Opusbroadband Omdömen 674

OPUS STAY AWAY
I hav already wrote about this awful internet company a lady rang me from Opus on Dec 10th she agreed than in the next breath she said what are you going to pay I have to speak to someone above me and than will you take the post down I will ring you on Monday ??? I said I am paying zero nothing, you don't understand what it's like being bedridden my internet is my life line and I stopped ringing as its the same story SORRY Bal Bal Bal
look forward to speaking with you on MONDAY
Dec 15th ....Monday as been and gone
STILL WAITING also received 2 letters 2 phone calls from collection agent ......
I said I am not paying £245.96.
and you can carry on trying to BULLY ME
OPUS contract is "Null and void" google it if you don't understand what is means
I will say it again I am not paying for something I did not get the internet not working
Oct 2024 to Nov 2025 I have all dates and times it was off...... also I don't think, OPUS does not warrant
ONE STAR
OPUS YOU HAVE REPLIED with Debt collection agency

Scoty very professional meat tidy install a credit to the company

last week i had accident and brock the wire from the recever the lads from the acsese team came and were very frienly and respectful {great lads} and within about two hours they had been on the roof rewired the recever and had the system up and running. so very greatful, this company is first rate and the people that they employ are first rate and very skilled,thank-you

My broadband went down on Thursday having phoned up was told they would look into it phoned back Friday the lady was very unhelpful I again phoned Saturday and spoke to a very nice man who was very helpful tried all sorts to get it fixed but could not said he would have to get engineer out but sadly they do not work weekend so made me an appointment for Monday morning a lovely lad called Ross came and he could not do enough for me he had to go on the roof in the pouring rain to change the fixing on the roof the still no luck so also had to change the router nothing was to much he was at my house 2 or more hours getting it sorted I was ready to cancel this company but after all the hard work from Ross I have decided to stay with them so Thankyou Ross

Jason and Andy came and installed my broadband lovely and polite well mannered answered all my questions explained everything clearly and cleaned up after themselves

Overall great experience. The engineer who came to install the internet was friendly and did a great job. I've been with Opus for a few months now, and so far the internet has been great, not a problem at all.

Very efficient, love scotty!

Very helpful, kind and excellent customer service

Absolutely amazing service as always. Scotty done a fantastic job. Very professional. Really happy with the service we got.

Scotty from 6Gi Internet did what he came to do, top job, clean and tidy and respectful of my property 🤙

Scotty been absolutely amazing and very respectfully clean up after urself make sure u got best speed connection in each room too

Scotty was great sorted my problem out and nothing was to much trouble for really pleased

Just about to when I was going to leave Antony for my Internet sorted there and then and literally held my hand throughout. Great man he is, Antony and Red

Duran was very calm, empathetic and professional in resolving the issues I had while terminating my contract with OPUS. He gave me a great experience and ensured my leaving was seamless and hassle free.

As a fellow salesman myself, I highly rate the services of Duran and OPUS and would strongly recommend them.

Thanks Duran for the call and thank you OPUS for the service.

Absolutely amazing guy polite tidy wiped his feet as he came in went out told us everything he was doing went through everything

Recently moved house and took opus with me! First class service from Scotty FY5 area! He installed the equipment at my old property and same again in my new property!! Absolutely great guy! Clean and tidy, first class. Absolute credit to the company!! #WATP thank you ,thank you, thank you

paying for broadband that never worked, constantly on the phone every night to report the problem and saying it is now fixed but internet not coming back on, something went wrong with my direct debit and it took them over 8 months to contact me regarding this and suspended my so called service, told them i was going to another provider and they had the cheek to try and charge me an early cancellation fee, i said i wasnt prepared to pay this as they were in breach of their contract as a provider, as the service they promised did not work, customer service absolutely shocking by this company would not recommend unless you want to pay for a service that doesnt work,

What an amazing guy . So polite and did the job within minutes

Well, I haven't yet ordered Opus Broadband as I have read mixed reviews, but I have awarded them 5 stars on the basis that Scotty the installation guy is absolutely fantastic at his job and goes up and beyond the call of duty as so many customers have mentioned.
If the broadband is half as good as Scotty I will definitely be getting it.
Well done Scotty and keep doing what your doing, I can't wait to meet you.
A future happy customer.