Nike Omdömen 579

Service client déplorable, commande jamais arrivé.
Suite à la confirmation de livraison, j' ai jamais vu le colis, j' ai appelé 1000fois service client, réponses déplorables au point de me envoyer vers l' entreprise de livraison.
Commande de 500chf que j'ai jamais reçu, heureusement j' ai une protection juridique que m'a versé l'argent et que m'a informé que Nike est en Belgique et que aller au tribunal avec Nike serait très compliqué et enormemen des frais et de temps.
Franchement plus jamais, Nike pour mois c est fini.

Je souhaite faire uns retour le site Nike nous propose de ramener l'article en boutique sauf qu'une fois arrivée en boutique, le vendeur nous dit qu'il ne font plus de retours ! Déplacement inutile et une perte de temps ! Il faut se mettre d'accord entre le siège et les boutiques.

I highly recommend you buying Nike trainers directly from Nike they go over and beyond to make sure the customer is happy

Si affidano a corrieri incompetenti, abbiamo recuperato le scarpe in un point nonostante fossimo in casa

Service client déplorable ! Je me suis fais volé une partie de ma commande et demande le process pour le litige transporteur on me prend de haut et limite m'envoie balader c'est honteux!

True to size, nice pair of shoes and very fast delivery. Loved them thx

Compré tres pares de zapatillas para black friday a un precio promocional y hasta ahí todo bien. Uno de los pares, después de cuatro usos se desgastó casi agujerenandose por completo en el interior del talón, llamo a Nike y me dicen que me cambian las zapatillas por otras del mismo valor inicial o 10€ más, ya que no quedaban en el modelo que yo compré. En dos días vuelvo a llamar y les cuento todo otra vez con la devolución hecha, y me dicen que si quiero otras zapatillas del mismo valor o 10€ más tengo que pagar la diferencia de la promoción que tuve, no han cumplido con su palabra.
VERGONZOSO!!!!!

nike zoom tempo next 2 compre las zapatillas hace un año , solo las he utilizado para andar y me he dado cuenta que están rajadas por la suela.
Es de vergüenza que una marca tan cara y de tanto prestigio deje tanto que desear.
Soy Running y siempre utilizo Nike, pero visto lo visto empezaré a utilizar otras marcas.

I received a Nike gift card for my birthday for $120 to buy some new sneakers. I went to use the card on the website, and the balance said $0. I contacted Nike customer service. They said the balance was drained in La Costa, CA and for that reason, they are unable to help in any way. I am located in KY. When I asked if there was anything at all they could do to help, they suggested I report the issue to local law enforcement.

I completely understand that they have a company policy regarding keeping your gift card safe, and their website clearly states that they aren't responsible for lost or stolen cards. But when the card is used in what appears to CLEARLY be a scam, and they are willing to do absolutely nothing to help, I think that speaks loads of the company. I recently had this happen to one of my Target gift cards, and they replaced the stolen gift card with no questions asked.

This whole experience has completely changed my opinion of Nike as a company. I am very disappointed.

De havde fået 0 stjerner hvis det var en mulighed. Har bestilt nogle sko, men de var for små, så sendte dem retur. Har ALDRIG fået pengene retur. Øv øv øv.

Ved køb af gavekort melder butik tydeligt ud at det kun kan bruges fysisk i butik (Århus eller KBH) hvilket accepteres da der i samme ombæring udtrykkes at der stadig er adgang til hele sortimentet. Gavekort på 1400 købes derfor, som tilskud til et par Jordans (som ikke er udstillet i butik)

Ved indløsning af gavekort er der pludselig ikke adgang til hele sortimentet. Faktisk kan det kun bruges på det der er i butikken og det oplyses nu også at varer købt med gavekort slet ikke kan byttes.

Jeg ønsker derfor at ophæve handlen/annullere gavekortet, da det er købt på falske forudsætninger… men det er selvfølgelig heller ikke en mulighed!

Jeg føler mig egentlig snydt og sidder nu med et ubrugeligt gavekort da Jordans ikke er i de fysiske butikker, men kun online.

Jeg spørger mig selv om dette er et værdigt setup for et stort internationalt firma som Nike.. men kan så også se på andre anmeldelser herinde at kundeservicen halter gevaldigt! Det virker ikke engang til at Trustpilot anmeldelser tages alvorligt og responderes på, hvilken skam.

Det er i hvertfald første og sidste gang jeg har investeret i et gavekort til Nike og så må tiden vise om det påvirker mine øvrige handler.

Pakketje stond bij post nl als geleverd Maar nooit ontvangen. Kreeg gelijk mijn aankoopbedrag terug zodat ik mijn bestelling opnieuw kon plaatsen.
Erg fijne klantenservice. Werd direct geholpen en 2e pakketje kwam netjes aan.

the lady name Dara is horrible person, she is rude liar arrogant lady that I have ever come across, I have asked and requested a manager call back she said she do not think the manager will call you as it will be the waste of time !!!!!!!! how the heck she got the job in Nike, if ant responsible person will read this comments from Nike I hope they will investigate her!!!

Ordered from Nike December 3rd and told the order would arrive by Christmas. Nothing received. Checked the order throughout December and keeps saying preparing to ship. Called mid December and told order will arrive. Called December 21st and Nike told me they are cancelling my order. No apologies and attempt to make it right. My son will open nothing for Christmas. Customer service didn't care. Offered me express shipping coupon on my next order. You failed your customer and I will never buy or wear your product again. I will tell this story to everyone I can that Nike is the grinch of Christmas.

The worst customer service you speak with they don’t know where your order is I spoke with one name morouj she end up the call on me

I visited the Nike Outlet Store in Bicester. Never again. I struggle to walk and having left M&S next door I had a trolley to help me walk - easier than going back to the car for a walking aid I went into Nike to pick up a t-shirt (near the door) and a security guard said ‘no trolleys’ I tried to explain I couldn’t walk without it and his response was ‘yeah - it’s no trolleys’. Nice to know this is how Nike treat disabled customers. I felt totally embarrassed and left. Will never return. Don’t shop there if you have a disability.

Received a customer email suggesting I order Nike shoes for Christmas.

All the promises made for delivery by Christmas, etc.

I received a notification in my letter box suggesting the driver was unable to deliver the parcel and that he'd be back the next day. 3 days later - nothing.

I then received an email from Nike saying they were glad they were able to deliver the shoes and hoped I liked them. However, no shoes. Nothing. No delivery.

I emailed them back and heard nothing for a few days, so I used the contact facility via the Nike.com app.

Someone - clearly handling 10 other chats at a time given the time delay between simple responses - started by saying that the courier had tried to deliver the shoes 4 times and that they'd now been returned to Nike.

The excuse - the driver couldn't find my house.

When challenged with proof of a delivery attempt note and a 15 minute waiting time to tell me that a refund would be arranged for me.

The problem was rhat the shoes were from the bespoke design facility, which I had put together for my wife as one of her Christmas presents.

A refund doesn't help the situation, because I am back to square one, Nike have a pair of shoes they cannot resell, and no effort was made to even suggest sending the returned pair out again. All of which tells me that they don't know where the shoes ended up and they're just making up excuses.

To add insult to injury, the refund will take 9 days!

Definitely the last time I buy a pair of Nike shoes. Shocking from such an international company. Absolutely shocking.

Livraison retardé en plus d'avoir payé pour la livraison ! On me propose un coupon pour dédomagement... Une vrai blague comme si nous avions envie de renouveler l'expérience.

Livraison incomplete, le site coupe court à toute échange et ne rembourse rien, site basé à l'etranger il est très difficile d'exiger un remboursement.

A fuit.