We’ve had such a great experience with New Homes Mortgage Group! They’ve been really quick with updates and always make sure to chase the relevant people whenever needed. It’s been so helpful havi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The whole process, from the mortgage appointment to assess our requirements with Assad, to Megan keeping me in the loop at least twice a week when awaiting mortage approval was second to none. Everyon... Se mer
We have a live time membership with New Homes and we are glad we do! First contact was Olivia and she was fantastic and made me feel more comfortable to proceed with New homes than other comp... Se mer
The whole experience has been 5 stars from start to finish! The team who dealt with our new mortgage, made a stressful process into nothing short of a straight forward and quick process. We would high... Se mer
Företagsinformation
Skrivet av företaget
You can stay in touch with the latest news and what's happening at The New Homes Group and in the housebuilding industry by following us on Twitter.
Kontaktuppgifter
CO3 0JS, Colchester, Storbritannien
- www.nhmh.co.uk
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Me and my partner reached out to nhmh…
Me and my partner reached out to nhmh and Josh was very good in detailing all the possible options and outcomes transparently which helped us to chose the right option. Thanks Josh and team
Thank you Kalib and Josh!
Fantastic experience dealing primarily with Kalib but also supported by Josh. From the start they were incredibly personable, took the time to explain things clearly and acted very quickly to ensure there were no hold-ups. Would highly recommend to anyone.
Great service by Michaela
Great service by Michaela, sorted us out with a mortgage offer we were happy with in very swift fashion!
Great experience with NHMH
Our experience with NHMH (and TORC24) has been great, from the beginning with early enquiries through to offer. I have no doubt this great service will continue as well through to exchange and completion, and for future mortgages with their loyalty membership. Everyone we have dealt with (in particular Joe Pick, Stuart Allen, and Michaela Withers) have been a fantastic help and continually kept us up to date with the process and provided us with invaluable advice. We would have no hesitation recommending their services to anybody.
Really smooth experience
Really smooth experience, kept informed every step of the way. Makes the process a lot less daunting.
Great Support and Communication
I have been really impressed by the help I have received from the New Homes Mortgage Helpline particularly from their agent Josh who has been brilliant.
I am an existing home owner but needed advice on obtaining a mortgage (in effect a bridging loan) on a new property before my existing one is sold. As I am aged the wrong side of 65 and retired I wasn't very optimistic.
However Josh came back to me with a very competitive mortgage proposal.
Communication from NHMH both by phone and email has been excellent and I would have no hesitation in recommending them.
Brilliant, professional, and highly recommended!
I had a fantastic experience with this mortgage advisor. They helped me immensely throughout the entire process, right from looking at properties until after my mortgage was approved. They worked hard to find me the best deal on the market and explained all the options with total transparency.
Lindsey was particularly amazing—she dedicated an hour-long appointment to clearly explaining all the different plans and deals to me. Exceptional, professional service!
My mortgage journey with The New Homes…
My mortgage journey with The New Homes Group began in 2023 when I was supported by Karen Rozier. Although I unfortunately lost out on the first property, Karen was incredibly professional, knowledgeable, and supportive throughout the process. She gave me confidence and made what could have been a daunting experience much easier.
I started a new mortgage application in December, and once again The New Homes Group was there to support me. I was initially referred to Robel Tewelde to complete my application. When Robel went on annual leave, Charlie Hood and Megan Dean seamlessly took over my case to ensure everything continued moving forward.
My application was complex and took from January until June 2026 to reach a successful outcome. It was a long, stressful, and emotional journey, but throughout the entire process the team never gave up on me. Rebecca King, the manager, was exceptional. She was always available to offer support, reassurance, and guidance, and she continually explored alternative solutions whenever we encountered challenges.
When we decided to apply with a new lender, Julia Vernon took over my case midway through the process while Charlie Hood and Megan Dean were on annual leave. Despite joining at such a critical stage, Julia quickly got up to speed and worked tirelessly on my application. She was proactive, efficient, and determined to achieve the best possible outcome. Her commitment and persistence made a real difference.
On 23 June 2026, I finally received my mortgage offer. It was a moment I will never forget. Owning my own home has been a long-time dream, and even now it still doesn't feel real. I truly believe God has answered my prayers, and I am overwhelmed with gratitude.
I cannot thank The New Homes Group enough. Every person who worked on my case—Karen Rozier, Robel Tewelde, Charlie Hood, Megan Dean, Rebecca King, and Julia Vernon—played an important role in helping me achieve my dream. Their professionalism, patience, dedication, and perseverance were outstanding, and I will always be grateful for everything they did.
If I could give more than 5 stars, I absolutely would. They deserve 1001 stars!
Thank you all for helping make my dream of becoming a homeowner come true.
Tano & Bakayoko
As first-time buyers, we are extremely grateful to Charlotte and Heather for their commitment, support, and guidance throughout the entire process.
From our initial contact with Charlotte Wrigley, who patiently explained each stage of the mortgage process, carefully reviewed our finances, and secured a suitable Decision in Principle (DIP), to Heather Dady, our Mortgage Progressor, who demonstrated exceptional patience, professionalism, and dedication, every step was handled efficiently and with genuine care.
NHMH made what could have been a daunting experience feel smooth, straightforward, and manageable. We are extremely pleased with the service we received and sincerely appreciate all the help and support provided.
Excellent and professional
We had an amazing experience working with New Homes Mortgage Helpline, and specifically with Sharon Hall and Megan Dean. From day one, she was incredibly supportive, professional, and efficient in helping us secure our full mortgage offer.
Great team
Great service from customer service through to every other department. The conversations were excellent, and the support and understanding I received were outstanding. I never felt like a first-time buyer at all!
I want to say a huge thank you. I’m very happy to recommend New Home Mortgage to anyone — I have complete confidence in them. Well done, team, please keep up the fantastic work!” ✅
Best services ever they keep you update…
Best services ever they keep you update in each and every inch of process
Mortgage applications …
Found the whole process very easy kept well informed with regular updates on how the application was progressing.Very professional and would highly recommend for anyone seeking a mortgage.
The service we experienced was excelllent
The service we experienced was fantastic through all processes with MHMH, the experience was seamless as we passed through the process with different handlers for each step of the mortgage process. Communication and attentiveness was very good.
Efficient and Professional
Very good experience working with my mortgage advisors in New Homes Mortgage Helpline. They are efficient and professional in dealing with my case. I got my mortgage offer in less than two weeks. Highly recommended.
The team was exceptional form start to…
The team was exceptional form start to finish making the buying process seamless. I appreciate the service provided and highly recommend .
Great help with our new home mortgage.
So far, Josh and Tyler have been a great help in getting us to this stage of our mortgage application. They’ve both been friendly, professional, and have taken the time to explain everything clearly, making what can be a stressful process much easier.
I did speak to another advisor during the process, but unfortunately I didn’t catch her name and didn’t receive the information I’d asked for. However, my experience with Josh and Tyler has more than made up for that.
If you’re lucky enough to deal with Josh or Tyler, you’ll be in very capable hands. Thank you both for all your help so far—we really appreciate it.
AAAAAA********* AMAZING
Absolutely fantastic service from GEORGE, from the start of the application to the end was amazing.
i would recommend NHMH to everybody and anybody.
George you have made my families dream come true!!
Honestly the most straightforward team
Honestly the most straightforward team. They really know what they are doing and got me a mortgage to buy my first house! Marina and Richard! Thank you
Excellent Mortgage Experience from Start to Finish
We had an excellent experience with New Homes Mortgage Helpline, especially working with Declan throughout our mortgage application process.
Declan was incredibly supportive, professional, and responsive from start to finish. He kept us updated at every stage, explained everything clearly, and was always available to answer our questions. Buying a home can be stressful, but Declan made the whole process much smoother and gave us confidence every step of the way.
We are very grateful for his help in securing our mortgage offer and would highly recommend New Homes Mortgage Helpline to anyone looking for expert mortgage advice and outstanding customer service.
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