New Homes Mortgage Helpline Omdömen 5 382

Megan was extremely helpful with the entire process.

This is the second time I have used New Homes Group for a mortgage and I couldn’t recommend them more. My mortgage applications was more complex this time around, and I couldn’t have felt more confident in the service provided. Rizwan and Julia were so professional and on the ball, keeping me updated throughout the process, and taking time to explain things to me at each stage. More than anything they were both such lovely people, genuinely wanting to do everything they could to help the process run smoothly. It felt like such a personal service and I couldn’t have got my mortgage without them.

Very robust process with explanations at each stage. The initial call with Liam was professional and to the point which was greatly appreciated. We were transferred over to Charlie Hood Thomas who helped secure our mortgage and he was very helpful, finally with Emma Vince who gave us the good news of our approved mortgage and provided a final helping hand with any questions answered. A great process throughout. Would recommend.

I want to start by saying New Homes have been amazing throughout this process.

They were recommended by Bellway, and as a first-time buyer I almost went with another broker charging very high fees due to my lack of experience. I’m really glad I didn’t.

From the very beginning, Wiktoria was excellent. She guided me through the initial steps, secured my MIP, and even took the time to call me at the end of the day so I could go ahead and reserve my property with Bellway.

Lucas, my mortgage broker, was equally outstanding. He walked me through the entire process, explained everything clearly, and ultimately matched me with a lender that approved my application.

I also want to give a huge shout-out to the case management team, especially Marina Leonard. My case was complex and the lender was extremely slow and thorough, but Marina was incredible throughout. She was always chasing updates, always keeping me informed, even when there was no news. It genuinely felt like she cared about the outcome, and we were both relieved when the offer finally came through.

From my experience, Marina is a hugely valuable asset to New Homes, and I’m confident this level of service is consistent across the team.

Thank you to everyone at New Homes for helping me secure a mortgage offer for my first home.

New homes mortgage helpline is the best!

From the minute we called they have been so helpful! As first time buyers it can be quite stressful and worrying but with new homes mortgages they put us to ease every Time we spoke!

We dealt with Josh who passes us over to Amrit and then Julia! Every person great and built great rapport and trust with us!

Would recommend to anyone!
Thank you guys!

While Assad did a great job securing me a mortgage I was really unhappy with the experience I had with Megan. Lack of replies to any emails sent, 4 replies in response to a thread of 21 emails, I found it really wasn’t very helpful and made the experience so stressful there wasn’t great communication and I often found out more from contacting others in the group.

I had a really positive experience working with Heather Dady and Josh during my mortgage process. Both were professional, supportive, and always quick to respond to any questions I had.

They explained everything clearly and made the whole process feel smooth and stress-free from start to finish. I really appreciated their help and guidance throughout.

I would highly recommend them to anyone going through a mortgage. Thank you both for your excellent service!

I had a great experience with the team at New Homes Group while sorting my mortgage. They were professional, helpful, and made the whole process simple and stress-free.

Communication was clear throughout, and they kept me updated every step of the way. I felt confident I was getting the best deal, and nothing was too much trouble for them.

George has helped us from the start by explaining every detail thoroughly. He has also gone above and beyond to help us with a tricky situation.

Would highly recommend

Both James and Megan where brilliant, they were both very professional and supportive through the whole process.

Professional service. Response is quick and efficient. Highly recommended.

I have a nice experience, fully support and advise
Thank a lot

Absolutely hats off to Zoe Burton , she kept us informed of each and everything though sometimes we could not respond her back well. Felt so easy going and supported through out the process. I would like to appreciate Zoe for her dedication and commitment. Good work Zoe . Thank you for your help for our dream house.

We received a great service from New home mortgage team to get our first mortgage approved, here I need to state the people who provided me an exceptional service including Kieron, Zoe and Bruno, great support guys, you are really on top of what you do. Thanks for all professional advice and guidance throughout the process 🙏

No complaints, amazing experience, very well looked after and kept informed during the whole process. Would really recommend to anyone.

From first contact with Josh he was extremely helpful and service was great

Professional service with friendly advisers. So glad that we chose lifetime cover 4 years ago. Particular mention to Josh Berriman who has been extremely helpful throughout the process.

Massive help when navigating the minefield of mortgages and house-buying as a first-time buyer. Ben, Sarah and Megan were all incredibly helpful throughout and kept me updated throughout the entire process. Would recommend them to anyone looking for a mortgage

Very smooth service.
Megan was particularly helpful as she gave us regular updates either by phone or email.
She was very approachable and we felt we could ask questions and she would deal with them effectively.
Very good telephone manner too

We had a very good experience with them. They were really helpful and thorough. Always ready to listen and made sure we understood the whole process.