Online Mortgage Advisor Omdömen 

906
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

 I lcannot recommend Natalie enough, owe to Self Employment and rather complex Financial structure. Natalie held our hand and guided us through the process. We’re both professionalism and support... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My agent, Luke, was from the start; attentive, clear, and dedicated. He really went the extra mile to get me the best deal I could, and didn't once shy away from giving me advice on what direction I s... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Natalie was very good and gave me all of the information in a clear way that helped make my choices obvious. Once I chose which deal I wanted, Natalie dealt with it all very quickly for me and the wh... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Our experience with OMA has been really good from the get go. Me and my husband had a bad experience with a previous company and our case seemed really complex. Luke was amazing from the get go and ma... Se mer

Företaget har svarat

Företagsinformation

  1. Hypoteksmäklare

Skrivet av företaget

We are an FCA-authorised and award-winning mortgage broker, serving customers nationwide since 2013. At Online Mortgage Advisor (OMA®), we connect you with specialist advisors from our team who focus on your exact type of mortgage situation, ensuring you get the best possible advice. We are on a mission to be the most-loved for mortgages, and our passion is understanding our customers and exceeding their expectations. Our website provides helpful tools, insightful guides, and informative content to empower borrowers to make the best possible decisions. We've proudly helped over 600,000 customers secure the right mortgage, often stepping in when other lenders or brokers have been unable to assist.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

906 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(906)

216 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Smooth process.

No complications, nice and simple. Good communication and very time efficient.

17 juli 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

Reece was an amazing advisor

Reece was an amazing advisor, he has sorted me a mortgage that no one else would be able to do. I’m glad I come across to him. Definitely recommend this firm.

13 juli 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

Luke

Luke, Chloe, and Donna.

Lee and I can’t thank you guys enough for all you have done for us. It was not just about buying a house for us. It was changing family history and being able to leave something for our children.

All at OMA were friendly, approachable, and vey efficient. Nothing was too much trouble. A special thank you to Luke who went above and beyond to ensure that there was a good outcome come for us.

Thank you all again from the bottom of our hearts

Lee and Steph

1 juni 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

Reece was excellent

Reece was excellent. From Day one until the end he was great and managed to get me a mortgage and he was reassuring me each step.

6 juli 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

Brilliant mortgage advisor!

Luke Naylor put us at ease with his obvious expertise and patience with our many questions as first time buyers in the UK. We are so happy in our new home, and couldn't have hoped for a better experience! Thank you, Luke!

30 april 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

Quick, Easy process.

The whole process was smooth from start to finish. From application to completion of my remortgage took less than 8 weeks and Luke Naylor found me a mortgage rate that was better than my bank. Chloe and Donna also made the document process and insurance a breeze. Thank you all.

11 juli 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

Very pleased with the service I…

Very pleased with the service I received from Jean Pierre and his team of administrators, Chloe and Alice. Very pleasant to deal with and a good mortgage deal found and accepted. Thank you very much :) Highly recommended

9 juli 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

a truly great team

I wish I had begun my mortgage search with OMA; it would have saved me so much time. Reece has been working quite literally around the clock — the most responsive and proactive mortgage specialist I have ever had the pleasure of working with. Any questions I raise are answered without delay, and I never have to chase him for updates, which is often the case with other brokers.

I can definitely recommend Reece and April from OMA — a truly great team.

7 juli 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

I had a very good experience working…

I had a very good experience working with Mark O'Connor. He delivered on everything he said, there was minimal fuss, he was very responsive and it was a pleasure getting to know him.

4 juli 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

Efficient and professional

Very quick, efficient, informative and easy.
Our Advisor was always professional and knowledgeable about the mortgage Industry.

2 juli 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

Converting my HTB property into BTL !

I had an excellent experience working with Sheridan and Jenna. As I was remortgaging for the first time, I was anxious about the process, as I was locuming and only knew the traditional way to mortgages - so I knew I would be rejected instantly. However, with a great team it was possible to handle my situation and get a remortgage in place for me. They made everything clear and easy to understand. They were able to remortgage my HTB property into a BTL. They were incredibly knowledgeable and responsive and secured an amazing deal for me. I was kept informed every step of the way. I highly recommend their services to anyone looking for a stress-free mortgage process.

24 juni 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

I had a great experience working with…

I had a great experience working with my mortgage adviser. They were proactive, always following up, responsive, and genuinely solution-driven throughout the entire process. They made the experience feel smooth and well managed, always taking the time to find the best options and keep me informed. I would highly recommend their services.

24 juni 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

Excellent experience

Apprehensive at first as an oldie going online for information, I was absolutely reassured by the lovely Natalie who dealt with my mortgage application in a helpful, friendly and professional way. Other associated members of the team engaged to sort other aspects of the application process were also excellent - mentioning Donna sorting insurance details with me. After a positive outcome I would definitely recommend using the OMA service for thorough and helpfully guidance through what can be a scary process on your own.

25 juni 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

Reece is a top guy would recommend to…

Reece is a top guy would recommend to anyone. He kept us informed through the whole process and got it done for us.

23 juni 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

From start to finish absolutely amazing…

From start to finish absolutely amazing service Richard was amazing stress free process always replied to emails calls and answered any questions. I have panic disorder the thought this whole process filled me with dread but honestly richard made me feel at ease the whole process was stress free. I never dreamt in a million years I would be able to get a mortgage and Richard made this dream become reality all done completed within a month.

15 juni 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

Clear honest advice, plain and simple!

From start to finish Stephen and the rest of the team we dealt with were professional, communicative, transparent and honest every step of the way. At no point did I feel we weren't being kept fully informed about what was going on. Any questions we had were swiftly answered and any concerns we had quickly assuaged. Stephen called with regular updates and explained everything in a way we could understand. I would have no hesitations recommending OMA to anyone looking for honest, straightforward advice regarding mortgaging or re-mortgaging.

19 maj 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

5 star service

We contacted David Farrel about equity release having found him listed by the equity release council. He outlined everything clearly but with no pressure at all, giving us very sound advice and guidance. Costs were also made very clear. Communication, phone, email and face to face, was always clear and timely. He also suggested Forever Legal solicitors to deal with the legalities, and we have been very pleased with their service too. All in all we could not have asked for better service and highly recommend.

17 juni 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

Supportive and Clear

Very supportive advice in our circumstances and explained things clearly and in a way that reassured us. We received communication regularly and consistently and this made the whole process smooth. Thank you.

16 juni 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 5 av 5 stjärnor

Great experience

Natalie has been great throughout, professional, approachable, and friendly.

As first-time buyers, she guided us through the process and explained everything extremely well, creating a stress-free experience.

She was very accommodating of our varied working hours.

Her recommendations for surveyors and solicitors were excellent.

She secured a rate we were very happy with in a short space of time.

Overall, Natalie was thorough, efficient, and easy to work with. We will certainly be recommending her to family and friends

10 juni 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Betygsatt 1 av 5 stjärnor

Very poor service and a frustrating…

Very poor service and a frustrating experience.

I sent all requested documents over promptly, but the process was extremely slow and I constantly had to chase for updates. After more than 8 days I was still waiting for a decision in principle that never arrived.

I was repeatedly told “I’ll get it done tonight” or given assurances that things were moving forward, but nothing actually happened. When dealing with something as important as a mortgage, clear communication and reliability are essential.

The service may work for very straightforward applications, but based on my experience the follow-up and urgency simply were not there. I eventually lost confidence and would not recommend.

11 juni 2026
Omdöme utan inbjudan
Logotyp för Online Mortgage Advisor

Svar från Online Mortgage Advisor

Good morning,

We're sorry to hear that you've had this experience, we're looking into this for you as this is not the level of service we strive for.

Someone will be in touch to discuss things in more detail with you. Could you please email support@onlinemortgageadvisor.co.uk with any more details.

Many thanks,

Rachel
OMA Reviews Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer