Online Mortgage Advisor Omdömen 

Overwhelmingly positive experience using OMA for my remortgage that also involved removing someone from the deed. Sheridan was incredibly helpful and reassuring from the start and found me the best deal, talking me through every step and taking all my requirements into consideration. Even after a set-back he was quick to reassure me and find a new deal which went through with no issues at all. I am extremely happy with the whole experience and can't thank Sheridan and Jenna enough. I look forward to working with them again when my current deal ends. Thank you!

After significant effort and a lot of disappointment, we found David Farrell at the Online Mortgage Advisor.
Our usual advisors said YES they can sort this, but they couldn't.
Other advisors said YES they can sort this, but they couldn't.
We were looking to pull in a small mortgage to cover a purchase property. But we were surprised to hear that there were issues with our ages, incomes and self employment from (3) mortgage advisors.
We had almost given up, but then found the Online Mortgage Advisor, and they were terrific.
Our advisor, David Farrell got straight to work, created a range of opportunities for us, and guided us through to the right solution for us.
David Farrell is a very knowledgeable, realistic and a great communicator.
If you need Equity Release, a Lifetime Mortgage or a Mortgage in Retirement David Farrell is your man.

Great Experience

Great to work with ⭐️⭐️⭐️⭐️⭐️ always available and nothing was to much to ask great service definitely recommend.

Oscar was quick and attentive

We didn't have a great experience with OMA, the service was inefficient with poor communication.

All phone communication with OMA staff was very difficult as the call service OMA use often broke up, we would get long patches of not being able to hear, and people's voices were often muffled.

Our mortgage broker, Sat Singh, was brilliant. We had complex income due to multiple sources and he managed our case well. He was on hand when we needed him and was courteous and professional.

However, when he passed us on to the OMA team to sort the paperwork for our mortgage and discuss life insurance, communication was poor. Calls that were booked in weren't made, communications weren't read properly resulting in confusion, time wasted, and errors. We were told we would be kept regularly updated, but weren't.

When we raised these concerns with the people involved, they both passed the blame to the mortgage broker and took no accountability for the errors that were very much theirs. As such, I raised my concerns with OMA themselves using their complaints procedure. I received no reply whatsoever.

When our mortgage offer was made, we weren't informed and only found out when the paperwork from the lender came through the post nearly a week after it had been approved. The number on the address was incorrect, which had been missed by OMA, meaning the lender had valued the wrong house and we had to wait for another valuation to be done.

Service was sloppy and, other than the services provided by Sat Singh, I would not recommend the company. 3* for OMA, 5* for Sat Singh

They refused to work with me after one lender’s decline without providing any explanation. I received zero advice from them in that situation—just a blatant, unmotivated refusal, which even led me to suspect hidden reasons. This was a total failure of their main function: to ADVISE.

Their complaint procedure failed to acknowledge these obvious and evident failures on their part, instead offering a laughable £100 compensation for three months of lost time and effort.

The lender later confirmed that my advisor should have shared the reasons for the decline with me, but this never happened: “The previous decline decision should have already been communicated to you, explaining the reasons why it was declined.”

My case was complicated as I live abroad etc. and multiple other factors -Richard Davidson was superb and could not have been more helpful. He came up with many options and nothing was too much trouble He knows his stuff and even when my requirements changed he was able to adjust accordingly -he way exceeded my expectations. Kudos to him!

In a nutshell, explained everything clear and simple, provided options and got it sorted quick and painless. All that and a wonderful, friendly personality made it all very easy. Thanks Donna

Stephen and his team have been brilliant supporting myself finding a mortgage. Stephen has kept me up to date every step of the way even when things didn’t turn out like I had planned. Wouldn’t hesitate to use online mortgage when it comes time to. At renew my mortgage deal. Donna was also very helpful and found the right cover at the right price. Thankyou so much guys!

This is the second time we have used Sheridan as our mortgage advisor.we used him again as he is so helpful and knowledgeable and always finds the best mortgage available. He is always quick to respond to questions via email and if you ever need to clarify any points he is available on the phone to discuss matters further. I can highly recommend Sheridan for your mortgage requirements as he always finds the best mortgages on offer .

He also has a great team Jenna is also very helpful and responsive. Donna for life insurance is also very helpful and has great expertise in this area .

Thank you for all your help you have made the mortgage process very easy and less stressful thanks Lee and Tracy

Donna was incredible. So responsive and accommodating. She was understanding of our budget and needs and overall just made this the simplest process we've ever experienced!

My experience

Donna is such a warm and welcoming person who goes beyond what she needs to do with getting things sorted she also treats you like you have known her your hole life but gets the business done with what needs to be sorted

Defo 15/10

Farzin is truly amazing, he is so helpful, had quick response times and is very knowledgeable! He managed to get me and my partner a mortgage even though we are a 'special' case. Will 100% recommend to anyone!

Sheridan was fantastic.

So helpful, clear and quick to respond to my questions. He made the entire process as painless as could be hoped for when applying for a mortgage, and was patient and extremely helpful with talking me through all the various options.

Many thanks, Sheridan!

Extremely professional and efficient service from Sheridan and his team. Highly recommended.

Stephen Slatter my mortgage broker was nothing short than a legend! The way he has helped me through the last 5 months of highs and lows and set backs but still believed in me and got me to the finish line in helping me get my first home. I can’t thank him enough for all the help he has provided late evenings and weekends, he’s been amazing! Thanks so much

Very helpful and put to local guy so helped me out alot

I cannot put into words (but I’ll try) the fantastic work Luke and Rhianna did to find me the best mortgage and secure it for my home! Luke communicated and found me the best deals and Rhianna made sure we ticked every box and ensured we didn’t miss a thing! Both were incredibly friendly and wanted to know the best way they could help me. They really made the whole experience seamless and were there to help me every step of the way. A huge thank you to you both, I love my forever home and I couldn’t have done it without you both!