cruise Club
Dear Lesley Campbell,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found the booking process professional, helpful and easy to navigate. It is also wonderful to know that our communication met your expectations.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
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