Nike Omdömen 579

Commande jamais livrée mais compte débité, un comble!
Service clients incompétent, fuyez!

Impossible de parler à une personne physique juste des SMS avec un rebot et il ne t'informe pas plus, à part commandé reçue commande livré, mais ou est mon remboursement!!!!!!!, il te font balader entre leurs partenaire eshopworld et nike, reçu la confirmation du retour livré depuis 14 jours et toujours aucune issue pour se faire rembourser, je ne pense plus jamais à faire un achat sur leur site internet.

Llevo 10 días esperando unas zapatillas. El repartidor ni aparece,y según dicen ha intentado 3 veces la entrega.. tras varias comunicaciones con los "atletas" de Nike y dándome largas (el paquete obviamente ha desparecido) solo sabes devolverme el dinero de 2d a 10d para que lo compre de nuevo.
Tanto vendedor como agencia nada profesionales, es patético una marca así que se porte de esta manera.

NO COMPRÉIS A ESTOS SIN VERGUENZAS

As a loyal and long-time buyer from Nike, I am appalled by the incompetence of Nike's Thailand customer service team. They should be held accountable for their poor performance. Despite my clear right to a 2-year warranty, they continuously refuse to honor it, demonstrating a complete lack of skill and respect for customers. I've tried to provide more details and repeatedly requested assistance, but they still refuse to help, acting like they don't give a damn. This team needs to be either retrained, punished, or fired. Their refusal to address legitimate issues is unacceptable and goes against Nike's standards. Avoid dealing with Nike Thailand if you expect any real support.

Love Nike and everything that it offers. Great products and good n time delivery. Online is solid.

I just received my 2 pairs of shoes today that I ordered 3 days ago. I wanted to complain about the delivery time but my mind changed after seeing the quality of the shoes. Very good value, premium quality. Good stuff under $127

The sneakers broke after six months of use

Returned them a parcel with a return label provided by them. Has weight on from the post office. By some sort of a magic Nike hadn’t received the full return despite the weight proving it. They won’t refund me and it’s been 2 months me chasing them …. I will never ever shop from Nike!

Last two orders placed cancelled for no stock - surely they can manage stock levels. Surprisingly as soon as they cancel the item is back in stock at a higher price!

I placed online order for shoes and socks. Socks never arrived. Has been nearly one month and still not resolved. Shocking customer service. Don't buy online!!!

I got a pair of Trainers that are made very cheap.
The sole has come away already.
No email address to get a response from

Bestellung Nummer 1: Die Lieferung ist bei mir eingegangen und wurde mit dem beigefügten Versandschein retourniert. Trotzdessen habe ich bis zum heutigen Tag keine Rückerstattung erhalten. Laut Kundenservice werden Retourenscheine seit kurzem nicht mehr den Paketen beigelegt. Ich bitte um Überprüfung des Rückerstattungsstatus.

Bestellung Nummer 2: Obwohl die Bestellung angeblich vom DPD-Zusteller zugestellt wurde, ist das Paket bei mir nicht angekommen. Nike verweigert eine Rückerstattung. Ich bitte um Klärung dieser Angelegenheit.

Bestellung Nummer 3: Auch hier wurde die Lieferung angeblich von DPD zugestellt, obwohl ich zum Zeitpunkt der Zustellung nicht anwesend war. Bitte überprüfen Sie den Verbleib meiner Bestellung.

Bestellung Nummer 4: Trotz Verwendung eines Coupons für den Einkauf und angeblicher Zustellung wurde mir lediglich der Betrag erstattet. Der Coupon wurde nicht berücksichtigt. Auf Rückfrage wurde mir mitgeteilt, dass es sich „nur um 2€ handelt“.

Ich möchte außerdem auf mögliche Unregelmäßigkeiten in der Zustellung hinweisen. Es ist unklar, ob der DPD-Zusteller die Pakete ordnungsgemäß zustellt oder ob sie anderweitig abhandenkommen. Ich erwäge rechtliche Schritte und fordere eine umgehende Klärung dieser Angelegenheit. Personen, die ähnliche Erfahrungen gemacht haben, können sich gerne bei mir melden, um weitere Beweise zu sammeln.

Thieves. I ordered an expensive pair of shoes. Instead I got a pair of cheap shorts. Customer service web help and call centre refuse to help. All claims must go to the Escalation Team who take 5 business days to respond and even then it’s only a generic response which does not resolve the issue.

Commande passée en magasin saint maximin 60 et aucune trace de ma commande chez Nike, service médiocre honteux pour une marque comme celle-ci. J'attends mon remboursement auprès du magasin depuis une semaine. Je ne ferais plus jamais de commande auprès de Nike.

I travelled to Nike outlet, Taplow on Sunday 31st March to find out it was closed, the website said it was open, and even on the door it said it was open from 11am....I travelled from Aylesbury so not 5 minutes down the road....not happy...

I paid a pair of shoes 30% more just because I purchased them in store. Is this a joke? The same shoes and same size were available online, on the same day at 30% less (44£) 101.49 vs 144.95 I paid. I'll never step one foot into your store again, if not to try shoes and buy them somewhere else. What's the point of me coming in store if you are going to charge me 30% more?????? I contacted the online customer service and their response was that they can't help as I purchased in store, so they wouldnt refund me, nor issue a voucher for the difference. Nothing they can do and they confirmed that online the prices are not the same as in store. The worst service ever and it even took me more than 20 minutes to speak with them. What a waste of time. Funny thing is that I asked in store if there was a Discount, and nobody told me to check online if I wanted to buy them with a discount. Speechless. I'll stick to Adidas like always, big mistake trying nike for once. Stay away from this store and buy online wherever cheaper.
I wish I had the time to bring the shoes back for a refund but I can't.

For the nike store in case they want to contact me. Time of purchase 19:00:47 store 00531 date 26.03.24

(The guy who served me provided a good service overall)

I returned a pair of Air Jordan 1 Low SE’s. Nike keeps claiming they refunded this to my PayPal account however this was never received. I’ve provided them with all the proof and this is from the 29th Feb. I spoke to a customer service representative called Nada, this is the rudest person I’ve ever spoken too. I expect my refund asap. If not I’ll be posting on every social media platform about this issue.

Item not received and will not refund.

Bought a pair or Womens Nike Metcon 9 for training at the gym. Worst pair of shoes I have ever owned. Very hard and stiff around my ankles. Rubbed throughout my workout. I'm hoping they will soften up as I can't return them now I've worn them. Waste of money.