Looking for 2 way radio set for a catering environment - what a minefield!!! Spoke to Sean in Tech Support who literally could not have been more helpful. He explained the various options is clear E... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First contact with the firm was a quick, well directed call put through to someone who could help there and then with my query which resulted in a sale. This is so much better than some garbage aut... Se mer
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Wanting to buy a car to car radio set and was encouraged by a mate to try this company, as he had had good previous service. The radios chosen were Mitex Extreme and the price was good.... Se mer
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I placed an order with One Direct on January 20th, 2026, with a total value of over €1,200. Initially, the process did not go well: the delivery was delayed and communication was limited. After p... Se mer
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Företagsinformation
Om Onedirect
Skrivet av företaget
We know that communicating effectively is fundamental to today’s businesses and that is why we work with the best brands available.
So whether you are looking for conference equipment, headsets, telephone systems or walkie-talkies, our team of specialists can provide the expert advice needed to help you to find the best solutions for your business.
Our after sales care is second to none and our staff can provide free technical assistance to help you set up and configure your equipment. Just call us Monday to Friday, 8.30am to 5.30pm on 0333 123 3050.
So whether you are looking for conference equipment, headsets, telephone systems or walkie-talkies, our team of specialists can provide the expert advice needed to help you to find the best solutions for your business.
Our after sales care is second to none and our staff can provide free technical assistance to help you set up and configure your equipment. Just call us Monday to Friday, 8.30am to 5.30pm on 0333 123 3050.
Onedirect.co.uk
Skrivet av företaget
Kontaktuppgifter
Wilberforce House, Station Road, NW4 4QE, London
- 0333 123 3050
- contact@onedirect.co.uk
- www.onedirect.co.uk
4,3
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 76 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery was quick
Delivery was quick, product is working well. Thank you will use you again in future
28 november 2025
Svar från Onedirect
Hi Steve,
Thanks for your great feedback.
We are delighted that your experience with Onedirect was positive.
We appreciate hearing that your purchase arrived efficiently and performs reliably. It is wonderful to know you intend to continue our partnership.
We look forward to seeing you again.
Best wishes,
The Onedirect Team
Smooth transactions with good customer…
Smooth transactions with good customer sales and service
27 november 2025
Svar från Onedirect
Hi Stephen,
Thanks for your great feedback.
We are delighted that your experience with Onedirect.co.uk met your expectations.
It is rewarding to know our team provided efficient assistance throughout the purchasing process.
Don't hesitate to drop by again.
Take care,
The Onedirect Team
Svar från Onedirect
Hi Mariana,
Thank you for this review.
It's fantastic to hear you had a positive experience with us. We're delighted our product met your expectations and performed as intended.
We look forward to seeing you again.
Best wishes,
The Onedirect Team
Svar från Onedirect
Hi,
Thank you very much for your positive review.
We're delighted you had such a fantastic experience with our services.
It's wonderful to know you appreciated both our efficient service and competitive pricing. We're pleased our team could ensure your order reached you promptly through our fast delivery options.
We look forward to your next visit.
Kind regards,
The Onedirect Team
Needed to replace old phone and wanted…
Needed to replace old phone and wanted a rechargeable model not easily available in other stores. Good value for money and arrived the next day.
14 november 2025
Svar från Onedirect
Hello Mr David,
Thanks for your great feedback.
We're delighted to hear about your positive experience with Onedirect.co.uk.
We're thrilled you found the rechargeable model that suited your needs and appreciated both the value and efficiency of our service. Knowing your order arrived promptly and met your expectations is truly rewarding for our team.
We look forward to seeing you again.
Best wishes,
The Onedirect Team
Awful
Awful. Delivery attempted twice but no notice given so missed. Then parcel left in dept with no option to redirect. Rude staff. In the end I gave up and got a refund. Try elsewhere.
13 november 2025
Svar från Onedirect
Hi Andy,
Thank you for taking the time to share your feedback. We’re sorry to hear about your delivery experience.
Our courier attempted delivery twice, but unfortunately no one was available to receive the parcel. In these cases, the courier usually leaves a notification or makes the parcel available for collection, and we’re sorry if this was not clearly communicated to you.
We’re also sorry to hear you felt the service was rude. This is not the experience we want for our customers, and we will review this internally to ensure it does not happen again.
We’re glad your refund was processed smoothly.
Thank you again for your feedback.
The Onedirect Team
Excellent service
9 oktober 2025
Svar från Onedirect
Hi John,
Thanks for your great feedback.
It's wonderful to hear you were pleased with our service.
We take pride in delivering efficient solutions and expert support to ensure seamless communication experiences for our customers.
We look forward to seeing you again.
Best wishes,
The Onedirect Team
Your service was very good.
Your service was very good; but the product was of poor quality
27 oktober 2025
Svar från Onedirect
Hello Dr Gmkureekattu,
Thank you for providing us with your feedback.
We are pleased that you found our team helpful and efficient during your interaction with us.
However, we regret that the equipment did not meet your expectations. Our team is always available to address any concerns about product performance.
We value your overall satisfaction and appreciate you choosing Onedirect for your telecoms needs.
It would be a pleasure to see you again.
Best regards,
The Onedirect Team
Prompt delivery of quality products
25 oktober 2025
Svar från Onedirect
Hi Gokce,
Thanks for your great feedback.
It is wonderful that you had such a positive experience with Onedirect.
We are delighted that you appreciated our prompt delivery service and found our products to be of high quality. Our team works hard to ensure orders reach customers quickly while maintaining our standards for excellence.
We look forward to seeing you again.
Best regards,
The Onedirect Team
fast and helpful responce
31 oktober 2025
Svar från Onedirect
Hi Stuart,
Thanks for your great feedback.
It is wonderful that you had such a positive experience with Onedirect.
We are delighted that you found our service prompt and supportive. Our team works hard to provide efficient assistance to all our customers.
We hope you were able to appreciate the convenience of our free shipping option for orders over £150.
We hope you come back and see us soon.
All the best,
The Onedirect Team
Great good looking rugged phone
Great good looking rugged phone. I'm getting clumsy as I get older.
28 oktober 2025
Svar från Onedirect
Hi Leigh,
Thanks for your great feedback.
We're thrilled you enjoyed your experience at Onedirect.co.uk.
It's wonderful that you value both the sleek design and robust construction of your device. We're glad it meets your needs for reliability.
We are here for you when you need us next.
Kind regards,
The Onedirect Team
Quick and easy experience
17 oktober 2025
Svar från Onedirect
Hi,
Thanks for your great feedback!
It's wonderful to hear about your positive experience with Onedirect.co.uk.
We're delighted our team could provide the smooth and hassle-free service you deserve. Our commitment to efficient order processing and clear delivery options aims to make every interaction straightforward for our customers.
We hope you enjoy your purchase and that we see you again soon.
Take care,
The Onedirect Team
Svar från Onedirect
Hi Julian,
Thank you for your feedback.
It's fantastic to hear about your positive experience with Onedirect.co.uk.
We're delighted our product met your expectations and that you found the ordering process straightforward. Our team takes pride in ensuring prompt delivery for all orders, and we're thrilled this contributed to your satisfaction.
We hope you will return for any needs you may have in the future.
Kind regards,
The Onedirect Team
Great, Fast & Efficient
Excellent product at the best price. Hyper quick and efficient with good communication. I would use again
18 oktober 2025
Svar från Onedirect
Hi Charles,
Thanks for your great feedback.
It's fantastic to hear about your positive experience with Onedirect.co.uk.
We're delighted you appreciated our product quality and competitive pricing.
Our team takes pride in maintaining quick delivery times and efficient service standards, and we're especially pleased you noted our clear communication throughout the process.
We look forward to seeing you again in the future.
Our best regards,
The Onedirect Team
Another order dealt with professionally…
Another order dealt with professionally and efficiently- Thanks Wesley.
7 oktober 2025
Svar från Onedirect
Hi Jennie,
Thank you for your feedback.
We're delighted to hear about your experience with Onedirect.
It's wonderful that Wesley and our team delivered efficient service with your recent order. We strive to maintain high standards across all customer interactions.
Please stop by again any time.
Best wishes,
The Onedirect Team
Onedirect is my one-stop car to car radio shop.
Wanting to buy a car to car radio set and was encouraged by a mate to try this company, as he had had good previous service.
The radios chosen were Mitex Extreme and the price was good.
Having spoken to them about licensing etc, the order was placed.
I think I should have used the website to buy but instead ringing up, as this proved to be ok if a little clunky.
Having paid the invoice the radios received within 2 days. Great delivery service.
Having now got a Simple UK licence from OFCOM (£77), the radios are up and running.
I would recommend Onedirect to supply radios and accessories, with excellent customer service.
13 oktober 2025
Svar från Onedirect
Hi Deborah,
Thank you for this review.
It's wonderful to hear about your positive experience with our services.
We're pleased our team could help you find the right radios at competitive pricing and that our delivery met your expectations with quick turnaround. Our customer support colleagues always aim to make technical aspects like licensing straightforward.
Nothing makes us happier than knowing you'd recommend us to others. Helping customers stay connected through quality equipment is at the heart of what we do.
Please stop by again any time.
Best wishes,
The Onedirect Team
Very happy with the item
Very happy with the item. Super fit and good sound. No back ground noise
26 september 2025
Svar från Onedirect
Hello,
Thank you for your feedback.
We are delighted to hear that you're satisfied with your experience at Onedirect.co.uk.
We’re thrilled that the product met your expectations in terms of comfort and audio performance. It’s great to know the clear sound quality and effective noise management contributed positively to your usage.
We are looking forward to your next visit!
All the best,
The Onedirect Team
Onedirect never answers the phone
Onedirect never answers the phone, nor reply to emails, paying for express delivery it’s a waste of time, they deliver when they can, and the first buyer 20% discounts doesn’t work when buying online.
21 augusti 2025
Omdöme utan inbjudan
Svar från Onedirect
Hi,
We’re very sorry to hear about your experience and we sincerely apologise for the inconvenience caused.
We understand your frustration regarding the lack of response and the express delivery. As discussed, we have already refunded the express delivery charge.
Regarding the 20% first-time buyer discount, we do not currently have an active promotion of this type. However, as a gesture of goodwill, we did offer you a discount for your next purchase.
Thank you for your feedback, as it helps us improve our service.
Kind regards,
The Onedirect Team
Fast delivery of products
23 september 2025
Svar från Onedirect
Hi Jon,
Thanks for your great feedback.
It's wonderful to hear you appreciated our efficient service.
We're delighted our fast delivery met your expectations and you received your order promptly. Our team takes pride in ensuring orders over £150 enjoy free mainland UK shipping while maintaining speedy processing times.
We look forward to your next visit.
Kind regards,
The Onedirect Team
Goods arived sooner than forecast and…
Goods arived sooner than forecast and all fine.
18 september 2025
Svar från Onedirect
Hi Richard,
Thanks for your great feedback.
We're delighted to hear your goods arrived ahead of schedule.
It's rewarding to know our delivery commitments met your expectations, as we aim to provide reliable service with multiple shipping options for all business needs.
We hope you come back and see us soon.
All the best,
The Onedirect Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.