Myself and my partner were referred to OMA by a different mortgage advisor due to some previous issues with credit. Natalie contacted us the day we were referred and from the beginning of the proces... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience from the start with OMA advisor Sonny Sahota who guided me throughout the mortgage process .He is specialist in complex cases like mine and finally I got the mortgage offer thank h... Se mer
 I lcannot recommend Natalie enough, owe to Self Employment and rather complex Financial structure. Natalie held our hand and guided us through the process. We’re both professionalism and support... Se mer
Företaget har svarat
Natalie was very good and gave me all of the information in a clear way that helped make my choices obvious. Once I chose which deal I wanted, Natalie dealt with it all very quickly for me and the wh... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are an FCA-authorised and award-winning mortgage broker, serving customers nationwide since 2013. At Online Mortgage Advisor (OMA®), we connect you with specialist advisors from our team who focus on your exact type of mortgage situation, ensuring you get the best possible advice. We are on a mission to be the most-loved for mortgages, and our passion is understanding our customers and exceeding their expectations. Our website provides helpful tools, insightful guides, and informative content to empower borrowers to make the best possible decisions. We've proudly helped over 600,000 customers secure the right mortgage, often stepping in when other lenders or brokers have been unable to assist.
Kontaktuppgifter
Online Mortgage Advisor, Sterling House, Outrams Wharf, Little Eaton, DE21 5EL, Derby, Storbritannien
- 03308187026
- www.onlinemortgageadvisor.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing help
Amazing help. Very informative and lovely staff from the beginning until now. And I really appreciate their honesty throughout.

Svar från Online Mortgage Advisor
Great! Easy to work with and vey capable
Scot is great and got us an AIP very quickly.

Svar från Online Mortgage Advisor
Great Service
Really helpful and work quite fast - everyone was so clear and helpful. I worked with Luke and Chloe who made everything so easy and explained everything clearly. Really useful if you’re a first time buyer.

Svar från Online Mortgage Advisor
The staff are very good at explaining…
The staff are very good at explaining some of the things you don't understand as a first time buyer. Brilliant staff

Svar från Online Mortgage Advisor
Chloe and Luke were excellent…
Chloe and Luke were excellent throughout the whole process. Cannot recommend them enough.

Svar från Online Mortgage Advisor
I got a call back within minutes and…
I got a call back within minutes and ever since I feel I have had a trusted ally in Jean-Pierre and April on the treacherous journey of purchasing a house. Not there yet but am very happy so far!

Svar från Online Mortgage Advisor
Outstanding Service
Donna gave us an amazing service and explained everything thoroughly. We had a complex situation, but she was attentive and understanding, making our experience really personalised. Would highly recommend!

Svar från Online Mortgage Advisor
Profession, calm, friendly and helpful
Our mortgage journey wasn’t ever going to be easy and started while on holiday contacting Luke Naylor. From the start Luke was more than helpful, patient, and understanding, taking time to explain and reassure as we progressed. When everything came to an unexpected end with the sellers pulling out of the deal 3 days before completion, Luke was on hand. A new property was found and Luke again helped us through, this time battling against time. Always professional and a calm voice of reason in stressful times, Luke’s helpful approach made all the difference. We now have our own home again in no small part, thanks to Luke.

Svar från Online Mortgage Advisor
Great Service
Great Service
Can't ask for anything more handled everything professional and speedy as long as you have your paperwork ready. At fair price too for there services.

Svar från Online Mortgage Advisor
1000% recommend
1000% recommend to friends and family Sheridan is a star went beyond and above so helpful so kind and very professional too

Svar från Online Mortgage Advisor
Good experience
Good experience. Had good and frequent customer service contact with Luke and Chloe. Have successfully received a mortgage offer. Thanks!

Svar från Online Mortgage Advisor
Unhelpful pathetic service
When the advisor knew he could not help me he was dismissive, I was no longer the centre of attention but a headache. I have since emailed the advisor on multiple occasions asking for advice on situation changes but I have not heard back. When the advisor knew he could not make money out of me he moved on without giving me a fair chance. I will find another company willing to help me.

Svar från Online Mortgage Advisor
Amazing service from start to finish
Amazing service from start to finish. Got decision in principle in less than 3 hours and mortgage offer in less than a month.
Luke Naylor was very knowledgeable, friendly, polite and found me better mortgage rate than initially proposed.
Chloe Wagstaff was also very good at what she does- helped me gather all required documentation so there was no delays when it came to getting mortgage offer.
Could not recommend this company enough. Thank you

Svar från Online Mortgage Advisor
Exceptional Service
Chloe was outstanding from start to finish, ensuring my mortgage was approved quickly and keeping me informed every step of the way. She always called when she said she would, was consistently professional and made the entire process effortless. I’m incredibly grateful for her support and wouldn’t hesitate to recommend her to anyone

Svar från Online Mortgage Advisor
Fantastic team and highly recommended!
After being let down by 2 different mortgage advisors from other companies, and as FTB's we started to lose hope in our house buying process. We then searched online and found OMA and Ben was assigned to us as our mortgage advisor and our story changed.
Ben trully understood our case and treated us with love and patience and explained each and every step clearly.Jenna was also part of the team and she was fantastic from start to finish. Ben found the right mortgage for us and Jenna made sure all paperwork went smoothly and her communication was excellent.These guys are trully a credit to OMA and we cant thank them enough.
We are yet to complete but we couldn't wait to leave a review as we felt they worked tirelessly for us to be at this stage today.We would absolutely recommend Ben and his team to anyone who is looking for reliable mortgage advice!

Svar från Online Mortgage Advisor
My advisor understood the issues…
My advisor understood the issues perfectly and came back with the answer to the question. He was then also happy to answer the few twiddly questions that followed. And all in plain english!

Svar från Online Mortgage Advisor
Overall good experience
We used this company to get us two mortgages. One for a buy to let and one for a purchase.
At first point I just used them for advise on this completely free and later took them up on finding these mortgages.
I could not recommend Jean Pierre enough for his guidance and support.
And his case worker April for keeping us up to date at all times.
After completing our offers we spoke to Donna who was a delight to help us find life insurance that we required.
Over all a good experience and would recommend using them.

Svar från Online Mortgage Advisor
Honest review of my experience buying a…
Honest review of my experience buying a house for the first time.
Right from the first conversation, David was the most helpful advisor ever. He answered all my daft or pertinent questions quickly and professionally.
You could not wish for a better advisor than David.
He was available at any time, and on any day. He even called in his own time to check in with me, to make sure I was happy with the way things were progressing.
Absolutely amazing treatment from David (and also Jenna).
If I get the chance to recommend a mortgage advisor, I will recommend David and Jenna in a heartbeat.
So grateful for all their help.

Svar från Online Mortgage Advisor
All positive so far!
My initial feedback is all really positive! I haven’t completed yet so feel it would be preemptive to make final judgement but Scott and his whole team were super professional and proactive at helping me find the products best suited to me.

Svar från Online Mortgage Advisor
Overwhelmingly positive experience…
Overwhelmingly positive experience using OMA for my remortgage that also involved removing someone from the deed. Sheridan was incredibly helpful and reassuring from the start and found me the best deal, talking me through every step and taking all my requirements into consideration. Even after a set-back he was quick to reassure me and find a new deal which went through with no issues at all. I am extremely happy with the whole experience and can't thank Sheridan and Jenna enough. I look forward to working with them again when my current deal ends. Thank you!

Svar från Online Mortgage Advisor
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