Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promis... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thou... Se mer
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I find Sovereign to be an incredibly helpful and courteous company to book my cruises through. They have many shipping lines to offer, something for everyone. I would highly recommend this company,... Se mer
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The attitude attention of the young lady who dealt with our enquiry called Poppy. Also liked the telephone being answered quickly without having to press options buttons
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Företagsinformation
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The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Kontaktuppgifter
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Storbritannien
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Utmärkt
969 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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PLAIN SAILING FROM FIRST CONTACT
PLAIN SAILING FROM FIRST CONTACT, TO BOOKING AND RECEIVING DOCUMENTS AS ALWAYS.
ALL THE STAFF I HAVE DEALT WITH OVER THE YEARS HAVE BEEN MOST HELPFUL, FRIENDLEY AND POLITE.
ON THIS OCCASSION I DEALT WITH ELIZABETH.
25 augusti 2026
Svar från The Sovereign Cruise Club
Dear P B,
Thank you so much for your recent 5-star review and continued loyalty.
We are delighted to hear that your experience was smooth from your first contact through to receiving your documents. It is fantastic to know that our team has consistently provided helpful, friendly and polite service and we will be sure to pass your kind comments on to Elizabeth.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Good value and arranged extras without…
Good value and arranged extras without fuss. Good communication. Friendly staff.
18 augusti 2026
Svar från The Sovereign Cruise Club
Dear Ken Robson,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found great value in booking with us and that arranging the extras was a smooth and hassle-free experience. It is also wonderful to know that our communication and friendly service met your expectations.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Efficient and friendly service
Having just returned from a cruise booked through Sovereign, I have now amended and upgraded a cruise for 2027 and booked a new one for 2028.
Whoever I’ve spoken to has been very helpful and phones are always answered immediately.
24 augusti 2026
Svar från The Sovereign Cruise Club
Dear Jerseygirl,
Thank you so much for your recent 5-star review.
We are pleased to hear that our team has been so helpful and that your calls are always answered promptly. It is fantastic to know you have already booked and upgraded more cruises with us and we truly appreciate your continued loyalty and support.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Professional & friendly
26 augusti 2026
Svar från The Sovereign Cruise Club
Dear Susan Bell,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found our team professional and friendly.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
My initial enquiry was dealt with…
My initial enquiry was dealt with promptly and the overall booking process was dealt with in a friendly and efficient manner
23 augusti 2026
Svar från The Sovereign Cruise Club
Dear PAS,
Thank you so much for your recent 5-star review.
We are pleased to hear that your initial enquiry was handled promptly and that the booking process was friendly and efficient throughout.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Price match promise
Sovereign booked the stateroom room we wanted for us, and managed to get an even better price from an well known online booking cruise site, as the sovereign price promise match says. Thank you Rebecca and Elizabeth
25 augusti 2026
Svar från The Sovereign Cruise Club
Dear Graham Bailey,
Thank you so much for your recent 5-star review and continued recommendations.
We are delighted that Rebecca and Elizabeth were able to secure the stateroom you wanted and provide you with an even better price through our price promise. We will be sure to pass on your kind thanks to them both.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
I like to book with Sovereign Cruises…
I like to book with Sovereign Cruises because they are very professional and staff are helpful and friendly. I always recommend Sovereign to my friends. Rebecca who looked after me yesterday was superb. Thank you.
25 augusti 2026
Svar från The Sovereign Cruise Club
Dear Sheila Fowler,
Thank you so much for your recent 5-star review and continued recommendations.
We are delighted to hear that you find our team professional, helpful and friendly. It is lovely to hear that Rebecca provided such great service and we will be sure to pass on your kind words to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Hans was very professional and…
Hans was very professional and efficient. He listened closely to our requirements and exceeded our expectations
25 augusti 2026
Svar från The Sovereign Cruise Club
Dear David Caldwell,
Thank you so much for your recent 5-star review.
We are delighted to hear that Hans was professional and efficient and took the time to understand your requirements. We will be sure to pass on your kind feedback to him.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Straight forward booking
No one available initially but called back within 30mins, explained clearly the options available. Booking my choice was simple and straightforward. The agent was helpful and pleasant at all times and made the booking an easy experience.
17 augusti 2026
Svar från The Sovereign Cruise Club
Dear customer,
Thank you so much for your recent 5-star review.
We are pleased to hear that our team called you back promptly and clearly explained the available cruise options. It is great to know your booking was simple and straightforward and that you found our team helpful and pleasant throughout.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Recommended for his help
Very helpful and very informative,a pleasure to have someone who was really good and knowledgeable.
24 augusti 2026
Svar från The Sovereign Cruise Club
Dear Brian Dooley,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team helpful, informative and knowledgeable. It is wonderful to know you enjoyed your experience when booking with us.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very easy and great to speak to a real…
Very easy and great to speak to a real person on the phone - thanks Joe x
17 augusti 2026
Svar från The Sovereign Cruise Club
Dear Karen Froude,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found the booking process easy and appreciated speaking with a real person. We will be sure to pass your kind words on to Joe.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Faultless Service
Whoever picks up the phone you get first class service from start to finish. So rare these days. Don't even think about using anyone else.
24 augusti 2026
Svar från The Sovereign Cruise Club
Dear David,
Thank you so much for your recent 5-star review.
We are delighted to hear that you consistently receive first-class service from our team. Your loyalty and recommendation mean a great deal to us.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
A pleasure to book with
Always helpful, friendly and competitive prices. Have been booking cruises with Sovereign for many years now. Originally recommended to my husband by my parent’s friends.
24 augusti 2026
Svar från The Sovereign Cruise Club
Dear Helen Birns,
Thank you so much for your recent 5-star review and loyalty over the years.
We are delighted that you have always found our team helpful and friendly, with competitive prices. It is wonderful to hear that you were originally recommended to us and have continued to book your cruises with Sovereign.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Kim Moreland was very helpful and…
Kim Moreland was very helpful and efficient every step of the way inspiring great confidence.
21 augusti 2026
Svar från The Sovereign Cruise Club
Dear PS,
Thank you so much for your recent 5-star review.
We are delighted to hear that Kim was so helpful and efficient throughout your booking, giving you confidence every step of the way. We will be sure to pass on your kind words to her.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Efficient service
Efficient service, excellent friendly and knowledgable staff. Cruise booked and confirmed within days. Very pleased with Sovereign Cruise Club service.
20 augusti 2026
Svar från The Sovereign Cruise Club
Dear Susan Duckworth,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our service efficient and our team friendly and knowledgeable. It is great to know your cruise was booked and confirmed so smoothly.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Always very helpful staff.
Always very helpful staff.
Been a customer of yours for years would not go to any other company. Service is excellent no robots to hinder your booking .
18 augusti 2026
Svar från The Sovereign Cruise Club
Dear James Murray,
Thank you so much for your recent 5-star review and continued loyalty over the years.
We are delighted to hear that you have always found our team helpful and our service excellent. It is great to know that you value speaking directly with our friendly team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
EXCELLENT SERVICE
13 augusti 2026
Svar från The Sovereign Cruise Club
Dear Jane Maxwell,
Thank you so much for your recent 5-star review.
We are delighted to hear you received excellent service from our team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very helpful.
13 augusti 2026
Svar från The Sovereign Cruise Club
Dear Mal,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found our team very helpful throughout the booking process.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Easy booking over the phone with very…
Easy booking over the phone with very helpful and knowledgeable staff.
17 augusti 2026
Svar från The Sovereign Cruise Club
Dear Mal,
Thank you so much for your recent 5-star review.
We are pleased to hear that your booking experience was easy and that our team were helpful and knowledgeable throughout the process.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Svar från The Sovereign Cruise Club
Dear ALC,
Thank you so much for your recent 5-star review.
We are pleased to hear that you received excellent service once again. Your continued support is greatly appreciated.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
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