Panache Cruises Omdömen 

Having booked two cruises previously with Panache where we had received excellent customer service service, it was our first choice to book again. The consultant was excellent and helped us with a very smooth booking process.

Working with Rob was an absolute pleasure from start to finish so we have therefore booked another cruise with him. He went above and beyond in dealing with the issues we had with the cruise company whilst away and we couldn't have wished for a better outcome- thank you so much.
Having everything organised by someone so knowledgeable, patient and quick to answer my many questions is so valuable! Thank you again Rob. I thoroughly recommend Panache Cruises

Excellent help from the cruise connoisseur Wendy who arranged the booking professionally and without fuss.

We had decided we wanted book something very special for my sons 60th birthday , he lives in Sydney so we are to fly in for his birthday and cruise from Sydney to Singapore on our way home ,having decided on such a long cruise I wanted advice with out being pressured, this I found in dealing with Ben Knowles, he was knowledgable and extremely pleasant and found us a very good deal ,I also feel I can reach out to him at any time for further advice and reassurance I wouldn’t hesitate on recommending Ben and Panache to friends and family

Nicola, was very helpful efficient, and knowledgeable.

Panache have proven to be excellent on all our bookings with them. They listen and understand what we are looking for, and have given great advice. Our cruises have been tailored to our precise requirements.
Excellent communication and competitive pricing throughout.

Great service!

Excellent rapport with Joanne will definitely book for future cruises. Very competitive pricing.

Booked a Med cruise on Explora with Panache. Super Easy to book and very helpful Rep: Joe Hawkins

My first cruise and Nicola and Panache couldn't have been more helpful and patient. Nicola was very knowledgeable and patiently and expertly guided me every step of the way. Thank you Nicola, and Panache.

Extremely helpful, efficient and friendly service.
Highly recommended

Sadly my experience was far from good for our holiday taken this May. Panache were given a £4000+ discount from Windstar of which none was passed on to us even though we had booked 2.5yrs ago. Not even given the 5% due as our 2nd cruise with Windstar. Even though quote was given 2.5yrs ago constantly asked for more money. We had to save very hard for this once in a lifetime cruise but that didn't seem to matter. The Sales Manager did not even have the courtesy to speak with me on the telephone, only by email. He even said that normally they would make more profit from us! Absolutely disgusted. Could not cancel the holiday as still would have lost our £2000+ deposit. We do not have pots of money to dip into, those who do maybe don't notice these things. To make it worse, we tried to book a holiday with Windstar this year, forced to go through Panache and then to find they tried to charge us thousands more again. Appreciate tour operators have to make money but this amount is obscene.

The experience thus far has been seamless.

Lisa made the whole experience a good one. No pressure. Very cheerful and helpful. Friendly and knowledgeable. Efficiently found us the right cruise. Now looking forward to our cruise. Service was above expectations.

Helen Fensom our cruise consultant went above and beyond to find exactly the river cruise we wanted and at a very competitive price. As we needed 2 single occupancy suites, I don’t think it was too easy. Very professional and approachable. Thank you

Once again quick attentive response to my booking needs. Jason understood what I wanted and completed arrangements straight away.

Booked a cruise months ago. We are now on our 3rd "cruise specialist " and getting no support. If Azamara had not contacted us directly we may have lost out on airport transfers. No one from Panache contacted us nor forwarded the emails.

Jacob was our first point of contact with Panache cruises and from that initial email to finally booking our 1st Crystal cruise he was extremely helpful, friendly and very enthusiastic. Passing on heaps of knowledge that was both informative and backed up by several calls he made to the cruiseline on our behalf.
He managed to apply several cruise line offeres and extra perks to our booking which we wouldn't have received had we just booked direct with the cruiseline. Going forward, I will happily put my faith in Jacod to find us the best cruise package as we continue to explore the more luxury lines. Thanks again Jacob.

Prompt and efficient service. Our agent was called Lisa Buckley and she was excellent. She listened carefully and provided exactly the information we required. Although this was our first contact with Panache Cruises it will certainly not be the last. Highly recommended.

Understood our requirements, and put together a package that suited us, and gave a very good price!